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George Matick Chevrolet

Redford, MI

4.3
258 Reviews
At George Matick Chevrolet, everything we do is built around making your experience simple, transparent, and genuinely enjoyable. From your first click to every visit after, we focus on clear communication, respect for your time, and a team that cares about getting it right.
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14001 Telegraph Rd.

Redford, MI

48239

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Showing 258 reviews

February 09, 2021

You should honor your quotes. I was given a quote and when my credit was ran. I was told I needed a co signer, I got approved and then I was told I needed more money . The quote said nothing about paymen More

by Cel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alana Zohr
Feb 10, 2021 -

George Matick Chevrolet responded

Thank you for the opportunity to speak to your concern, which is a completely valid one. Every day our team finds solutions for customers with all types of credit situations and budget needs. We do so honestly. When we initially provide a quote for a new or pre-owned vehicle we do so by presenting a clear proposal with financing payments using interest rate estimates based on good credit. We don't believe it is right to invasively ask about one's credit situation, or make assumptions, unless our guest brings up that concern before we ever give that proposal. At the bottom of every quote/proposal we give or send to guests, it has a disclaimer that reads "Initial quotes are based on A+/A1 credit approval and are not a guarantee for financing. The final terms of your transaction may differ depending on the actual terms of the financial institution's acceptance, rebate qualifications, delivery date, and are negotiable. Every effort is made for accuracy, however prices and availability may change without notice or with technical error." Truly, we would never want to misrepresent or use any 'bait and switch' tactics. We simply don't want to assume high interest rates or high prices for our guests arbitrarily. In your situation, after we sent your desired vehicle, payment and terms to our lender partners, we weren't able to secure the same interest rates. If you'd like to discuss any other details of your personal situation, we welcome that opportunity by calling our General Sales Manager, Sam Vitale, at (313) 354-8208.

January 29, 2021

Thank you so much Heidi Willis for all the work you did to get us in to this great car your professional manner and understanding made this a great experience .Also thank you very Brent Hegwood for showing More

by Paul Beer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi Willis Brent Hegwood
Jan 31, 2021 -

George Matick Chevrolet responded

Paul, thank you for your incredibly kind review and feedback after working with Heidi and Brent on your purchase. We know you have plenty of options when it comes to where to purchase a vehicle. Thank you for trusting our team, we look forward to helping you again when the time is right. Stay well!

January 04, 2021

Very fast and efficient experience. Loved the paperless experience at this place. The un expected event is what determine an awesome salesman. I changed my mind about the color and had many email exchange More

by doaa.taha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Hegwood
Jan 29, 2021 -

George Matick Chevrolet responded

Thank you for your kind review and feedback about your experience working with Brent Hegwood. Brent, and our entire Matick Team, really try to meet our customers where they are, meaning fast email and text responses and saving you time at the dealership. We're so very honored by your trust and hope to serve you again in the future. Stay well.

December 21, 2020

We love Matick! My husband and I have been coming to the dealership for just over 3 years and recently leased our 3rd vehicle, a 2021 Chevrolet Traverse RS (which I love). We've worked with Brent Hegwood si More

by Anne & Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Hegwood
Jan 29, 2021 -

George Matick Chevrolet responded

On behalf of Brent and our entire Matick Team of over 150 dedicated members, thank you. We know you have plenty of options when it comes to dealerships and we take the trust you've put in us seriously. Not once, not twice, but three times... it is a true honor. Thank you both and know how much you mean to us. Stay well!

November 13, 2020

Enjoyed shopping online and working with Brittany and Nick! Very fast turnaround and easy buying experience. Brittany was great getting exactly what I wanted on my new Tahoe! Trade in was very easy and r More

by Rooster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Loomis, Nick Edwin
November 04, 2020

Been a while, but it's still true. Bought a used Jetta. Been a while, but it's still true. Bought a used Jetta. It got as far as my driveway and died. After 2 hours getting bounced around on the phone w More

by Pulsardaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Too many, don't care what their names are.
October 16, 2020

Ken Stevens provided exceptional service. He explained everything about the lease and showed me how everything worked inside of the vehicle. I love my 2020 equinox. More

by patpierce99
Recommend Dealer
Yes
Employees Worked With
Ken Stevens
October 07, 2020

I was at the dealership to buy a new truck.I purchase the 2021 Chevy Colorado ZR2 bison, it is awesome, I had a very good salesman. More

by snakeman75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Lehr
October 05, 2020

I appreciate Ed my sales person for his good advices and consideration and gave me the right vehicle with a perfect classification, price and mileage. Also I want to thank Heidi for her arrangement for get More

by basharhanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed, Heidi
August 27, 2020

Nice friendly and clean. Nick Edwin was a pleasure to work with. He pretty much made this purchase painless. Looking forward to working with him again. More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Edwin
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