George Matick Chevrolet

Great Service As soon as I walked in the door, I got greeted and I felt appreciate it for coming. Rodney Smith was the one that greeted us and I wanted to stay wi As soon as I walked in the door, I got greeted and I felt appreciate it for coming. Rodney Smith was the one that greeted us and I wanted to stay with him. I'm a first time car owner and Rodney made my experience so easy and pleasant. More

Best service in town As always Matick Chevrolet is top notch 5 stars when it comes to service. They get you in and out real fast and they treat you like a VIP every time. As always Matick Chevrolet is top notch 5 stars when it comes to service. They get you in and out real fast and they treat you like a VIP every time...not to mention their upscale lounge with free coffee, wifi, comfortable chairs, and flat screen tv's. More

Terrible experience I came in to test drive a corvette. One hour later, I am still sitting here waiting to test drive a corvette with no end in sight. Guess I will go som I came in to test drive a corvette. One hour later, I am still sitting here waiting to test drive a corvette with no end in sight. Guess I will go somewhere else where my business is appreciated. No wonder they have so many of them if this is the kind of service they have. I am a former customer here and will not be coming back for anything than the free service for my truck. More

Martin is the Greatest!!! I leased a 2016 Impala and was very particular about what I was looking for. Sales Rep, Martin went above and beyond and got me into the exact car tha I leased a 2016 Impala and was very particular about what I was looking for. Sales Rep, Martin went above and beyond and got me into the exact car that I wanted. He loves his job and his goal is to make sure his customers are happy. More

Best experience I've ever had! We were in a tight spot when I was ready to purchase a new used car. I had gotten into an accident and had low credit. After shopping around and drivi We were in a tight spot when I was ready to purchase a new used car. I had gotten into an accident and had low credit. After shopping around and driving myself crazy with going to so many dealerships I found George Matick. They took their time, and most importantly respected me. Some of these complaints I'm reading on this page made me laugh out loud and all I'm thinking is, "go to some of the dealerships I've been to. Then talk to me about being treated poorly." These people were so respectful. They took their time to call me periodically to make sure I had all my questions answered. Gave me all the tools I needed to make an informed decision. I worked with Michelle and Martin. Hands down the best I've ever had! More

Excellent Service My experience With Matick Chevrolet was very great! This is my second SUV I leased, it is worth driving. Danielle Fowler and Tim Swinea in sales were My experience With Matick Chevrolet was very great! This is my second SUV I leased, it is worth driving. Danielle Fowler and Tim Swinea in sales were very friendly and helpful to what I was looking for. I'd like to recommend them to my friends and family at Matick Chevrolet and I am sure they will be treated nice like they treat everyone else. --Srinivas Gampa More

WORST SERVICE EVER Ive never been treated so poorly or seen such terrible customer service in my life than at this place. I called and spoke to a sales person for an hou Ive never been treated so poorly or seen such terrible customer service in my life than at this place. I called and spoke to a sales person for an hour about a specific deal which they had listed on their website. She had to speak with her manager named TIM SWINEA about it to see if they would honor that deal and I even sent them the exact photo of the deal. She tells me my manager will honor it and would like you to come see him. After work I drive a half hour to them and ask for TIM SWINEA. They tell me I cant see TIM SWINEA and need ro speak with a sales rep first and after getting nowhere with the rep who wouldnt even offer me the deal which they specifically have posted on their website and I had the proof right on my phone. He tried offering me a car that had a $6,000 lower msrp for twice the monthly payment of the one I wanted. At first He tells me he has 2 left of the 2016 malibu lts than comes back and says we dont have them anymore. So finally he gets the manager TIM SWINEA to come speak to my wife and I which by the way the sales rep seems terrified of and tells us if he asks tell him you asked for him to come over here which I found hilarious. Man was TIM SWINEA a world class xxxxx. Treated us terribly telling us he can't give us the deal and made it seem as if we were making up some kind of fake story that the deal doesnt exist when i had several screenshots from their specific website stating it. Then goes on to say oh well our website changes everyday even though the deal says expires feb 29th. Than tells us he has nothing to offer us at all basically doesnt even wanna try selling us any other car or making us any type of offer. It was as if he just wanted us to get up and leave which we did and didnt say a word after that. By far the worst customer service ive ever had in my life not to mention their false advertising that they refuse to honor. Will never go back here. At the end of the day it wasnt about the deal it was about the shameful customer service. More

Unimpressed Call me an unimpressed customer, but I have never dealt with a group of people more incapable of doing their jobs. I came to George Matick because the Call me an unimpressed customer, but I have never dealt with a group of people more incapable of doing their jobs. I came to George Matick because they offered very competitive pricing for their used vehicles. Little did I know, a low sticker price came equipped with a low level of customer service. I needed a new license plate to go along with my vehicle. I paid, and was given a temporary plate that would last me two weeks while I awaited the new customized plate in the mail. A few days before my temporary was to run out, I called the dealership and asked if they had timing on when my plate would arrive, as my temporary was going to expire. I was told to "deal directly with Secretary of State." Mind you, the reason I had the dealer order my plate was to alleviate the trouble of standing in a very long line at SOS. Yet still, I found myself standing in line trying to track down this plate. During my time at the SOS counter, I was informed to "deal directly with the dealer, as the plate was registered, there was no reason I shouldn't have it." See why my level of frustration is increasing? I made several more calls to the dealership, speaking with 3 different people who would "look into it," before I finally got a hold of someone who was competent enough to answer my questions. Low and behold, the plate was sitting at their dealership. Why it didn't strike anybody to call and inform me of this is beyond me. Again, incompetence. I live 2 hours away from this dealership, so the request to "come pick it up" was something I was not willing to do, so an agreement to have it over-nighted to my address was made. I, at this time, was also informed it was not in-fact the customized plate I had asked for. They promised to send the original plate, and order the customized plate to be sent. Two days into my "over-nighted" plate promise, and I still don't have it in my possession, but I receive a check for 35$. Not knowing why, I again call the dealership (because apparently they don't know how to make outgoing calls) and am informed that if I want a customized plate, I had to "go to the Secretary of State." Another instance where everyone at this dealership was misinformed of their own capabilities. Had they known on the front end that this was something they couldn't do, I would've walked out of their dealership, plate in hand, a month prior. I forgot to mention that I never received a single follow up call from anyone at the dealership during the first month I owned my vehicle. I've had to replace a tire, have the transmission checked for jerky shifting, and have the remote start re-programmed, all of which I had done at a GM dealership I trusted. My main lesson from this experience? You get what you pay for. If you want a good deal on a vehicle, they have it. If you want competent, friendly customer service, good luck with George Matick. I'm thankful to know never to deal with this dealership again More

Great Service and Selection! I leased a 2016 Traverse yesterday. My salesperson was extremely knowledgeable and helpful. I compared prices with the dealership to the north, and a I leased a 2016 Traverse yesterday. My salesperson was extremely knowledgeable and helpful. I compared prices with the dealership to the north, and am confident that I got a great deal! Thanks, Jack! I'll be back! More

Excellent Customer Service!!! I definitely recommend working with Sam Shikwana. Professional, knowledgeable, and experienced in his field. You can always trust him to give you grea I definitely recommend working with Sam Shikwana. Professional, knowledgeable, and experienced in his field. You can always trust him to give you great recommendations, and his service will exceed expectations. I'm very happy with the outstanding service and loving my new vehicle. Thank you! -John Makdisi More