George Matick Chevrolet
Redford, MI
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Buyer beware My 2007 Ford F-150 lariats trans quit right in the parking lot of the dealership. I said I’m done with ford and wanted a new Chevy. The dealer put a s My 2007 Ford F-150 lariats trans quit right in the parking lot of the dealership. I said I’m done with ford and wanted a new Chevy. The dealer put a single mom Of 4, in a sonic. Not only a sonic with a Ridiculous payment because he knew I was stuck, and only gave me $2000 for my truck when kbb was $6000. The sonic he sold me had over 700 miles on it, but wrote less then 500 on the paperwork. He also told me he would get my cds out, he didn’t. The first 3 months I brought the car back on 6 different occasions for multiple things including the windows falling off the track on the passenger side, of you opened the front and rear passenger doors, then shut the back first, you couldn’t open the doors. If you turned the air on, it stunk so bad. The doors didn’t align and it was obvious it was damaged without disclosing it to me. The first 2 years, the sonic has gone in over 1O times for things just randomly breaking. I started going to a different dealership because every time I came in, I was made to feel I was being a problem and making small issues into large ones. The last visit, the manager tried to make it up to me by giving me less then what I owed on my car and putting me into a vehicle that was double the payment. I have to say over all, my 2 year experience with them has been xxxx. I was always talked down to and never given any answers. With the doors, the service manager claimed it was just how Sonics were built and tried to belittle me. I made him bring me keys to other Sonics and opened and shut doors, they opened without any issues. I showed him mine, the doors would not open. He took my keys and told me to talk to the advisor. Last he ever talked to me. It took 3 different week long trips in the dealer to get the doors completely rectified. This isn’t even the top of the iceberg, but some examples. Please do not support this company, you will regret it. More
Best Dealership in town! I had a very pleasant experience at George Matick Chevrolet, but it wasn't the dealership that made my experience not only pleasant, but exceptional. I had a very pleasant experience at George Matick Chevrolet, but it wasn't the dealership that made my experience not only pleasant, but exceptional. I had the privilege (truly, it was a privilege) of working with Brent Hegwood in finding a vehicle that would best suit my needs. During this process, I never doubted Brent. I never felt like I was working with a salesman, I felt like I was working with an old friend. I would absolutely recommend George Matick Chevrolet to my best friend, my grandma, or a stranger I met on the street. Above that, I would recommend that they ask for Brent, because I know that they would get the best service possible. More
Awesome dealership. Great employees. Best place to buy a car You'll learn while there that Matick Chevy is a four-time winner of GM's Green Dealer Award and has been voted the best dealership by readers of Hour You'll learn while there that Matick Chevy is a four-time winner of GM's Green Dealer Award and has been voted the best dealership by readers of Hour Detroit Magazine for three consecutive years. I've leased five vehicles from sales consultant Rich Curran who's one of the best around!!! Great place to buy a car or truck!! More
Great experience Kimberly Gladwin is the one you need to speak to meet your expectations. She was of great help getting me an awesome deal. Great experience 😊 Kimberly Gladwin is the one you need to speak to meet your expectations. She was of great help getting me an awesome deal. Great experience 😊 More
Buyer beware of their disceptive sales tactics. We went in today to lease a new Chevy Cruze and it was a weird, bad experience that wasted over 4 hours. They first tried to jump from $59/month TV ad We went in today to lease a new Chevy Cruze and it was a weird, bad experience that wasted over 4 hours. They first tried to jump from $59/month TV ad price to $90/month. When questioned they went back to $68/month on the model we chose. Once we were ready to sign the GM Financial lease they did not disclose a new $395 Disposition Fee (an add on fee if we did not lease another GM vehicle at end of this lease). Jack the sales manager was a jerk and told us that another customer would take that vehicle tomorrow if we did not sign the lease today. I called GM Financial, who confirmed that the Disposition Fee was dealer optional. We have a current GM Financial lease that does not have that add on fee. I then asked for my down payment check back and told them I will never do business with them. We have 3 other leases in our household and they did not value our business. We felt they were disceptive along the process and could not to be trusted. Make sure you read the fine print and ask for clarification on all lease figures quoted. This was the worst car buying experience ever. More
Eric Glenn is the man!! I actually came to the dealership to purchase another car, but when things fell through, Eric picked out a suitable replacement that is actually the c I actually came to the dealership to purchase another car, but when things fell through, Eric picked out a suitable replacement that is actually the car I really needed. He was very patient, very personable and very accommodating. While I was waiting on my deal, he had another deal that I observed and he treated them just as kindly. Eric will give you the best deal and treat you with dignity. More
Great Vehicle, Great Service Just wanted to put in my 2 cents for a wonderful experience with George Matick Chevrolet. Alan and the Corvette team were great from the first day I w Just wanted to put in my 2 cents for a wonderful experience with George Matick Chevrolet. Alan and the Corvette team were great from the first day I walked in back in October to the day I drove out with my brand new Corvette! Also the purchase process was SUPER fast, which was amazing in itself. Only bad thing is my schedule has been super busy, so I haven't been able to ride it like I should, but that's on me. Can't wait to pass my 500 mile mark to really get everything out of my purchase! Thanks! More
Will get all my future vehicles from here. The staff are wonderful, they have a huge quantity of inventory and their prices are great!! We loved working with Igor and will ask for him again wh The staff are wonderful, they have a huge quantity of inventory and their prices are great!! We loved working with Igor and will ask for him again when our lease is up. More
Horrible mechanics and technicians brought my car in for repairs thru my insurance but the car AFTER FOUR ATTEMPTS is still NOT REPAIRED CORRECTLY. The whole purpose of using a dealers brought my car in for repairs thru my insurance but the car AFTER FOUR ATTEMPTS is still NOT REPAIRED CORRECTLY. The whole purpose of using a dealership is to have experts on that make and model, however the TECHNICIANS at this branch are BELOW SUB-PAR! After 6 grand I have a car that still has a squeaky scraping sound a panel that is clearly not aligned properly. The customer service is good they listen attempted to address my issues and cut my deductible in 1/2 for having to trek back to the dealership to attempt to get a car with repairs that was not done correctly. However in the end I still have a car with repairs not done correctly. I would not recommend Matick for repairs past a tire and oil change as those are the only maintenance items that I have never had an issue with....because this REPAIR fiasco is not my 1st rodeo with them ... In short GREAT customer service .... POOR mechanics and technicians! More
Terrible communication between customer and service departme Communication at the service department from service to service manger is terrible. They WASN'T going to notify me that they needed to keep my car o Communication at the service department from service to service manger is terrible. They WASN'T going to notify me that they needed to keep my car over night after my car had been in service all day from 8am to close. Nobody looked at My car that day. The communication between the service and manger both need work. This location had my car from Thursday until Tuesday, Very Unacceptable. Once again im forced to rate this location 1 star, but actually I would like to rate this location a zero.. More

