
George Moore Chevrolet
Jacksonville, FL
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Best Service Experience Ever!! I took my 2006 Cadillac in for service and was so glad to see Mike Hopper and George Moore!! I always have the best service with Mike. No complaints I took my 2006 Cadillac in for service and was so glad to see Mike Hopper and George Moore!! I always have the best service with Mike. No complaints he is the best by fair More
Service Courtesy Driver Cam was an absolute joy to be around. Took care of all my needs and made sure I was where I needed to be 15 minutes ahead of time. I will undoubtedly Cam was an absolute joy to be around. Took care of all my needs and made sure I was where I needed to be 15 minutes ahead of time. I will undoubtedly be recommending your dealership on Cam Kearns attitude and love of customer service alone. You have a great employee. More
Service Experience This was the best Dealer experience I have ever had. Scott in service was excellent, he was professional, courteous, and just a pleasure to interact w This was the best Dealer experience I have ever had. Scott in service was excellent, he was professional, courteous, and just a pleasure to interact with. I like because he did not try to take advantage of me because I was a WOMAN. Like some dealers do. Cameron that drives the shuttle gave me "A" service, opened the door for me at drop-off and pick-up. He was profesional and was a joy to speak to during traveling to and from the dealership. Also, the lady that checked me out was so nice and pleasant. I was so over joyed with my experience at George Moore. More
horrible customer service I brought my car in about two weeks ago for two recalls and maintenance to be performed on my frozen gauge cluster. I hade an appointment for 0900. Th I brought my car in about two weeks ago for two recalls and maintenance to be performed on my frozen gauge cluster. I hade an appointment for 0900. The man behind the counter acted like I was wasting his time. He told me he could get to my car in 12 to 24 hours. I asked him why I had an appointment he told me they don't matter. I asked for a courtesy service car while they were working on mine (it was going to take at least 2-3 days) since that was the only car I own and he told me they don't do that. Lo and behold what do I see as I was walking my dog past my neighbors house?....None other than a George moore courtesy service loaner! More
My 2002 cadillac serviced each year 4/l3/15 . Have always had good experience with George Moore Chevrolet. Mike Harris is perfect advisor. He knows what he is doing, excellent employ 4/l3/15 . Have always had good experience with George Moore Chevrolet. Mike Harris is perfect advisor. He knows what he is doing, excellent employee. Mrs. Thornton More
Excellent Customer Service! I recently moved to the Jacksonville area, and was due for an oil change and tires rotated. I found the dealership online, and they were close to hom I recently moved to the Jacksonville area, and was due for an oil change and tires rotated. I found the dealership online, and they were close to home, so I scheduled an appointment. I had over 55,000 miles on the original set of brakes, so I scheduled front brake service as well. From the moment I arrived, Mr, Fall, my service consultant, was extremely friendly and verified the services I asked for. A few hours after dropping off my truck, Mr. Fall called me to tell me the truck was ready. Once I got there, he said that I still had over 50% of my brake pads left, and that he didn't replace them because "he wasn't going to sell me a service I didn't need". EXCEPTIONAL CUSTOMER SERVICE!! More
Someone please give them the definition of SERVICE Dropped 2012 Camaro off for scheduled appointment 7:30 am. Thank goodness I did not wait. Needed rattle in convertible top checked. Also, transmission Dropped 2012 Camaro off for scheduled appointment 7:30 am. Thank goodness I did not wait. Needed rattle in convertible top checked. Also, transmission sticking. Would not go in reverse or forward. That particular morning heard a pop when reverse finally decided it was ready for it's day. Did not get a call back close to 4 pm. Could not duplicate the noise I was told. Needed to check the top for more information. Has a lot of parts. Are you kidding me? Then wanted to charge me almost $100 to tell me that and keep my car overnight. I think not! When I picked my car up, I demanded to see the ticket. Never produced. This the second time I have had a problem with this service department. The last was for a simple oil change that turned into a car tow. Done! More
Very friendly Made sure that we were kept up to date on what they were doing and how much longer it would be. All around good experience. Made sure that we were kept up to date on what they were doing and how much longer it would be. All around good experience. More
Mike Harris Advisor 310 I have been a customer of George Moore for more than 4 years. I've always been treated fairly and with exceptional service. My last advisor which I ha I have been a customer of George Moore for more than 4 years. I've always been treated fairly and with exceptional service. My last advisor which I had for the last 4 years retired and my new one (Mike Harris) is perfect. He told me the problem, confirmed my pick up day, and when that got pushed a day, apologized and offered me a loaner for any inconvenience. I was thrilled to see the quality of Custermer service had not changed with new folks and give Mike 5 stars. I'm looking forward to a continued relationship with Mr. Harris and George Moore. S. Cabler More
SERVICE DEPT HAS COME A LONG WAY Since Scottie Reynolds has started working with my fleet of vehicles our service experience has been great. Thanks for all their hard work getting my Since Scottie Reynolds has started working with my fleet of vehicles our service experience has been great. Thanks for all their hard work getting my vehicles in and out fast!!! Mike R Mayport Naval Base More