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George Moore Chevrolet - Service Center
Jacksonville, FL
1,174 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,174 Reviews of George Moore Chevrolet - Service Center
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February 02, 2024
Walk in service request, but I was taken care of immediately. The cost was very reasonable and will certainly return. And thank you to Di Di at the desk! immediately. The cost was very reasonable and will certainly return. And thank you to Di Di at the desk! More
by edziegele
Employees Worked With
Jessica Redlin
January 29, 2024
Very helpful and do great work and are polite kept clean and washed my car very clean and washed my car very clean More
by Lorraine heyman
Employees Worked With
Other Employees :
Seth Pierce, Jessica Redlin
January 23, 2024
I’ve always had great service at George Moore. Mike is great! He answers any question I may have and explains the repairs. I have a 2008 Avalanche and they take good care of it. Mike is great! He answers any question I may have and explains the repairs. I have a 2008 Avalanche and they take good care of it. More
by Taz412466
January 13, 2024
My vehicle was taken in and serviced in a timely manner. Given professional and courteous manner. Could not have been better. Given professional and courteous manner. Could not have been better. More
by wjt32847
Employees Worked With
January 11, 2024
Every dept. is top notch. My salesman was great. Not pushy; very informative. The service dept. is efficient. Good communication. Love this place ! is top notch. My salesman was great. Not pushy; very informative. The service dept. is efficient. Good communication. Love this place ! More
by kswann1
Employees Worked With
Other Employees :
Mike forester. Awesome , Justin Moore, Shelby Williams, Jeremy Barnard
January 09, 2024
Had great service as always. Very responsive and reliable. They do a excellent job that includes washing the vehicle as well with service Very responsive and reliable. They do a excellent job that includes washing the vehicle as well with service More
by damax06
Employees Worked With
January 04, 2024
I brought in my Chevy Volt for a battery issue. Instead of them recognizing that the battery is not operating as designed, they accused me of driving the car to too low of electric range. If they k Instead of them recognizing that the battery is not operating as designed, they accused me of driving the car to too low of electric range. If they knew anything about PHEVs, the software and car are designed to turn on the engine to prevent undervoltage. So the fact that this failed on me and threw a code indicates a failing HV cell. Instead of troubleshooting this (which is still under warranty) they blamed me for it and charged me $360 to clear out the code. I made multiple attempts to complain to the service rep that I didn't think this was right, but she just threw up her hands. I initially didn't blame her for it, but after a lot of thought, she is the one managing the process. Would be happy to change this to 5 stars if they honored the warranty instead of blaming me for something I have no control over. More
by travjlee
Employees Worked With
December 18, 2023
I dropped off my truck on Thursday with engine light on . They told me the code came back cylinder not function. And it will take 24 to 48 hours for the technician to look at it. Seven days later, they call They told me the code came back cylinder not function. And it will take 24 to 48 hours for the technician to look at it. Seven days later, they called me and told me there’s nothing wrong with the truck and i can pick it up. When I picked it up, the engine light wasn’t there no more , the next day when I start the truck in the morning, the engine light was back on and there’s a lot of noises coming from the engine I couldn’t even move the truck . With.esc message. And it’s a brand new Silverado 1500 LTD bought it from George Moore Chevrolet . Very bad experience not going back there for service or for new vehicle. Any more More
by Michael hawara
Employees Worked With
Andrew
