George Nunnally Chevrolet

I purchased a vehicle from Nunnally Chevrolet in November 2025. While the initial buying process was relatively smooth, my experience since then regarding warranty fulfillment and customer service has been d 2025. While the initial buying process was relatively smooth, my experience since then regarding warranty fulfillment and customer service has been deeply disappointing. ​At the time of sale, I was heavily encouraged to lean into the protection packages. I was assured I had factory and powertrain coverage through March 2026, plus a one-year specialty warranty covering windshield chips/replacements, paint, and tires/rims. (This warranty is what really sold me on the purchase of my vehicle) Unfortunately, those promises have proven to be hollow. ​The Issues: ​Warranty Misrepresentation & Inconsistency: Every time I go in, it is a different story from the sales department. I bought the vehicle with two existing windshield chips, and my salesman explicitly told me to wait 30 days before filing a claim so it would be covered. It took three separate visits to finally get a straight answer regarding why it wouldn’t be fixed, eventually being told that since the glass required replacement, they "don’t cover that"—a direct contradiction to what was promised at signing. ​Tire Service: I experienced the same inconsistency regarding a nail in my tire—an item supposedly covered by my warranty. It took multiple visits to get any clarity, only to be told they "don't plug tires anymore" and that I would have to take it elsewhere to pay out of pocket. ​Missing Equipment: After a recent service appointment, my lug nut key is now missing. Because I didn't notice it the exact moment I left the lot, the dealership refuses to provide a replacement, leaving me responsible for their mistake. ​Communication Breakdown: I have reached out to three different staff members for quotes on extended warranties to keep my business with them, and I have received zero responses. ​A Note on Service: While my overall experience with the dealership management and sales team has been a very frustrating ordeal, I do want to note that the technician, Michael, is the only person there who has provided top-notch service. He is the only reason I’ve had any positive interaction with the service department. ​If you are looking for a "deal" that ends the moment you drive off the lot, this is the place. If you value transparency, accountability, and consistent post-purchase support, I would strongly suggest looking elsewhere. More

This may be a coincidence, but it has now happened twice. Each time I’ve taken my truck here for repairs, about a week after the dealership completed the work, the truck broke down again with a different, an Each time I’ve taken my truck here for repairs, about a week after the dealership completed the work, the truck broke down again with a different, and much more expensive, problem. Experiencing the same pattern twice makes it difficult to feel confident that the original issues were properly diagnosed or resolved. More

I was a walk-in without an appointment. Was able to work me into their schedule. Replace my small part that was giving a warning and check a few other concerns I had. Thank you for keeping Was able to work me into their schedule. Replace my small part that was giving a warning and check a few other concerns I had. Thank you for keeping my vehicle up to date and road worthy. More

We had the opportunity to meet with Chase at George Nunnally Chevrolet last week and test drive a vehicle we were interested in purchasing. Chase spent several days working on locating a dealer trade s Nunnally Chevrolet last week and test drive a vehicle we were interested in purchasing. Chase spent several days working on locating a dealer trade so we could get our vehicle sooner as they didn’t have what we wanted in stock. Chase kept us posted daily and had several possible options for us to consider. Our experiences with this dealership has been exceptional. Highly recommend them for sales and service. More

Fast service. Professional service reps The only item I would say needs improvement is the online scheduler. I typically call in to the rep to get the lost c Professional service reps The only item I would say needs improvement is the online scheduler. I typically call in to the rep to get the lost confirming service appt More

We have been scouting for a used Toyota Rav4 until a friend ours, Don Lumsargis, texted to me the link to Nunnally Chevrolet ( need to send him a thank you gift card?). I called and talked to JEREMIAH a friend ours, Don Lumsargis, texted to me the link to Nunnally Chevrolet ( need to send him a thank you gift card?). I called and talked to JEREMIAH and set an appointment to check out the 2023 Rav4 XLE AWD, When we came, he talked to us immediately after he got done with another customer. He pulled up the 2023 Toyota Rav4 XLE AWD. We fell in love with it so started negotiating. He was very patient with us as he went thru all features of the car and stayed with us go thru the process. Then DON worked with us with the financing and paper works. PATRICK also came and gave us some discounts (nice guy!). We had a misunderstanding about new tire replacements but I think it was just about me. If I get another new tire replacement to pair with the other replacement, (and of course the Rav4), it would be the best birthday gift for me in 72 years. Shout out George Nunnally Team!!! More

Fast and friendly service. Very attentive. Kept me informed before, during and after the service appointment. Waiting area was neat and clean. Restroom was clean. Sales fl Very attentive. Kept me informed before, during and after the service appointment. Waiting area was neat and clean. Restroom was clean. Sales floor was neat, not cluttered, and clean. More

The service department is awesome! Rick does an outstanding job every time and I really appreciate his fantastic customer service. Rick does an outstanding job every time and I really appreciate his fantastic customer service. More

The guys got me in and out for my cannon service really fast , I also gave them my cars shield account numbers on file so if I need a repair done we can use them. I thought it was really nice for the serv fast , I also gave them my cars shield account numbers on file so if I need a repair done we can use them. I thought it was really nice for the service guy's too offer me some water too drink while I was there. More

Very quick service, I was in and out in less than 30 minutes for an oil change minutes for an oil change More