George Nunnally Chevrolet
Bentonville, AR
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I'd give ZERO STARS if I could. I purchased a 2015 Tahoe from this dealership. The salesman, Jim Holt, knew EXACTLY what I NEEDED, specifically heated seats and a great collision s I purchased a 2015 Tahoe from this dealership. The salesman, Jim Holt, knew EXACTLY what I NEEDED, specifically heated seats and a great collision system. (I traded my 2016 GMC Terrain with 23K miles in near perfect condition, except for slight damage on the rear rubber part of bumper. EVERYTHING worked PERFECT). Mr. Holt ASSURED me EVERYTHING WORKED on this vehicle. Since the Lane Departure Warning and side traffic alert worked, I assumed the collision worked as, again, I was ASSURED it did. Now the only way to test this, is to drive up on another vehicle which I wouldn't do intentionally, especially on a test drive. Once I got it in the "real world, discovered passenger and captain chairs seat don't heat at all and the driver barely gets warm. It was a hot day on test drive so with 100+ degrees and the heated seat on, I thought it worked. The collision only alerts if you are seconds from a CRASH, not getting too close, as I was told it would. Even the Sales Manager, Bill Durham, said the collision wasn't working as GM told him it should. I dropped the vehicle back off, they replaced heating element in driver seat only and it still barely gets warm. I was told GM changed the seats from getting too warm in 2015, yet my husband has a 2016 Chevy and those seats get hot. So. more lies. I sent a video of how close I could get to a vehicle with getting no alert, yet they still tell me it works likes it's supposed to. They refuse to do anything else. Now I'm stuck with car payments for a vehicle that I paid the $$$$ for the safety, for which I did not get. More
Every time I'm in Bentonville, I stop in to see what kind of deals they have going, or get the best service from their service department. No place better in NWA. of deals they have going, or get the best service from their service department. No place better in NWA. More
Excellent service. Great place for getting a vehicle for the first time. Have bought three vehicles in the past from there and they will definitely continue to have my business. the first time. Have bought three vehicles in the past from there and they will definitely continue to have my business. More
WARNING: DO NOT BUY FROM THIS DEALERSHIP!! My nephew went to buy a truck from them and they added on hidden fee's, tried to add more on after deal was negotiated and done, had all the paperwork done wro went to buy a truck from them and they added on hidden fee's, tried to add more on after deal was negotiated and done, had all the paperwork done wrong, wanted him to come back in to adjust the bill of sale to add the fees on, Geno, lost his cool and tried to get into a fist fight with my 30 year old nephew, what a clown. This dealership is struggling and wont be around long. Even my credit union said to run and that they will not loan any funds to anyone buying from this dealership. BUYER BEWARE. They are crooks, RUN More
Outstanding customer service. Told me what they were going to do and did it. Went here for a second opinion. Glad I did. Rick Ruth is a straight shooting and knowledgeable professional. Won't be going t going to do and did it. Went here for a second opinion. Glad I did. Rick Ruth is a straight shooting and knowledgeable professional. Won't be going to any other dealers with my Chevrolet. More
Pushy, "we know what we have" attitude. Not appreciated. ONLY reason I bought here is because the vehicle was hard to find. Kinda regret it ONLY reason I bought here is because the vehicle was hard to find. Kinda regret it More

