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Gerald Ford of North Aurora

North Aurora, IL

4.9
273 Reviews
Call Dealership (630) 907-3100
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208 Hansen Blvd

North Aurora, IL

60542

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273 Reviews of Gerald Ford of North Aurora

July 05, 2026

Very professional and prompt Gerald is the best dealership around. Use their Service department for all of my services. More

by kingsdan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They are all top notch people!
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Jul 05, 2026 -

Gerald Ford of North Aurora responded

Thank you for the fantastic review! I’m thrilled to hear that you find our service department professional and prompt. It's great to know that you trust Gerald Ford for all your service needs. We look forward to seeing you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

July 03, 2026

Friendly, knowledgeable, and trustworthy employees. This is a modern, clean place l can have my car serviced with total confidence. Thank you! More

by fmp0509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vito Lahey
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Jul 04, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I truly appreciate your kind words about our friendly, knowledgeable, and trustworthy employees at Gerald Ford. It’s great to hear that you have confidence in our services. We look forward to welcoming you back for your next visit! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

July 02, 2026

Always feel right at home when we go to Gerald Ford of North Aurora. We’ve worked with Oscar each time and he’s professional and friendly. Thanks for making it easy for us. More

by Cspinks88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Jul 02, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I’m thrilled to hear that you always feel at home with us at Gerald Ford of North Aurora. Oscar is indeed a valuable member of our team, and I’m glad he provided you with professional and friendly service. We appreciate your support and look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

July 01, 2026

Gerald Ford and in particular, Frankie Szot and Brian Schwartz were excellent to work with on my purchase. Answered all questions with no high-pressure sales tactics. Both were very professional, knowled More

by Corkmint
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Schwartz
Report | Print
Jul 02, 2026 -

Gerald Ford of North Aurora responded

Thank you for your kind words! I appreciate you taking the time to share your experience with us. It’s great to hear Frankie and Brian provided you with excellent service during your purchase. We look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

July 01, 2026

Good experience with the service department start to finish. Friendly and professional staff. The work was completed on time. More

by LubbMyLincoln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Report | Print
Jul 02, 2026 -

Gerald Ford of North Aurora responded

Thank you for your kind words! I appreciate you taking the time to share your positive experience with our service department. It's great to hear that our friendly and professional staff met your expectations and that the work was completed on time. We look forward to serving you again at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

June 30, 2026

My sales person Ronaldo was very knowledgeable and courteous. The car we purchased was in great shape and perfect for my family. Been purchasing cars for 30 years and appreciate the “old fashioned” More

by Bmota2525
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronaldo, Tom Kastrati
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Jul 01, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I am thrilled to hear that Ronaldo provided you with knowledgeable and courteous service during your car purchase. It’s great to know that the vehicle is perfect for your family and that you appreciate our "old-fashioned" customer service experience. We look forward to assisting you again at Gerald Ford in the future! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

June 29, 2026

Ryan was especially helpful when I had my oil changed. I knew I needed new tires, he gave me quotes for three different tires and what was in stock. As I was asking about making another appointment for th More

by rldenni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in Service
Report | Print
Jun 29, 2026 -

Gerald Ford of North Aurora responded

Thank you for your kind words! I’m thrilled to hear that Ryan provided you with helpful service during your oil change service and tire selection. It's great to know that you appreciated the prompt assistance. We look forward to welcoming you back to Gerald Ford for your next visit! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

June 29, 2026

I typically dread buying a new vehicle but Youseff and the rest of the Gerald staff made this an easy buying experience. The lifetime powertrain warranty is a huge selling point. More

by C J Clark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Youseff
Report | Print
Jun 29, 2026 -

Gerald Ford of North Aurora responded

Thank you for your review! I’m happy to hear Youseff and the rest of the Gerald Ford staff made your vehicle buying experience enjoyable. I’m glad you appreciate the lifetime powertrain warranty as well. We look forward to assisting you again. Enjoy your new vehicle! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

June 27, 2026

Service department is great, easy to schedule appointments and staff is friendly and supportive. Will recommend More

by mwhans53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Jun 27, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I appreciate your kind words about my service department and am thrilled to hear that you found my staff friendly and supportive. Your recommendation means a lo Looking forward to seeing you again at Gerald Ford. Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

Jun 27, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I appreciate your kind words about my service department and am thrilled to hear that you found my staff friendly and supportive. Your recommendation means a lo Looking forward to seeing you again at Gerald Ford. Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

June 26, 2026

We worked with Larry in service. He was great. Gave us accurate info. Love the pick up /drop off service. Helps us out so much. My husband did not have to take off work since I c More

by jlb2070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry in service
Report | Print
Jun 26, 2026 -

Gerald Ford of North Aurora responded

Thank you for your amazing review! I’m glad to hear that you had a great experience with Larry in our service department. It's fantastic that our pick-up and drop-off service made things easier for you and your husband. I appreciate your kind words, and we look forward to assisting you again at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

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