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Gerald Ford of North Aurora

North Aurora, IL

4.9
330 Reviews
Call Dealership (630) 907-3100
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208 Hansen Blvd

North Aurora, IL

60542

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330 Reviews of Gerald Ford of North Aurora

November 14, 2026

Excellent experience with entire team, namely Don and Ronaldo. Entire team was helpful, courteous, and very professional. More

by curt.lucas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Print
November 13, 2026

Great service professional technicians on time service reasonable service rates. Service agent was knowledgeable and kept me informed of the progress More

by twbled
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Gazafer
Print
Nov 14, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our professional technicians and that you appreciated their knowledge and timely updates. At Gerald Ford of North Aurora, we strive to provide excellent service at reasonable rates. We look forward to serving you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

November 11, 2026

Every visit has been has been a good experience for years. Professional and timely service. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Print
Nov 11, 2026 -

Gerald Ford of North Aurora responded

Thank you for your review, Dee! I appreciate your loyalty to Gerald Ford over the years. It's great to hear you've consistently had a good experience with our professional and timely service. We look forward to seeing you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

November 10, 2026

I would definitely recommend anyone to buy from Gerald Ford. They were very helpful and kind. They knew exactly what I wanted and found me the perfect Bronco. The color is amazing! Ronaldo was the best sa More

by Sporty shorty
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Print
Nov 10, 2026 -

Gerald Ford of North Aurora responded

Thank you for your kind words! I appreciate your recommendation and am happy to hear you found the perfect Ford Bronco with us. It's great to know that Ronaldo provided you with excellent service by listening to your needs. We look forward to assisting you again! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

November 06, 2026

Went in for an oil change without an appointment. They were fast, professional and polite. More

by jhinkle19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Gazafer
Print
Nov 07, 2026 -

Gerald Ford of North Aurora responded

Thank you for your feedback! I’m glad to hear that you had a positive experience at Gerald Ford with your oil change. We strive to provide fast and professional service, and it's great to know we met your expectations. Looking forward to seeing you again for your next service! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

November 03, 2026

Gerald Ford provides a professional, customer centered service that make the whole experience of buying a new car less stressful Cooper my sales rep went the extra mile to ensure they could meet my expect More

by tavarem32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Very professional and helpful
Print
Nov 04, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I’m thrilled to hear that you had a positive experience at Gerald Ford of North Aurora. It's great to know that Cooper was able to meet your expectations and make the car buying process less stressful. I appreciate your kind words, and we hope to see you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

October 29, 2026

I never seem to have any issues when I bring my car in. No matter what the circumstances are, everyone is always happy to help and courteous. More

by Michele K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Print
Oct 29, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review, Michele! I’m pleased to hear that you consistently have a positive experience when you bring your car to Gerald Ford. We take pride in providing courteous and helpful service, and it’s great to know that it shows. We look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

October 28, 2026

They are friendly I would buy again in the future I will recommend all friends and families More

by Costa4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Print
Oct 28, 2026 -

Gerald Ford of North Aurora responded

Thank you for your review! I appreciate your kind words about our friendly service. It’s great to hear that you would buy from us again and recommend us to your friends and family. We look forward to assisting you again in the future at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

October 26, 2026

Very professional and easy to talk with, especially Cooper who was very helpful with my questions More

by tavarem32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Print
Oct 27, 2026 -

Gerald Ford of North Aurora responded

Thank you for your review! I appreciate your kind words about our professionalism and Cooper's assistance. I'm glad he was helpful in addressing your questions. We look forward to seeing you at Gerald Ford again! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

October 26, 2026

I had the best experience with Gerald Ford! They made buying my dream vehicle a DREAM! Tom and Frankie were top notch from the first call to driving it off the lot! For the first time I LOVED b More

by Emilyweber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie, Tom Kastrati
Print
Oct 26, 2026 -

Gerald Ford of North Aurora responded

Thank you so much for your wonderful review, Emily! I’m thrilled to hear that you had such a great experience with Gerald Ford and that our team, especially Frankie, made purchasing your dream vehicle an enjoyable experience. It’s always our goal to provide top-notch service, and I’m glad we could deliver that for you. We look forward to seeing you again! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

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