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Gerald Ford of North Aurora

North Aurora, IL

4.9
285 Reviews
Call Dealership (630) 907-3100
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208 Hansen Blvd

North Aurora, IL

60542

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285 Reviews of Gerald Ford of North Aurora

August 07, 2026

Carlos was very respectful and very helpful. He provided me with a great insight into what was happening with my vehicle. More

by hymarks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
carlos, Jeff Gerald
Report | Print
Aug 07, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I’m thrilled to hear that Carlos was respectful and helpful in providing you with great insight into your vehicle. At Gerald Ford of North Aurora, we strive to ensure our customers have a positive experience. We look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

August 06, 2026

Took my ford f150 in for a safety recall on Saturday Aug. 1st. They took my truck in right away. It took a little longer than I thought but with all the business they had that day it was no issue. They co.p More

by Ramhemicuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar in service
Report | Print
Aug 06, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I’m thrilled to hear that you had a positive experience during your recent visit for the safety recall on your Ford F150. I appreciate your understanding regarding the wait time, as we strive to provide excellent service to all customers. Your kind words mean a lot to us, and we look forward to seeing you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

August 03, 2026

Gerald is willing to negotiate a price on a new vehicle. Whether you beat 'em up or not, you walk out feeling good about the experience. Thanks, Johnathan, Brian and Tom. More

by d4cubbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Schwarz, Tom GM
Report | Print
Aug 04, 2026 -

Gerald Ford of North Aurora responded

Many thanks for the kind review! Hearing about a positive experience at Gerald Ford is wonderful. Knowing that the negotiation process felt comfortable, alongside the service provided by Johnathan, Brian, and me, is greatly appreciated. Feedback like this means a lot, and future visits will be met with the same dedication. Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

July 31, 2026

The service department always does a great job taking care of my vehicle and the service writer Larry always checks to make sure everything has been attended to. More

by fitz1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Gazafer
Report | Print
Aug 01, 2026 -

Gerald Ford of North Aurora responded

Thank you for your kind words! I truly appreciate your feedback about our service department and Larry's dedication to ensuring your vehicle is well taken care of. I'm glad to hear you're satisfied with our service and we look forward to seeing you again at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

July 27, 2026

Great experience, even with a few glitches they remedied all and I would recommend them More

by Chris
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Fabian Felix, Tom Kastrati
Report | Print
Jul 28, 2026 -

Gerald Ford of North Aurora responded

Thank you for your kind words, Chris! I’m thrilled to hear that you had a great experience with us at Gerald Ford, and I appreciate your understanding regarding the glitches. Your recommendation means a lot to us. We look forward to seeing you again! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

July 21, 2026

A fast oil change and window repair. They had the part on hand so the wait was not that long. I now live in Joliet and came back to Gerald Ford for their Service Dept. More

by Matt
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service Techs
Report | Print
Jul 21, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful feedback, Matt! I'm pleased to hear you had a fast oil change and that our team was able to assist with your window repair promptly. It's great to know that you chose to return to Gerald Ford for our service, even from Joliet. We appreciate your loyalty and look forward to serving you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

July 21, 2026

Team was phenomenal! Everything occurred like clockwork , just as scheduled. Communication great . Always the best More

by Robert.steele2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Report | Print
Jul 21, 2026 -

Gerald Ford of North Aurora responded

Thank you for your review, Robert! I’m glad everything went smoothly and that our communication met your expectations. At Gerald Ford, we strive to provide the best experience possible, and it's rewarding to know we succeeded with you. We look forward to assisting you again soon. Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

July 16, 2026

I have a great experience purchasing a new Bronco for my daughter. Aurelio, Fabian, and the finance manager were all great to work with. I will be going back to Gerald Ford for all my vehicle purchases and More

by Angelina.C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Report | Print
Jul 17, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review, Angelina! I’m thrilled to hear that you had a great experience purchasing a new Ford Bronco for your daughter. It's fantastic to know that Aurelio, Fabian, and the finance manager made a positive impact during your visit. I appreciate your recommendation, and we look forward to helping you with all your future vehicle purchases and service needs at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

July 15, 2026

Everyone at this dealership was so kind and helpful. It made our buying experience so smooth and easy. More

by strzeleckisteve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everyone was so helpful , Tom Kastrati
Report | Print
Jul 16, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review, Steve! I’m pleased to hear that your buying experience at Gerald Ford was smooth and easy, thanks to our kind and helpful team. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

July 13, 2026

Very friendly staff took care of all of our needs made us feel right at home More

by vonbon8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Kastrati
Report | Print
Jul 14, 2026 -

Gerald Ford of North Aurora responded

Thank you for your review, Von! I appreciate your kind words about our friendly staff at Gerald Ford. It's great to hear that we made you feel right at home. If there's anything else we can assist you with in the future, please feel free to reach out. We look forward to seeing you again! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

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