Gerald Ford of North Aurora
North Aurora, IL
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245 Reviews of Gerald Ford of North Aurora
Work with their whole staff experience is always fantastic! I have bought 6 vehicles from them in the last 2 years and they have always treaded me with great respect and my time matters to them. fantastic! I have bought 6 vehicles from them in the last 2 years and they have always treaded me with great respect and my time matters to them. Aaron was my salesman on all my buys... he is a hard worker and is very good at what he does. The sales managers are also fantastic to work with...everyone makes you feel so important and they want you to have the best experience at their dealership. I will continue to buy all my vehicles from them, personal and for my business fleet! More
Gerald sales and service is the absolute best. Kane in sales is patient, respectful, and uses no pressure. The sales manager Brian is fantastic. And Larry in service makes sure all work is done ri Kane in sales is patient, respectful, and uses no pressure. The sales manager Brian is fantastic. And Larry in service makes sure all work is done right! He is so helpful and goes above and beyond. I cannot say enough about the Gerald Ford team! More
Everyone was so nice and helpful from the sales associate to the finance department. Owner was there and personally greeted and checked in on everyone. to the finance department. Owner was there and personally greeted and checked in on everyone. More
The service provided by the Gerald Ford team was outstanding! The seller was very informative and helpful throughout the process. The people there were really friendly as well, it’s a very relaxed e outstanding! The seller was very informative and helpful throughout the process. The people there were really friendly as well, it’s a very relaxed environment. More
I own a 2002 "classic" Ford. The A/C had been slowly fading overwhelming past 2 or 3 years so I decided it probably just needed refrigerant. In Nov of '23 I took the car to Geral The A/C had been slowly fading overwhelming past 2 or 3 years so I decided it probably just needed refrigerant. In Nov of '23 I took the car to Gerald Ford for service where I explained the loss of cooling efficiency over the past few years. I was shocked when I got a call telling me the evaporator coil had a leak and needed to be replaced at a cost of $3000. And since they were at it I may as well replace the heat exchanger for an additional $500. I felt like I was being ripped off so I told the service rep NOT to perform the work, and that I would come get the car. He tried to tell me how dangerous it was to drive with a leak in the system. When I picked the car up I tried the A/C and it was cooling perfectly. They obviously charged the system while doing diagnosis. Well after 5 months in FL and a couple summer months in IL the A/C is still working perfectly. I don't know if it was laziness or dishonesty on the part of the service rep, but there was nothing wrong with the evaporator. More
I've purchased a few vehicles from Gerald Ford Aurora and have always had a great experience. Sales guys aren't pushy, willing to negotiate a good deal. Lifetime warranty and have a kids playing center which have always had a great experience. Sales guys aren't pushy, willing to negotiate a good deal. Lifetime warranty and have a kids playing center which is great to keep them occupied. I'll continue to purchase my vehicles from here. More

