Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Gerald Ford of North Aurora

North Aurora, IL

4.9
253 Reviews
Call Dealership (630) 907-3100
View Awards

208 Hansen Blvd

North Aurora, IL

60542

Directions

By Type

253 Reviews of Gerald Ford of North Aurora

June 07, 2026

Very professional attendant who answered all my questions. Pleasure to work with him. I will be back for the next oil change. More

by wdgd66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Nevarez
Report | Print
Jun 07, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I’m thrilled to hear that you had a positive experience with me at Gerald Ford. It's great to know that I was able to answer all your questions and make your visit enjoyable. We look forward to seeing you again for your next oil change! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

June 06, 2026

Youssef sales person awsome. Aurieleo 1 of 2 managers awsome as well. Tom the top dog In sales a very cool. More

by Ruddeysmom@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Kastrati
Report | Print
Jun 06, 2026 -

Gerald Ford of North Aurora responded

Thank you for your fantastic review! I’m thrilled to hear that you had such a positive experience with Youssef and Aurieleo at Gerald Ford. It's great to know that we made a lasting impression on you. I appreciate your support and we hope to see you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

June 05, 2026

Absolutely a joy to work with and one of the best car buying experiences I’ve ever had. No pressure approach and I got the car I needed for a fair price. Can’t recommend Gerald Ford enough. More

by chrisreed1020
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Renaldo, Tom Kastrati
Report | Print
Jun 06, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review, Chris! I’m thrilled to hear that you had such a positive experience with me at Gerald Ford. It's great to know that you appreciated my no-pressure approach and found the car you needed at a fair price. I truly value your recommendation, and welook forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

June 03, 2026

This place is a great dealership! Sales people like Kaine and Vito the Service Manager really put the customer first! More

by 3putt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaine Garcia, Tom Kastrati
Report | Print
Jun 04, 2026 -

Gerald Ford of North Aurora responded

Thank you for your fantastic review! I truly appreciate your kind words about Kaine and Vito. They work hard to ensure our customers have the best experience possible. We look forward to seeing you again soon at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

May 28, 2026

Great service Oscar my advisor is great very professional and always informative ! Never feel pressure by any mean's. More

by Krewshow09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
May 28, 2026 -

Gerald Ford of North Aurora responded

Thank you for your kind words! I’m thrilled to hear you had a great experience with Oscar. At Gerald Ford, we strive to provide professional and informative service without any pressure. I appreciate your feedback and we look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

May 28, 2026

Have always been treated well by Gerald and their service department does a fantastic job. More

by Rob Hamling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Report | Print
May 28, 2026 -

Gerald Ford of North Aurora responded

Thank you so much for your kind words, Rob! I truly appreciate your feedback and am thrilled to hear that you have always been treated well at Gerald Ford. The service department works hard to provide top-notch care, and it's great to know that their efforts have made a positive impact on your experience. We look forward to serving you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

May 23, 2026

Respectful and professional staff, Top notch service. I would recommend Gerald Ford to friends and family More

by Kreshnik Shala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avlor, Drini, Vito and Arron , Tom Kastrati
Report | Print
May 23, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review, Kreshnik! I truly appreciate your kind words about our respectful and professional staff. It's great to hear that you had a top-notch experience at Gerald Ford. We look forward to serving you and your friends and family in the future! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

May 20, 2026

Great customer service. The staff is friendly & helpful. My car was serviced and a recall repair was completed. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Report | Print
May 20, 2026 -

Gerald Ford of North Aurora responded

Thank you for the review, Dee! I appreciate your kind words about our friendly and helpful staff. It’s great to hear that your car service and recall repair were completed to your satisfaction. We look forward to assisting you again at Gerald Ford in the future! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

May 19, 2026

Salesman was knowledgeable, professional and informative. Was not overly aggressive. Very personable. Everyone was professional and respectful. More

by Bobwardo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon woods , Jeff Gerald, Tom Kastrati
Report | Print
May 19, 2026 -

Bobwardo responded

Great service, professional and knowledgeable team.

May 13, 2026

Always pleasant, courteous, efficient and helpful from setting up the appointment through drop off of my vehicle. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Kastrati
Report | Print
May 13, 2026 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review, Rich! I truly appreciate your kind words about your experience at Gerald Ford. It's great to hear that we provided you with pleasant and efficient service from start to finish. Looking forward to seeing you again for your next appointment! Sincerely, Tom Kastrati General Manager Gerald Ford of North Aurora tkastrati@geraldauto.com

1
2
...
26