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Gerald Ford of North Aurora

North Aurora, IL

4.8
182 Reviews
Call Dealership (630) 907-3100

208 Hansen Blvd

North Aurora, IL

60542

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182 Reviews of Gerald Ford of North Aurora

October 24, 2025

They were very happy to see that everything was handled for me and made it happen while I waited More

by Ggrantglass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry and Oscar
Report | Print
Oct 24, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I'm glad to hear that you had a positive experience with us at Gerald Ford. It’s great to know that everything was handled efficiently while you waited. Our team looks forward to welcoming you back on your next visit! Sincerely, Tom Kastrati General Manager Gerald Ford

October 14, 2025

Gerald ford has always been a great place to buy cars and trucks from. Their service department is second to none. They are fair and very knowledgeable about the repairs for your vehicle. Thank you Gerald an More

by Michaelzennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vedo
Report | Print
Oct 14, 2025 -

Gerald Ford of North Aurora responded

Thank you so much for your kind words, Michael! I truly appreciate your support and am thrilled to hear that you have had a positive experience with our team at Gerald Ford, both in purchasing vehicles and with our service department. Your feedback motivates us to keep delivering great service. We look forward to seeing you again! Sincerely, Tom Kastrati General Manager Gerald Ford

October 14, 2025

Gerald Ford’s mobile service is awesome! They come to your house and do all the work in your driveway. Excellent service and friendly technicians. More

by cgmikel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Report | Print
Oct 15, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience with Gerald Ford’s mobile service. Our team takes pride in providing excellent service and convenient solutions for our customers. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

October 13, 2025

Excellent group of folks. . Happy to work with you and very interested in making you a happy customer! More

by Mikeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian +++++, Jeff Gerald, Tom Kastrati
Report | Print
Oct 14, 2025 -

Gerald Ford of North Aurora responded

Thank you for your kind words, Mike! I'm thrilled to hear that you had a great experience with our team at Gerald Ford. Providing excellent service and ensuring customer satisfaction is our top priority. We look forward to working with you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

October 07, 2025

Professional service presented at all times. They give you an update on future service needed More

by terryg8260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Report | Print
Oct 08, 2025 -

Gerald Ford of North Aurora responded

Thank you for your review, Terry! I appreciate your feedback on the professional service you received at Gerald Ford. It’s great to hear that you found our updates on future service needs helpful. We’d love the opportunity to make your next visit a 5-star experience. If there’s anything we can do to improve your experience or address any concerns, please don’t hesitate to reach out to us directly. Sincerely, Tom Kastrati General Manager Gerald Ford

October 02, 2025

Appointment started on time. Explined everything thoroughly. Friendly. Quick. Was cheaper then i expected. Gave a comprehensive report. More

by Nameless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Oct 03, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I'mthrilled to hear that your appointment at Gerald Ford started on time and that you found our service thorough, friendly, and quick. It's great to know we exceeded your expectations on price as well. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

September 16, 2025

I had a wonderful experience at Gerald Ford. The manager and salesman were very helpful and professional. They have me a good deal on my trade in and on the truck I was buying. I'm very pleas More

by luigi.espo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Kastrati
Report | Print
Sep 16, 2025 -

Gerald Ford of North Aurora responded

Thank you for your kind words, Luigi! I'm thrilled to hear that you had a wonderful experience at Gerald Ford. It's great to know that our team was able to assist you with your trade-in and the purchase of your truck. We appreciate your support and look forward to welcoming you back for your next visit! Sincerely, Tom Kastrati General Manager Gerald Ford

September 15, 2025

Fast friendly service with skilled technicians at a reasonable price. I have an oil change that I waited in the very comfortable waiting area that was well stocked with snacks and water. More

by rsduerr731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Sep 15, 2025 -

Gerald Ford of North Aurora responded

Thank you for taking the time to share your experience! I'm glad to hear that you enjoyed our fast, friendly service and that our waiting area met your expectations. At Gerald Ford, we strive to provide a comfortable environment for our customers. We look forward to seeing you again for your next oil change! Sincerely, Tom Kastrati General Manager Gerald Ford

September 04, 2025

Just leased a 2025 Mach E - outstanding team and service - very professional, accommodating and polite. Sales Mgr Tom Kastrati went out of his way to ensure we were satisfied. Will definitely be back and re More

by DrewG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Kastrati
Report | Print
Sep 04, 2025 -

Gerald Ford of North Aurora responded

Thank you, Drew! I truly appreciate your kind words and am thrilled to hear that you had an outstanding experience leasing your 2025 Ford Mustang Mach-E with us. It's wonderful to know that we could provide you with professional and accommodating service. We look forward to welcoming you back and helping your friends and family with their vehicle needs too. Safe driving! Sincerely, Tom Kastrati General Manager Gerald Ford

August 27, 2025

The entire staff is very helpful and never pressured you to make a purchase. Very enjoyable atmosphere and staff. More

by BJW16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Szot, Tom Kastrati
Report | Print
Aug 27, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I truly appreciate your kind words about our helpful staff and the enjoyable atmosphere at Gerald Ford. It's great to hear that you felt no pressure during your visit. We look forward to welcoming you back in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

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