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Gerald Hyundai

North Aurora, IL

4.2
1,667 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,667 Reviews of Gerald Hyundai

November 23, 2021

Only drawback was the very slow close of the sale (4 hours). Otherwise, solid experience. More

by jzoloto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana, Hayley Blumhardt, Brandon Gomez
Nov 30, 2021 -

Gerald Hyundai responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Chino General Manager Gerald Hyundai

November 23, 2021

Quick response, speedy work. Once I asked the staff if they needed my key for my car they jumped. I handed over the key and they handled everything with professionalism at its finest. Special thanks to Ge More

by Designu31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember he was helping in service
Nov 30, 2021 -

Gerald Hyundai responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Mike Chino General Manager Gerald Hyundai

November 22, 2021

Arrived 15 minutes before appointment time. I was taken right in and repair was completed very quickly. Very happy with the way I was treated and the quality of the repair. More

by ROBGDL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug
Nov 29, 2021 -

Gerald Hyundai responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Mike Chino General Manager Gerald Hyundai

Nov 29, 2021 -

Gerald Hyundai responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Chino General Manager Gerald Hyundai

November 21, 2021

No pressure when I declined extra services. Friendly staff. Great communication by phone and text. I waited for the service to be done and the wait was acceptable. They were on time for my appointment. More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee
Nov 24, 2021 -

Gerald Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Chino General Manager Gerald Hyundai

November 19, 2021

Professional, Courteous, Sensitive to our needs, and willing to answer and take care of our needs (if any) after the sale More

by yuvanjpd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Nderim Shala
Nov 24, 2021 -

Gerald Hyundai responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Mike Chino General Manager Gerald Hyundai

November 18, 2021

Jaybee and the service team are excellent to work with! Keep up the good work. More

by gailvtm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug
Nov 23, 2021 -

Gerald Hyundai responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

November 17, 2021

Did everything in timely fashion , service rep. Helped with adding on some items, my only neg. Is service left all there vehicle protective material in the car for me to dispose of and didn't get usual ca More

by Mbuckley73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe ; service rep.
Nov 24, 2021 -

Gerald Hyundai responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Mike Chino General Manager Gerald Hyundai

November 16, 2021

Chris in Sales did a great job with us and being very patient . I recommend him and the dealership. More

by Krisst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Chris Leventis
Nov 24, 2021 -

Gerald Hyundai responded

We cannot thank you enough for your wonderful review of Gerald Hyundai and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mike Chino General Manager Gerald Hyundai

November 13, 2021

I am very appreciative of the service by jaybee, he is very polite and professional. More

by dcm603@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee
Nov 17, 2021 -

Gerald Hyundai responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Mike Chino General Manager Gerald Hyundai

November 11, 2021

Our salesman was great. He is always available if I have any questions. The service department is very courteous and takes good care of our cars. More

by rjsipes74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fisnik Shala
Nov 16, 2021 -

Gerald Hyundai responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

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