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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

February 08, 2015

Gerald Family Dealerships are the best Bought a 2015 Santa Fe with the help of Kyle and Sam. Couldn't be more happy with the deal. Kyle was a great person to deal with and had a no pressu More

by Kurt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Smiley
Feb 09, 2015 -

Gerald Hyundai responded

Kurt, it was a pleasure to read about car buying experience at Gerald Hyundai. Congratulations on your car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Kyle and Sam were able to provide you with such a memorable and outstanding experience. Thanks again for your loyalty and business. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! We will be there for you for many years to come. Best regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

February 06, 2015

Great Kyle was a very easy person to work with. He did not make me feel any pressure. Kyle was very friendly and easy to talk to . I would highly recomme More

by Shelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Smiley
Feb 09, 2015 -

Gerald Hyundai responded

Thank you, Shelley! We are pleased to hear Kyle did a great job in assisting you in your purchase. We cannot thank you enough for your wonderful review of Gerald Hyundai and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Best regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

January 17, 2015

Frank went above and beyond what he 'needed' to do. I'm a left pedal user and he went WITH me to modify my new (used) car; and this was ~2 cities, :30 away More

by lizhornbeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana
Jan 19, 2015 -

Gerald Hyundai responded

Liz, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Frank was able to go above and beyond on what he needed to do and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Best regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

January 03, 2015

Got us what we wanted - Super Helpful Kyle was very friendly, knowledgeable, and helpful in assisting my girlfriend and I in selecting a new Hyundai. I will be recommending this dealership More

by bgro85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2015 -

Gerald Hyundai responded

Thank you for taking the time to submit this amazing feedback. Kyle takes pride in his helpful, friendly, and knowledgeable customer service and will be ecstatic to hear that you left Gerald Hyundai satisfied. We are very appreciative of your 5-star review and recommendation. If there is anything more we can do for you please feel free to come back and see us any time! Best regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 26, 2014

First time buyer Genci was understanding and very patient. He was very personable and explained everything and answered all my questions. It was a great first buying e More

by Janorange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Genci Isa
Dec 29, 2014 -

Gerald Hyundai responded

Thank you so much for taking the time to provide such great feedback. At Gerald Hyundai, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Genci was able to show you dedicated and personalized customer service. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Best regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 25, 2014

best salesman at dealership is Kyle B Kyle is by far the nicest and most relaxed and down to earth person at this dealership. He listened to all of my requests. Not only did he listen but More

by schm1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 26, 2014 -

Gerald Hyundai responded

We appreciate you taking time to leave us a great review! We are pleased to hear that Kyle did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Warm regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 23, 2014

Peter Mendoza We recently purchased a used 2012 Hyundai Sonata GLS from Peter (internet salesman) at Gerald Hyundai in North Aurora. We had seen the vehicle listed More

by edn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 26, 2014 -

Gerald Hyundai responded

Thank you for your kind words and congratulations on your new Sonata GLS! We are very happy to hear that it was a smooth process for you with Peter as we know buying a car takes time out of your day. Thank you for your recommendation as well. We look forward to seeing you soon. Kind regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 08, 2014

Kyle is the man My family and friends have been going to Gerald's for the past 6 years, and it's salesmen like Kyle and Dany that keeps bringing us back. Kyle was ver More

by Derek Ellison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba
Dec 09, 2014 -

Gerald Hyundai responded

Derek, first I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. Kyle and Danny’s sales excellence is always consistent and I’m glad that your experience with them supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Best regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 06, 2014

Exellent service Matt and Mike made my car buying experience easier than it ever has been before and I willl definitely recommend Gerald to anyone I know who is lookin More

by User10000000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kramer, Michael Chino
Dec 08, 2014 -

Gerald Hyundai responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Matt and Mike were able to meet your needs. At Gerald Hyundai, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Kind regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 02, 2014

Polite, Courteous, Informative You're lucky to have a polite young man like Kyle, I hope upon my return I'm able to have him as my salesman. Overall I had a very pleasant s More

by clutch199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2014 -

Gerald Hyundai responded

Thank you for stopping by to leave this incredible review. Kyle is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality makes him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Warm regards, Nick Smiley - General Manager, nsmiley@geraldauto.com

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