
Gerald Hyundai
North Aurora, IL
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1,665 Reviews of Gerald Hyundai
Buying with Gerald Hyundai After graduating college I was in need of a car and I needed it yesterday. I was looking for something affordable but also got good gas mileage becaus After graduating college I was in need of a car and I needed it yesterday. I was looking for something affordable but also got good gas mileage because my new job was located in Chicago, about 60 miles from where I live. I started looking around on some websites but I found nothing in my price range, that is when I went to Gerald Hyundai in Aurora. After arriving at the dealership Matthew Metzger greeted me and my father with a smile and a positive attitude. He was a great dealer!! My father and I never felt pressured and Metzger answered all of our questions. Overall this was the best experience my father and I have ever had when buying a car. Last time we brought a car we were at the dealership for over five hours!! I recommend this dealership to anyone who is looking to purchase a car. Also, ask for Matthew Metzger because he really got us the best deal without the cheesy sales pitches. More
Great service Dealership provided outstanding assistance when purchasing our new Hyundai Santa Fe sport. We will definitely be return customers. Finance manager we Dealership provided outstanding assistance when purchasing our new Hyundai Santa Fe sport. We will definitely be return customers. Finance manager went out of his way to resolve an issue we experienced with the service department, regarding his service departments inability to locate our extended warranty for previous service visits. Sales staff was friendly and helpful. Sales rep, Jim, was absolutely terrific. Spent a ton of time with us, and when the vehicle we wanted wasn't available, he went way out of his way to locate the vehicle and get it to the lot in less than 24 hours. He personally picked up the car from a remote dealership and drove it to Gerald. Phenomenal service! Overall, excellent experience! More
GREAT Experience While visiting in the area there was a hail storm that the insurance companies classified as a catastrophy. Our 2013 Tucson received lots of damage, While visiting in the area there was a hail storm that the insurance companies classified as a catastrophy. Our 2013 Tucson received lots of damage, including a broken driver side mirror. Cody was very helpful, beyond expectations, about getting a mirror shipped in for us so we would be able to return home on Memorial day. When the mirror arrived Cody installed it for us and my wife went to run errands. She immediately called me and said looking in the mirror made her nauseas, every thing was distorted. I returned to Gerald Hyundai where I was met by Cody and Kevin. Both of them took the car into the shop where they looked for proper installation, cleaned the mirror and returned it to me. I sat in the car and it was the same problem. Kevin said he would go to the warehouse himself to get another one immediately. We said we would leave the car and return in several hours. When we returned everything was fine. I was discovered the mirror had a manufacturing defect. All the time Cody and Kevin were very sympathetic to our problem, treated us with respect, all the while knowing we lived 700 miles away and our returning for additional service probably would be highly unlikely. They treated us just like our hometown dealer, Vision Hyundai, in Rochester< New York would have.. So a BIG thank you to Cody and Kevin at Gerald Hyundai. Bob and Sue Derrick 117 Seafarers Lane Rochester, NY More
Absolutely Thrilled! My wife Carol and I had no intention of purchasing a vehicle that day. In fact we left our trade in at home thinking this would prevent us from making My wife Carol and I had no intention of purchasing a vehicle that day. In fact we left our trade in at home thinking this would prevent us from making any quick decisions. Surprise, surprise!!! We were dreading the whole 'shopping around' experience. In fact, we had just walked out of another dealership due to a very unpleasant experience with a salesperson. Then we met Brian York. He was very pleasant, knowledgeable and actually listened to what we wanted to see and didn't try steering us into something we didn't want, or need, at a higher price. He actually made the whole experience fun and enjoyable. We couldn't believe we put a down payment on a Veracruz that night. And kudos to Ed Sparti, he walked us thru the transaction and explained everything in great detail. Excellent service!!! Our hats are off to Gerald Hyundai, you have a great team! Tom & Carol Houlahan More
Thanks I would like to thank RJ and Mike for helping me out. It was my first time buying a car and I came alone and wanted to make sure I was making a right I would like to thank RJ and Mike for helping me out. It was my first time buying a car and I came alone and wanted to make sure I was making a right decision, and they helped me out so much! And I love my car more than anything! Thank you again More
***** BEST EVER ***** What else can be said but the ‘best ever’ new car buying experience I have had. I really enjoyed Mr.Tony Scaglione since he was friendly, honest and s What else can be said but the ‘best ever’ new car buying experience I have had. I really enjoyed Mr.Tony Scaglione since he was friendly, honest and sincere in his efforts to make my buying adventure a pleasant one. Great price. Great Car. 2014 Hyundai Elantra ! On Saturday April 26th, my wife and I drove 2 1/2 hours at 150 miles away to buy this car from Tony and the Gerald dealership. Friendly staff met us and the experience continued throughout our short stay. I will have no future problem making this drive again. More
Kia Sedona Thank you gentlemen at Gerald Hyundai for the hard work you put into selling me our new minivan. I will recommend friends and family to you. Thank you gentlemen at Gerald Hyundai for the hard work you put into selling me our new minivan. I will recommend friends and family to you. More
New car purchase My experience with Gilbert and Michael was very good. They were both professional and helpful. I test drove two very different vehicles a and they wer My experience with Gilbert and Michael was very good. They were both professional and helpful. I test drove two very different vehicles a and they were patient with me while I was making my decision. I will be having my new vehicle serviced at the dealership because of the positive experience. Love my new car! More
Buying a new car experience This was a very exceptional experience. We were not pressured into a sale and we were given a great price on the car. The salesman, Peter Mendoza wa This was a very exceptional experience. We were not pressured into a sale and we were given a great price on the car. The salesman, Peter Mendoza was very informative and took his time with our many questions. He explained all of the new technical things the car came equipped with that we did not understand. He was patient and we really appreciated that. He made buying a car a very good experience and I would recommend this salesman to anyone I know who is buying a car. The finance person was Ed Sparti. He also did not pressure us or try to talk us into buying more then we wanted. The dealership was a friendly, clean, bright atmosphere. Every person we talked to was friendly and nice. Over the past 32 years we've had several visits to car dealerships, and our visit to Gerald Hyundai was the best one we ever had. More
Best Possible Experience I love the positive energy and upbeat atmosphere at this dealership. Even from the parking lot, you hear upbeat music setting a positive tone. Everyo I love the positive energy and upbeat atmosphere at this dealership. Even from the parking lot, you hear upbeat music setting a positive tone. Everyone we dealt with, from the salesmen, to the management team - very friendly, positive and eager to make your experience great. You feel like they are truly happy you are there. These guys love where they work and the team they are a part of, and it shows. We never felt pressured, yet we felt their passion and urgency to put a good deal purchase together. These guys really want to sell you a car and do business with them, but in a positive way - not a high pressure way. We needed to look at a few other dealerships and drive a few other vehicles to confirm our decision. They let us go with a smile knowing we would be back to accept the deal they offered to us. After going to a few other dreary dealerships, we came back to Gerald Hyundai and sealed the deal. We feel 100% great leaving the dealership in our new Gerald Hyundai because we had the best possible experience. I look forward to coming back to service my vehicle and going up front to see my new friends on the sales floor and management team that helped me and my wife. It is a friendly place that I look forward returning to. I recommend these guys without reservation to any of my friends and family. Because not all dealerships are able to be like this, Gerald Hyundai stands out above and beyond the other dealers. Great job and keep up the good work! Customers for life here! More