Gerald Hyundai
North Aurora, IL
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1,668 Reviews of Gerald Hyundai
If you are interested in purchasing a new or used vehicle this is the "go-to" dealership. I worked with Dany Khochaba for the initial sales and he did everything many other dealerships (and sales people this is the "go-to" dealership. I worked with Dany Khochaba for the initial sales and he did everything many other dealerships (and sales people) didn't. Dany greeted me immediately and was friendly and helpful...not pushy. Every meeting or phone call thereafter Dany was timely and did exactly as he said he would. He had excellent follow through skills which meant a great deal to me as a busy professional that does not have time to chase a sales person down. He answered all of my questions and then even followed up by phone with me after I left to see if there was anything more he could answer. On my second visit, I also met Mike Chino who was equally as impressive. He was helpful, respectful of my time, and an overall savvy business professional. After looking at over 20 cars (and about as many dealerships) Gerald Hyundai stood out above the others on many levels. Everyone I encountered here was genuine. They never pushed but made it known that they were there to answer any questions I had. In addition, one of the most amazing things about this dealership is almost everyone there that I dealt with had been there 18+ years. WOW, now that says something!! They must be doing something right as the car business is such a transitional business. Every employee at the dealership spoke very highly of the business, the team, the dealership and their customers!!! So many others that I visited told me they wish they could find a new job, they complained about their operations and everything (and everybody in it). It was refreshing to meet a group that was positive! When I decided to purchase the car I met two more of Gerald's team, Nick Smiley and Ed Sparti. Here is where I started to realize Gerald Hyundai didn't just have one good guy but a WHOLE team of top notch individuals. They carefully walked me through the process and explained each piece - answering my questions along the way. They were fair, honest, and treated me as a friend and not just a SALE. My experience could not have been better!! In the end, Doug Gerald came over and thanked me personally for my business and gave me his card in case I needed any additional assistance in the follow up or in the future. The sale was done...he didn't need to do this. It is this type of personal touch that really made this purchase a WIN. They stand out well above any other dealership I visited during my search! I give the highest recommendation to this team!! Outstanding group in every way. THANK YOU GERALD HYUNDAI!!!! More
Great overall buying experience, got the car I wanted at a good price and their financing department did an awesome job of finding me a good deal despite not having ideal credit. Brenden did a great job of a good price and their financing department did an awesome job of finding me a good deal despite not having ideal credit. Brenden did a great job of laying things out and explaining every step of the process as well as explaining all the features of the car. There are many times in the past where car shopping was a stressful experience and you walk away not feeling all that great about the experience. That was NOT the case this time. If you're in the market for a Hyundai I really don't think you can do better than with these guys! My thanks again to Brenden and Mike! More
My experience at Gerald Hyundai with the following people is why I would both recommend Gerald Hyundai and why I will return. They were determined to make sure I was happy with my purchase and I certainly a is why I would both recommend Gerald Hyundai and why I will return. They were determined to make sure I was happy with my purchase and I certainly am! Robert "R J" Krempasky was the salesman. He was thorough, kind, clear, and very professional taking much time to make sure I had driven every car I was interested in. He tailored my requirements to every car he showed me. Mike Chino, the finance person, found me the best deal I could have imagined. He was a miracle worker! Mark Phillips, the General Manager, lead his team if making sure I was happy. It is evident that the great experience I had was because of his leadership. I will recommend the dealership and direct my family and friends to Gerald Hyundai. More
Alex and Mike were great. This is by far the best car experience i have ever had. I would def recommend Alex and Gerald to anybody that needs a car. Keep up the good work!!! experience i have ever had. I would def recommend Alex and Gerald to anybody that needs a car. Keep up the good work!!! More
Brian spent lots of time with us to explain all aspects of the vehicle. He was knowledgeable about the vehicle model, warranty, and financial aspects relating to the vehicle. He spent time after the sale t of the vehicle. He was knowledgeable about the vehicle model, warranty, and financial aspects relating to the vehicle. He spent time after the sale to demonstrate and review the vehicle features. More
We walked in ready to buy a Sante Fe, but after review our credit and negative equity in our current car we were guided by Brian and Eddie towards a used vehicle. Eddie worked his financial magic and mad our credit and negative equity in our current car we were guided by Brian and Eddie towards a used vehicle. Eddie worked his financial magic and made it possible for us to get out of a vehicle that we were upside down it. Brian was AMAZING!!!! He was patient while numbers came in on credit scores and then turned our disappointment of not being able to purchase a new vehicle into an AWESOME purchase of a used car with LIFETIME warranty with all the bells, whistles, and confetti! Thank you so much for showing us respect when we didn't have the A+ credit to make the original purchase. I left very happy with my "new" car and will come back to Gerald dealerships again and recommend you to family and friends. More
On February 18, 2014 we had the pleasure of having Dany Khochaba as our salesman at Gerald Hyundai. He was so helpful with all of our questions. I first worked with him on the phone telling him what exactl Khochaba as our salesman at Gerald Hyundai. He was so helpful with all of our questions. I first worked with him on the phone telling him what exactly I was looking for. He called me back and then made an appointment to come in to see the car. He took us for a test drive and told us all about the features of the car. In no way did he pressure us to buy or to make any decision that moment. He asked us questions about what we were looking for and he helped us to get a price point that worked for us. Dany then continued to guide us through the paperwork with the sales manager Michael Chino who also was very friendly and helpful. We drove out of the lot with our new 2014 Santa Fe Limited. I would highly recommend Dany to be your salesman if you are looking for a Hyundai!! More
I would definitely go to Gerald Hyundai again for my next vehicle! In the short time my wife and I spent there, we has a great experience buying a used minivan. Sam Katz and Ed Sparti were both very knowledg vehicle! In the short time my wife and I spent there, we has a great experience buying a used minivan. Sam Katz and Ed Sparti were both very knowledgeable and worked with us to get a great deal on a great vehicle. More
Car shopping isnt easy but Sam Katz made it an enjoyable experience. I gave him my budget plan and information over the phone one morning and was surprised to hear his enthusiasm in telling me i had many op experience. I gave him my budget plan and information over the phone one morning and was surprised to hear his enthusiasm in telling me i had many options at Gerald Hyundai. Long story short I came in that evening and was able to drive home my 2008 Hyundai Elantra! The whole staff was very helpful and I would definitley recommend this dealership to friends and family. Couldn't be happier, Thanks again. More
I have now purchased two vehicles from Gerald's North Aurora location. Sam was our sales person and he was a delight to work with. We did not feel we were being pushed and he took his time showing us fea Aurora location. Sam was our sales person and he was a delight to work with. We did not feel we were being pushed and he took his time showing us features of the two very different models we were considering. Financing was a breeze and we are very satisfied. More








