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Gerald Hyundai

North Aurora, IL

4.6
1,668 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,668 Reviews of Gerald Hyundai

July 09, 2021

The staff is courteous and takes their time with each customer. I'm always kept informed and JB goes the distance to cover all services and to review upcoming maintenance to make sure my 2012 Hyundai Tu More

by samfab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JB
Jul 14, 2021 -

Gerald Hyundai responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicles. We look forward to seeing you again. Sincerely, Mike Chino General Manager Gerald Hyundai

July 06, 2021

Nderim was an excellent sales person. He was kind, not pushy and explained all of the technology on the car. He checked in to make sure I had all of my questions answered. More

by skramersanders
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nderim Shala
Jul 08, 2021 -

Gerald Hyundai responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gerald Hyundai. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Mike Chino General Manager Gerald Hyundai

July 02, 2021

Alex and Chris were very courteous and worked to get me the payment I liked on a new lease for a sonata. On a whole the sales and service departments are very courteous and pleasant to work with. I would r More

by 14reed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Alex Kapouranis, Alexis Carmona, Kevin Langton, Larry Persico, Chris Leventis
Jul 08, 2021 -

Gerald Hyundai responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Mike Chino General Manager Gerald Hyundai

June 28, 2021

My service representative, Justin Polzin, did an exceptional job in getting my service order processed and followed up with a call to me when my Sante Fe was ready for pick up. More

by rbooth3938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Polzin, Kevin Langton
Jul 01, 2021 -

Gerald Hyundai responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Chino General Manager Gerald Hyundai

June 22, 2021

Go see them. Ask for Nick he will work hard to make sure you get what you want. Mike the GM was also very nice and explained the process extremely well. More

by Tmdbrooks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fisnik Shala, Elson Dema
Jun 25, 2021 -

Gerald Hyundai responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Mike Chino General Manager Gerald Hyundai

June 19, 2021

Excellent friendly service as usual.They take the Excellent friendly service as usual. They take the “dealer experience” to a new level. Car was finished on time as estimated. Extremely happy with More

by Tucson Mike
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jaybee
Jun 23, 2021 -

Gerald Hyundai responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Mike Chino General Manager Gerald Hyundai

June 18, 2021

Pete was awesome and made the process painless. With just one visit to the dealership, he made sure car was available and ready to take home. More

by fdgelec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Mendoza
Jun 23, 2021 -

Gerald Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Chino General Manager Gerald Hyundai

June 17, 2021

My wife and I had a great experience buying a new Sonata. We got a great deal and had a wonderful salesman, Gino. We look forward to years of great service. More

by Malorny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gino Tzampazis
Jun 22, 2021 -

Gerald Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Chino General Manager Gerald Hyundai

June 16, 2021

Service people were very helpful and pleasant. Just to get this appointment changed took 3 phone calls with almost a month's notice. Hope you can get more technicians to better staff your service departm More

by nickcarter1104
Recommend Dealer
Yes
Employees Worked With
Kevin Langton
Jun 24, 2021 -

Gerald Hyundai responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Mike Chino General Manager Gerald Hyundai

June 15, 2021

We truly appreciated the efficiency, transparency and let’s get it done with a smile attitude. Definitely coming back to Gerald Group for future auto purchases. Thanks to Gil very much. More

by Pat Shetty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kapouranis, Gilbert Nathan, Larry Persico
Jun 21, 2021 -

Gerald Hyundai responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Chino General Manager Gerald Hyundai

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