Gerald Hyundai
North Aurora, IL
Filter Reviews by Keyword
By Type
1,661 Reviews of Gerald Hyundai
I came in to Gerald Hyundai to just look at Elantras and was introduced to Frank. He worked with me and I got a great car and a great deal. He was very enthusiastic, friendly and helpful. I have already rec was introduced to Frank. He worked with me and I got a great car and a great deal. He was very enthusiastic, friendly and helpful. I have already recommended him and the dealership to friends. It was a great experience. More
Mike and Andrew were just very helpful - Mike went out of his way to get me the color of the car that I preferred - having it driven in from Wisconsin. I had multiple visits before I committed to what I want his way to get me the color of the car that I preferred - having it driven in from Wisconsin. I had multiple visits before I committed to what I wanted and during each visit they both helped me More
Buying a car from Gerald was a pleasure. The staff was friendly, fun and helpful. There was no pressure selling and they allowed us to make up our own minds. I guess it also helps that they have good qual friendly, fun and helpful. There was no pressure selling and they allowed us to make up our own minds. I guess it also helps that they have good quality and reasonably priced cars. I will definitely recommend buying from them. More
Everyone at Gerald Hyundai in North Aurora is very friendly and gives personal customer service. Andrew was very knowledgeable about the Elantra and its comparable cars in other brands.The Elantra is friendly and gives personal customer service. Andrew was very knowledgeable about the Elantra and its comparable cars in other brands.The Elantra is selling so fast that they didn't have one for me to buy that day, but Andrew found the color/style that I wanted and called me in three days to tell me it was ready. I couldn't believe how quickly he was able to find the Elantra I wanted. He was very helpful during the whole process. He helped me set up the bluetooth and went over the functions in the car. I appreciated the first-name conversational type person he is; you get the feeling you can trust him because he takes the time to get to know you. He's patient, funny, and sweet - the kind of guy that you take out for a beer after he sells you your dream car. I also worked with Ed, the finance guy, and he was so accommodating to my specific financial needs. My parents are return customers to Gerald Auto Group and Ed worked out a better deal for me. Gerald's Lifetime Warranty is such a great deal - it's free! - it's one of the reasons I chose to shop for a car there. With Gerald's warranty on top of the best warranty in America - Hyundai's - you can rest assured you won't be paying out-of-pocket for expensive repairs. I went to Gerald Hyundai to find a new, reliable, safe, and fuel-efficient car and Andrew helped me find that in an Elantra. Outstanding customer service! I'm telling everyone I know to go to Gerald. This is what car-buying should be like. More
We've purchasd many cars in our life, but have never had a salesperson as knowledgeable and friendly as Michael Hall. There were no questions that he couldn't answer. He even set up my hands-free (which wou a salesperson as knowledgeable and friendly as Michael Hall. There were no questions that he couldn't answer. He even set up my hands-free (which would have taken me hours). He told us that if we had any other questions or ever needed help with any of our cars festures to just drop by. Normally after you buy a car, you never hear from them again unless they're trying to sell you something, not so with Gerald Hyundai. Michael called and even sent a thank you note. Hyundai Corp. also sent a thank you. The service dept. has also been very helpful and quick. They even wash my car after it's been serviced. They are A-1 and I would definitely recommend them to anyone interested in buying a car. More
Everyone was so nice and all my questions were answered. I couldnt have asked for better service! Andrew helped my find a car i liked with everything i needed. Not to mention, i got my new car for the price I couldnt have asked for better service! Andrew helped my find a car i liked with everything i needed. Not to mention, i got my new car for the price i was looking to pay. They all helped me out alot and im glad i went to the hyundai dealer instead of the KIA dealer. More
Doug and Tony at Gerald Hyundai helped to make a difficult decision much easier. I was thoroughly impressed with their knowledge, patience, honesty and commitment to helping me find what I wanted. difficult decision much easier. I was thoroughly impressed with their knowledge, patience, honesty and commitment to helping me find what I wanted. It has been six months since the purchase and I couldn't be happier especially with the warranty that can only be found at Gerald, I looked! They offer a lifetime warranty on the drive train and the repairs can be done anywhere. This is a great incentive to purchase from them since we plan to keep this vehicle for a long time. After visiting numerous dealerships and finding Gerald, I can say that they were the best in every way from making us feel comfortable asking questions and taking the time to get what we wanted. There are so many dealerships out there but I know when I need another one I will go directly back without hesitation. More
OVerall great experience. We just went to look at the Santa Fe, but felt we had found the vehicle we wanted at the price we were willing to pay and decided to look no further. You can't beat the Santa F Santa Fe, but felt we had found the vehicle we wanted at the price we were willing to pay and decided to look no further. You can't beat the Santa Fe for price, gas mileage for an AWD, and the warranty blows the competition out of the water. The salesperson, Michael, was very comforatble to work with and we felt no pressure. I have had bad dealer experiences in the past and I was perfectly content to walk away if I felt any shady sales tactics or pressure. That wasn't the case. I am very happy with the car and a return visit to complete the vehicle protection package was seamless and convenient. I can honestly recommend this vehicle and dealer. More
I am one of those people that likes a recommendation before trying a place! Does this sound familiar to you? Are you one of those people also? Gerald Hyundai was highly recommended to me by a family before trying a place! Does this sound familiar to you? Are you one of those people also? Gerald Hyundai was highly recommended to me by a family member. On April 30th, I bought my first BRAND new car! I got a 2011 Limited Hyundai Elantra! I wasn't sure if I could even afford it with money being so tight. Frank Laurenzana and Ed Sparti made it all happen for me. They really worked hard to get me to a place where I felt comfortable with my monthly payment. So if you are one of those people that needs a recommendation HERE IT IS....GO TO GERALD HYUNDAI!! More
Our experience was great, I truly enjoyed meeting our salesman. I will definately be back when we are ready to purchase a used vehicle for my son. We absolutely love our new vehicle! When we walked into salesman. I will definately be back when we are ready to purchase a used vehicle for my son. We absolutely love our new vehicle! When we walked into your dealership we had just come from looking at the Chrysler 200. We liked the Chrysler, but loved the Sonata even more! The salesman was definately a big deciding factor as to why we chose to purchase this vehicle. The salesman at Chrysler never called us the following day as he had promised he would. More