
Gerald Hyundai
North Aurora, IL
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1,665 Reviews of Gerald Hyundai
Can’t even get a return phone call I couldn’t even get a return phone call after leaving 2 messages about getting my brakes fixed. I bought my car there and this is the 3rd time in 2000 I couldn’t even get a return phone call after leaving 2 messages about getting my brakes fixed. I bought my car there and this is the 3rd time in 20000 miles that I have had brake issues. I at least deserve the courtesy of a return phone call More
Excellent Customer Service Everything was great! Karim, Dan, and Dany were all very friendly, professional, and helpful. Karim was able to find exactly what I wanted and explain Everything was great! Karim, Dan, and Dany were all very friendly, professional, and helpful. Karim was able to find exactly what I wanted and explained all of the details about the Elantra to me. He discussed vehicle pricing with me straightforward and he answered all of the questions I had without a problem. When Karim helping out other customers, his manager Dan explained a few more papers to me that I had to sign. Dany was very patient and ran a lot of numbers for me so I could decide which plan was best for me. Overall, everyone was very helpful and that greatly influenced my decision to get my first Hyundai! More
Sales person The person that sold me my car was very detail oriented, friendly, highly recommend I felt I was talking with a friend I've known for years. Also the The person that sold me my car was very detail oriented, friendly, highly recommend I felt I was talking with a friend I've known for years. Also the manager was great. All around fast and easy. More
Great Service I received excellent service from both the Sales Consultant Karim and the Finance Manager Tamer. I did my homework and knew what I wanted, and they r I received excellent service from both the Sales Consultant Karim and the Finance Manager Tamer. I did my homework and knew what I wanted, and they respected that. They did not pressure me to buy, but explained the facts. I have been to other dealerships, and they put a lot of pressure on the customer. I would recommend Gerald Hyundai, and ask do ask for Karim. Also, Hyundai have much better warranty and protections than any other car manufacturer. Happy customer. More
Honest and trustworthy I recently had the pleasure of purchasing a vehicle from Karim Helmy at Gerald Hyundai in North Aurora. I found Karim to be honest, compassionate and I recently had the pleasure of purchasing a vehicle from Karim Helmy at Gerald Hyundai in North Aurora. I found Karim to be honest, compassionate and trustworthy. He worked with me to find the type of vehicle I wanted within my budget constraints. Typically I feel purchasing a car to be a painstaking experience, but Karim made it pleasant. He is a rarity among car salesmen that I have worked with in the past. I will be recommending Karim to friends and relatives. Karim is truly a top notch professional. More
Great Sales Experience. Gerald family runs a great dealer I visited the Gerald North Aurora Hyundai to test drive a new car. They were very friendly, informative and helpful. I highly recommend this dealers I visited the Gerald North Aurora Hyundai to test drive a new car. They were very friendly, informative and helpful. I highly recommend this dealership! More
Great experience Brian York and Mike Chino listened and worked with us. Both are very knowledgeable and helped us find what we were looking for when we experienced d Brian York and Mike Chino listened and worked with us. Both are very knowledgeable and helped us find what we were looking for when we experienced difficulties. They listened, suggested and solved our questions which provided a car that met our needs. Recommend visiting with them for your next automobile purchase. l More
Top notch salesman Karim helped us find the perfect vehicle for our family, no haggling just 1st class customer service! We highly recommend him for all purchases. Don’t Karim helped us find the perfect vehicle for our family, no haggling just 1st class customer service! We highly recommend him for all purchases. Don’t shop elsewhere! More
Experienced and Confident I contact the dealership by phone and was matched up to Karim. He was an awesome listener. Instantly felt he was honest and trustworthy. In short or I contact the dealership by phone and was matched up to Karim. He was an awesome listener. Instantly felt he was honest and trustworthy. In short order he put me in the best auto I could afford with the best package. Karim and his team were very patient, never "judgy" about my challenging credit. We had a very good experience. Thank you Diane Gentry. OSWEGO Il More
Great service Karim Helmy helped me immensely with the purchase of my new car. He was patient and very informative. I would recommend him and this dealership to fri Karim Helmy helped me immensely with the purchase of my new car. He was patient and very informative. I would recommend him and this dealership to friends and family. More