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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

July 02, 2018

Can’t even get a return phone call I couldn’t even get a return phone call after leaving 2 messages about getting my brakes fixed. I bought my car there and this is the 3rd time in 2000 More

by Unhappy FORMER customer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nick Smiley, Kevin Langton
May 24, 2018

Excellent Customer Service Everything was great! Karim, Dan, and Dany were all very friendly, professional, and helpful. Karim was able to find exactly what I wanted and explain More

by Alyssa81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Dan Racine, Karim Helmy
May 24, 2018 -

Gerald Hyundai responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 07, 2018

Sales person The person that sold me my car was very detail oriented, friendly, highly recommend I felt I was talking with a friend I've known for years. Also the More

by Bllamas1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Alex Kapouranis, John Khochaba
May 08, 2018 -

Gerald Hyundai responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

May 07, 2018

Great Service I received excellent service from both the Sales Consultant Karim and the Finance Manager Tamer. I did my homework and knew what I wanted, and they r More

by ujr108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Carmona, Karim Helmy, Tamer Shams
May 08, 2018 -

Gerald Hyundai responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

April 21, 2018

Honest and trustworthy I recently had the pleasure of purchasing a vehicle from Karim Helmy at Gerald Hyundai in North Aurora. I found Karim to be honest, compassionate and More

by TRACYAJOY59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karim Helmy
Apr 22, 2018 -

Gerald Hyundai responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. 'Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

April 17, 2018

Great Sales Experience. Gerald family runs a great dealer I visited the Gerald North Aurora Hyundai to test drive a new car. They were very friendly, informative and helpful. I highly recommend this dealers More

by Ryan C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Comiskey
Apr 18, 2018 -

Gerald Hyundai responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

March 14, 2018

Great experience Brian York and Mike Chino listened and worked with us. Both are very knowledgeable and helped us find what we were looking for when we experienced d More

by HarpMan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Brian York
Mar 15, 2018 -

Gerald Hyundai responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

February 28, 2018

Top notch salesman Karim helped us find the perfect vehicle for our family, no haggling just 1st class customer service! We highly recommend him for all purchases. Don’t More

by mnsn1206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karim Helmy
Mar 29, 2018 -

Gerald Hyundai responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

February 10, 2018

Experienced and Confident I contact the dealership by phone and was matched up to Karim. He was an awesome listener. Instantly felt he was honest and trustworthy. In short or More

by SPRING123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karim Helmy
Feb 18, 2018 -

Gerald Hyundai responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

February 01, 2018

Great service Karim Helmy helped me immensely with the purchase of my new car. He was patient and very informative. I would recommend him and this dealership to fri More

by Chshdg232
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karim Helmy
Feb 18, 2018 -

Gerald Hyundai responded

Thank you for taking the time to write us a great review. I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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