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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

December 05, 2017

Great job Gerald Hyundai Definitely would recommend Gerald Hyundai. Great job Brian York! Staff was great to work with and very knowledgeable, courteous and prompt. Look forw More

by lynnard155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Brian York
Dec 07, 2017 -

Gerald Hyundai responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 03, 2017

Great Very great bought two cars there great costume service very friendly and nice people and great price for car got a great deal!!will return in the futu More

by janeroman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Alex Kapouranis, Daniel Comiskey, Nderim Shala
Dec 03, 2017 -

Gerald Hyundai responded

We’re delighted to hear of your positive experience at our dealership. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 02, 2017

None I don't write reviews and am not inclined to write one at this time. Our experience was adequate and have answered all of your applicable questions. More

by gaharrah
Recommend Dealer
Yes
Employees Worked With
Nderim Shala
Dec 03, 2017 -

Gerald Hyundai responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed by our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Take care! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 01, 2017

2018 Elantra SEL My only issue was that the finance application. Stated I wanted a rate equal/lower than 2.99 that USAA was offering. Signed Retail Installment Contra More

by dave569obrien
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana, Pete Mendoza
Dec 03, 2017 -

Gerald Hyundai responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 01, 2017

Satisfied I was satisfied with the dealership, especially the salesman. I went in looking to purchase a used vehicle. But they were able to get me a new one More

by dasox1096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, John Khochaba
Dec 03, 2017 -

Gerald Hyundai responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 01, 2017

My Tucson Hello! Brenden was very professional with me, he helped me unload my car i traded in for my Tucson, and he was great with my kid! More

by gem0425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Hurd
Dec 03, 2017 -

Gerald Hyundai responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 30, 2017

Excellent I had an excellent experience with this dealership.. I am definitely coming back and doing business with this dealership. I was treated fairly and ver More

by quezada_rafael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Daniel Comiskey
Nov 30, 2017 -

Gerald Hyundai responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Gerald Hyundai! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 30, 2017

Great experience Great price and service. Nick was top notch. Good selection. Great warranty. Worth the hour drive and will surely be back for any future purchases. More

by bertbj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fisnik Shala
Nov 30, 2017 -

Gerald Hyundai responded

Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 29, 2017

Eddie was amazing Eddie was perfect. He listened to what I wanted in a car and helped me make a decision best for me when I was on the fence about a couple of things. I More

by angelicaepayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Mangan, Michael Chino
Nov 29, 2017 -

Gerald Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 28, 2017

Review Great customer service, Alex C. who helped me with my purchase went above and beyond. He showed me everything I needed to know about my tuscon. I will More

by alyssa_allegretti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Alexis Carmona
Nov 29, 2017 -

Gerald Hyundai responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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