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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

November 17, 2017

Easy and enjoyable car buying experience! Pete was an excellent salesperson to work with. He made the car buying process easy and enjoyable. He was extremely knowledgeable on the vehicle I was More

by tayyev425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana, Pete Mendoza
Nov 20, 2017 -

Gerald Hyundai responded

Thanks for taking the time to leave us this awesome review! We take guest feedback seriously and are proud to see that you drove away happy in your new vehicle. I will share your compliments with Pete and the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 16, 2017

Best Dealership Around This is my third Hyundai through Gerald and I refuse to work with anyone else. The staff is always respectful, accommodating and friendly. I would rec More

by abbybischoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana, Daniel Comiskey
Nov 16, 2017 -

Gerald Hyundai responded

Abby, it was a pleasure to read about your third car-buying experience at Gerald Hyundai!  Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team has always provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 16, 2017

Gerald Hyundai purchase Best experience ever. The entire staff I worked with was extremely professional and took the time to place me in the proper car. I left feeling I re More

by eek6913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Van xxxx, Michael Chino, Justin Polzin
Nov 16, 2017 -

Gerald Hyundai responded

We are happy to hear you are enjoying your new vehicle. Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 16, 2017

Good customer service Eric was very friendly and very helpful. I would go back to him again. Had some problems with some paperwork and it took a little more time, but over More

by scottfire2219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lopez, Frank Laurenzana, Nick Smiley
Nov 16, 2017 -

Gerald Hyundai responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 15, 2017

Excellent Dealership Gerald Hyundai is the best place to purchase a vehicle. Brian York was so patient and kind and answered all my questions and addressed my needs to bei More

by pj4jimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Frank Laurenzana, Brian York
Nov 16, 2017 -

Gerald Hyundai responded

Congratulations on your new vehicle, and thank you so much for taking the time to share your feedback with us!  We work hard to make sure our guests have a remarkable experience.  We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 15, 2017

Pete We love Gerald Hyundai. We bought a Donate here 5 years ago and chose to lease two new vehicles from Gerald this time. Pete Mendoza answered all my More

by awitte100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana, Pete Mendoza
Nov 16, 2017 -

Gerald Hyundai responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 14, 2017

title My sales rep Eric Lopez was very helpful and profesional. His manager was also very nice to work with. I am adding words to be done with this review y More

by areichert45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
eric lopez
Nov 14, 2017 -

Gerald Hyundai responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 14, 2017

New Car Purchase Overall this was an excellent experience. I have purchased other vehicles from this dealship. I would not have gone back to Gerald Hyundai if I had More

by mikeconneely7
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Fisnik Shala
Nov 14, 2017 -

Gerald Hyundai responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 11, 2017

Gerald Hyundai Survey I had a great experience at Gerald Hyundai. The employees were very helpful and willing to help me in all of my purchase needs. I would recommend this More

by jeremymrugacz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana, Nick Smiley, Genci Isa
Nov 13, 2017 -

Gerald Hyundai responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 11, 2017

Great experience dealing with Gerald Hyundai This is my second purchase with Gerald Hyundai in 4 years. So happy with the car and my experience that wgen my lease was up i bought the same car in More

by psilver900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Tech, Abraham Arellan, Michael Chino, Nick Smiley, Brian York
Nov 13, 2017 -

Gerald Hyundai responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication.  We appreciate the time it took for you to give us this feedback.  At Gerald Hyundai, we value our customers and we look forward to seeing you down the road. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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