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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

October 27, 2017

Purchase of G90 All in all, it was a smooth experience dealing with Gerald Hyundai and wish them well getting the new Genesis dealership up and running in the near fu More

by judyswanson48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Genci Isa
Nov 01, 2017 -

Gerald Hyundai responded

We're excited to hear that Mike and Genci took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

October 27, 2017

Great expericence I don't enjoy car buying. It has always been my experience that everyone at the dealership is hounding you to buy a car the moment you walk in. It's a More

by bedoya.victoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Fisnik Shala
Nov 01, 2017 -

Gerald Hyundai responded

We’re delighted to hear of your positive experience at our dealership. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

October 27, 2017

No problems There was a lot of info to go through, and I had trouble understanding the final price of the car, and the financing. It was explained to me many time More

by pulfer2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan. Can't remember his last name.
Nov 01, 2017 -

Gerald Hyundai responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

October 26, 2017

Was misinformed about a particular feature Was misinformed about remote start being included in vehicle, that is my only real complaint. It wouldn't be a huge deal if it didn't cost so much to More

by bgrandon16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Laurenzana, Eddie Mangan
Nov 01, 2017 -

Gerald Hyundai responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

October 26, 2017

Great experience! All the way through we were pleased with the process! We will return to this dealership for our next lease in the future because we had a great exper More

by clcaliendo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Alex Kapouranis, Nderim Shala
Nov 01, 2017 -

Gerald Hyundai responded

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

October 25, 2017

Ryan Huser Great service, I was impressed with the Professional experience and really enjoyed the staff. I would recommend this dealership to anyone in the area More

by ryandhuser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Genci Isa
Nov 01, 2017 -

Gerald Hyundai responded

At Gerald Hyundai, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

October 24, 2017

I hate writing reviews and I’m not a fan of dealerships but I do like this one a lot. Walked off with the car that I wanted for the price that fit my needs. The sales team was v More

by jostachel42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lopez, Michael Chino, Frank Laurenzana
Oct 24, 2017 -

Gerald Hyundai responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

October 21, 2017

Gerald Hyundai Customer service was outstanding. Employees showed they cared about getting me the best deal for what I wanted and truly showed they wanted the best f More

by jbolvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Smiley, John Khochaba
Oct 23, 2017 -

Gerald Hyundai responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

October 21, 2017

good stuff Eddie helped me find the exact car i was looking for. stoked we found a black on black Elantra. Im really happy with it. Couldn't ask for more, thanks More

by mmatzuka6014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Mangan
Oct 23, 2017 -

Gerald Hyundai responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service, from Eddie and the rest of the team. Thank you for choosing us for your automotive sales and service needs and we look forward to working with you again in the future. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

October 19, 2017

Excellent all around experience Everything was fantastic, purchasing a vehicle is not my favorite thing to do, but the staff at Gerald Hyundai especially Fisnik Shala and Besnik Smil More

by jerdrz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug, Nick Smiley, Sara Silva, Fisnik Shala
Oct 23, 2017 -

Gerald Hyundai responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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