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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

August 19, 2017

Great Service on a Rainy Friday Night The staff at Gerald Hyundai was extremely patient when we came in on a Friday night. They explained all of the features, took us on a lengthy test dri More

by dcbesbekos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Justin Polzin
Aug 20, 2017 -

Gerald Hyundai responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for including fantastic customer service from the Gerald Hyundai team. Thank you for choosing us for your automotive sales and service needs and we look forward to working with you again in the future. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 19, 2017

Great People. Great Service. I had a great time working with the staff at Gerald Hyundai. Everyone who I interfaced with was extremely helpful in my decision to purchase a new car More

by danottolin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Khochaba, Dany Khochaba, John Khochaba
Aug 20, 2017 -

Gerald Hyundai responded

We love hearing about customers who have a great experience at Gerald Hyundai and we are glad you are one of them!  We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 18, 2017

great deal I feel I got a great deal at Gearld. I enjoyed working with Brenden, Mike and Danny. I will return to Gerald Hyundai for my next vehicle purchase an More

by wkallay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Dany Khochaba, Brenden Hurd
Aug 20, 2017 -

Gerald Hyundai responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Gerald Hyundai! I'm glad our team was able to give you the experience you deserve! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 18, 2017

Happy with my first hyundai at gerald Really well recieved and also got a good deal. Eric lopez spent time showing how to operate various components on the vehicle. Delivery of the car was More

by akhilesh.vvs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
eric lopez, Frank Laurenzana, Alex Kapouranis
Aug 20, 2017 -

Gerald Hyundai responded

Eric is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 18, 2017

Experience at Gerald Hyundai I was very happy to meet with very good sale "s stuff very friendly and very knowledgeable .I like the car very much ,I'll buy another one pretty soon More

by maxibon_mi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lopez
Aug 20, 2017 -

Gerald Hyundai responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 17, 2017

Worth the trip Living two hours away and not being able to see the vehicle in person before making the trip, they lived up to their online quote and delivered everyt More

by nrg919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Pete Mendoza
Aug 17, 2017 -

Gerald Hyundai responded

Thank you for the positive review! We would also like to thank you for trusting us with your automotive needs! Drive safely and always feel free to reach out with any service questions. Best, Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 16, 2017

Elantra Lease Everything was handled very professionally. This is my second lease from Gerald and the team there recognized me right away. I was given the same deal More

by cfischer1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Nathan
Aug 16, 2017 -

Gerald Hyundai responded

Thank you for the positive feedback! We love to hear of our guest's satisfaction with the team! Your continued business is much appreciated as well! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 15, 2017

Hidden fees See comments as to why I would not recommend or come back. I thought the days of ripping off the customer was over. Apparently not! More

by mkilberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Chino, Frank Laurenzana, Brenden Hurd
Aug 21, 2017 -

Gerald Hyundai responded

I am very sorry to hear about your recent experience with our sales department. If you would be open to contact me at your earliest convenience, I would greatly appreciate the opportunity to further discuss your situation. I look forward to speaking with you and regaining your trust in our business. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 13, 2017

Car purchase Treated fairly and got a good deal. Salesman spent time showing how to operate various components on the vehicle. Delivery of the car was done on time More

by drehmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Racine (sales manager), Genci Isa
Aug 13, 2017 -

Gerald Hyundai responded

We love hearing about customers that have a terrific experience at Gerald Hyundai. We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

August 12, 2017

2017 Hyundai Tucson Overall experience was great. They helped me find a suitable vehicle right after bankruptcy so that I can start to rebuild my credit. I will definitel More

by donna.spielman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lopez, Michael Chino, Frank Laurenzana
Aug 13, 2017 -

Gerald Hyundai responded

Thanks for the wonderful review, Donna! We're glad we could help you out in your time of need. We appreciate the kinds words. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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