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Gerald Hyundai

North Aurora, IL

4.6
1,668 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,668 Reviews of Gerald Hyundai

February 05, 2022

No matter how many people are waiting to check in their vehicle at the service desk, Jaybee treats everyone with individual attention and doesn't try to hurry you up to get to the next person. Always frien More

by PBax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug
Feb 09, 2022 -

Gerald Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Chino General Manager Gerald Hyundai

February 02, 2022

Jaybee is always very helpful and explains everything clearly. He makes sure I understand exactly what the issues are and what my options are. More

by Margaret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug
Feb 07, 2022 -

Gerald Hyundai responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

February 02, 2022

We were in for first service. JayBee was awesome! Great communication, explained everything, very efficient and just a great guy to work with. Thank you JayBee and I look forward to being able to secure a More

by rcloess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JayBee in service, Dany Khochaba, Frank Laurenzana
Feb 07, 2022 -

Gerald Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Chino General Manager Gerald Hyundai

February 02, 2022

Service at Gerald Hyundai was excellent, friendly and helpful and professional. Got me the car I wanted in a just a day. Sales: Brandon Gomez was very knowledgeable with all the autos features and kn More

by nzikmund
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Brandon Gomez
Feb 07, 2022 -

Gerald Hyundai responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Mike Chino General Manager Gerald Hyundai

February 01, 2022

Was in for 15000 mile maintenance. Joe checked me in and showed me to the waiting area. Good so far. Music in waiting area was annoying and NOT to my liking. Didn't hear anything further until someone(mech More

by sfloren
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 01, 2022 -

sfloren responded

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January 29, 2022

The service at Gerald is exceptional! Ask for JayBee in the service department! He does an excellent job of updating you on vehicle needs and timing to maintenance your vehicle. Always friendly! More

by hunt-joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JayBee
Feb 02, 2022 -

Gerald Hyundai responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Chino General Manager Gerald Hyundai

January 22, 2022

Everyone was very helpful and friendly. They found a way to get me the car I wanted! More

by UicSam9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chino, Nderim Shala
Jan 26, 2022 -

Gerald Hyundai responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Chino General Manager Gerald Hyundai

January 18, 2022

Great Dealership! Joe in service is outstanding to work with! He is courteous and professional. Amazing Service department. More

by ruthsevers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Arevalo
Jan 21, 2022 -

Gerald Hyundai responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Chino General Manager Gerald Hyundai

January 14, 2022

Excellent and prompt service. Tech advisor provided all details of the service and was very friendly and informative More

by Zeftonn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaybee Bantug
Jan 20, 2022 -

Gerald Hyundai responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Mike Chino General Manager Gerald Hyundai

January 12, 2022

The salesman cover all our questions. Brandon took his time . Asking questions to determine what would meet our needs and wasn't pushy. More

by Jamrog2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin in finance dept, Alex Kapouranis, Brandon Gomez
Jan 18, 2022 -

Gerald Hyundai responded

Thank you for the excellent review! It is great to know that our team here at Gerald Hyundai was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Mike Chino General Manager Gerald Hyundai

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