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Gerald Hyundai

North Aurora, IL

4.0
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

December 27, 2016

My Experience. My experience was good. The salesperson took good care of us and answered all our questions, I was able to test drive several cars so I was able to More

by motts51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian York
Dec 28, 2016 -

Gerald Hyundai responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad our staff achieved that. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and we're happy to hear that you are loving your new car! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 27, 2016

my hyundai I had a good experience, if possible I will come back again! only because you guys treated me so well and you have a great product. you always treat More

by drjeeper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike chino, Frank Laurenzana
Dec 28, 2016 -

Gerald Hyundai responded

Thank you for this excellent review. Our team here at Gerald Hyundai are like family and we're are glad to hear that shows in how we do business. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 27, 2016

Appreciation I really appreciate the great customer service and Hyundai allowing me to purchase a vehicle from you guys especially a new one Laquan made the proces More

by ambitzel2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaQuan Brown
Dec 28, 2016 -

Gerald Hyundai responded

Congratulations on your purchase! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with LaQuan and the rest of the staff were so positive. It was truly a pleasure working with you. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 27, 2016

Gerald Hyundai Very well organized dealership. Customer comes first. listens to what you need in your new vehicle. Answers questions you may have. Gives great tour o More

by bwantroba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Nathan, Mike Veto
Dec 28, 2016 -

Gerald Hyundai responded

Hi and thank you so much for sharing your 5-star feedback with us! Congratulations on your vehicle! We're glad your purchase went so well and we look forward to being able to assist you again in the future. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 27, 2016

A Pleasant Experience We arrived on a cold day in December at the Gerald Hyundai dealership with the intention on looking but not buying a car that day, We looked around ou More

by bavae42
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kapouranis, Eddie Mangan, Patrick McDermott
Dec 28, 2016 -

Gerald Hyundai responded

Thank you for this great review and congratulations on your new car. Eddie is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 27, 2016

My Experience with Gerald Hyundai Mike Chino and Frank Laurenzana were very good, they both are quite knowledgeable and worked hard to help my wife and I get into the 2017 Elantra. I c More

by markam71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Chino, Dany Khochaba, Frank Laurenzana
Dec 28, 2016 -

Gerald Hyundai responded

Thank you and congratulations on your 2017 Sonata! I am happy to hear that Mike and Frank were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 27, 2016

Wonderful Experience at Gerald Hyundai!!!! Mike Chino and Frank Laurenzana were very good, they both are quite knowledgeable and worked hard to help my husband and I get into the 2017 Sonata. I More

by markam71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Chino, Dany Khochaba, Frank Laurenzana
Dec 28, 2016 -

Gerald Hyundai responded

Thank you and congratulations on your 2017 Sonata! I am happy to hear that Mike and Frank were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 27, 2016

Best deal ever I walked in with a bad situation. Dan took me through some options, listened to my concerns and needs- way more info than he needed! He knocked it o More

by fat_tonys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Comiskey
Dec 28, 2016 -

Gerald Hyundai responded

Thank you for taking the time to write about your experience with us, Tony! At Gerald Hyundai, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Dan was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 24, 2016

Buying a car Walked into the dealership to look at cars and was asked some information as to what I was looking for in a car. At the end of the transaction i got e More

by bluelight1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kapouranis, Mike Veto, Eddie Mangan
Dec 26, 2016 -

Gerald Hyundai responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your car purchase experience a positive one. We look forward to working with you or anyone you might send our way in the future. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

December 23, 2016

Great Customer Service Gilbert Nathan was friendly and knowledgeable. Plenty of inventory to choose from... I would suggest to anyone to check out Gerald Hyundai for your ne More

by jameshockey1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Nathan
Dec 26, 2016 -

Gerald Hyundai responded

Thank you so much for your feedback, James. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Gilbert. Please let us know if we can ever help you in the future. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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