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Gerald Hyundai

North Aurora, IL

4.1
1,665 Reviews

209 Hansen Blvd.

North Aurora, IL

60542

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1,665 Reviews of Gerald Hyundai

November 12, 2016

First experience Excellent experience, I bought 2 cars in one week and both experiences were excellent. My daughter loves her car and I love my Genesis G-80 with the More

by accrance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Smiley, Genci Isa, Dan Mason, LaQuan Brown, Daniel Comiskey
Nov 17, 2016 -

Gerald Hyundai responded

Thank you for providing us with feedback regarding your recent visit. Our team works hard to keep our customers coming back to Gerald Hyundai and its great to hear of your continued business. Congratulations on your recent purchase and we look forward to seeing you again in the future! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 11, 2016

Great ! Everyone was very helpful and friendly. I felt like i was in good hands ! I would reccomend your dealership to anyone. I look forward to coming in aga More

by angiexo327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Hurd
Nov 17, 2016 -

Gerald Hyundai responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received helpful, friendly and professional service from our team is always encouraging and reassures us of our commitment to our customers. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 10, 2016

2017 tuscon I was very happy with the overall experience. I will be definitely recommending this dealership to my friends and family. I was very happy with the de More

by bplewa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian York
Nov 10, 2016 -

Gerald Hyundai responded

Thank you for the review! We are glad that our staff could find you a great deal on a new 2017 Tuscon! Let us know if you have any more questions or concerns. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 10, 2016

Blue Chip Experience This is my 2nd vehicle lease from Gerald Hyundai. The people at Gerald know me by name and treat me like family. Mike Chino, Frank Laurenzano and Alex More

by kkedzior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Chino, Frank Laurenzana, Alex Kapouranis
Nov 10, 2016 -

Gerald Hyundai responded

Thank you for leaving us this great review. Congratulations on your new Genesis G80! We are very happy to hear that we could provide you with a second car leasing experience that was just as good or better as the first! We will share your comments with Mike, Frank and Alex and we look forward to working with you again down the road. Take care! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 10, 2016

Honored the E-Price The dealer ship honored my E-Price that I received thru my employee discount that that was offered to me. I just wish the completion of the sale would More

by jmoraska1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Hurd
Nov 10, 2016 -

Gerald Hyundai responded

.Thank you for taking the time to provide this feedback. Congratulations on your purchase! Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 10, 2016

Great Experience at Hyundai Loved my experience at Gerald Hyundai! Very welcoming staff there. We were greeted and assisted right away. Our salesman Justin was simply the best. D More

by amwood2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
finance guy and sales managers, Justin Polzin
Nov 10, 2016 -

Gerald Hyundai responded

Thank you for taking the time to write us a great review. Congratulations on your new Santa Fe Sport! I am thrilled to hear that you had such a great leasing experience with us. I will definitely share your comments with Justin and the team and please let us know if we can help you with anything else automotive-related. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 09, 2016

Santa Fe Sport Sales team did a good job. After agreeing to purchase the car, the paperwork with finance took too long. Most of the time was spent up selling warrant More

by wparry57
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chino, Tony Scaglione
Nov 29, 2016 -

Gerald Hyundai responded

Thanks for your wonderful review and congratulations on your purchase! I'm sorry to hear that your recent visit wasn’t as timely as you would hoped. We always appreciate your feedback. It was a pleasure to do business with you and we hope to see you again in the future! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 05, 2016

Now a Hyundai family Now my entire family drives a Hyundai that we bought from Gerald Hyundai and we are all very happy with them and the service we got. More

by vann.erik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Veto
Nov 11, 2016 -

Gerald Hyundai responded

Erik, thank you for recognizing your experience at Gerald Hyundai. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 05, 2016

Highly Recommended This is my 2nd vehicle purchase from Gerald and particularly Alex and definitely won't be my last. I have recommended Gerald Hyundai to everyone who More

by lori.balducci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dany Khochaba, Alex Kapouranis
Nov 11, 2016 -

Gerald Hyundai responded

Thank you for providing us with feedback regarding your recent visit, Lori. Congratulations on your recent purchase! Our team works hard to keep our customers coming back to Gerald Hyundai and its great to hear of your continued business. I will be sure to share your feedback with Alex and we look forward to seeing you soon! Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

November 04, 2016

Purchasing Elantra at Gerald Dan was able to find a car for me after I changed my mind on the color. As the car I purchased had more equipment, he negotiated fairly with me on an More

by rmakula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Comiskey
Nov 11, 2016 -

Gerald Hyundai responded

Congratulations on your new Elantra! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Dan was so positive. We hope you enjoy your new car for a long time to come. It was truly a pleasure working with you. Sincerely, Nick Smiley - General Manager, nsmiley@geraldauto.com

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