Gerald Jones Ford

Great service department !! They are the best !! Have tried the other local dealership for service because much closer to my house, but will never go back. Gerald Jones is far su They are the best !! Have tried the other local dealership for service because much closer to my house, but will never go back. Gerald Jones is far superior !! More

Very good experience buying a new vehicle. From the saleswoman to the shop! The best experience I have had in many years buying a car. No pressure just enough follow up to get me in the vehicle I want saleswoman to the shop! The best experience I have had in many years buying a car. No pressure just enough follow up to get me in the vehicle I wanted at a fair price. Stewart Wiggins More

Awesome Service Dept., Fast and friendly!! The young lady that assist me at the dealership service counter was very professional and friendly. Mr. Mike Brown calls me the following day to ensur The young lady that assist me at the dealership service counter was very professional and friendly. Mr. Mike Brown calls me the following day to ensure that he and his staff met my expectations. Job Well Done!! More

My service advisor, Jeffrey, listened to my concerns and explained everything. He gave a good estimate of how long it would take so i could make the the decision to leave my car. As always I had a great exp explained everything. He gave a good estimate of how long it would take so i could make the the decision to leave my car. As always I had a great experience with Gerald Jones Ford. More

Awesome service dept., Fast and friendly service, very professional, Ben in service was a delight, thank you for your assistance, thank you Ford, for your rewards for the essential workers during this unf professional, Ben in service was a delight, thank you for your assistance, thank you Ford, for your rewards for the essential workers during this unforseen time. Greatly appreciated!! More

That I received a Full printout of my diagnostic with information about recommendations. It really helped me to choose what I could afford to have done. information about recommendations. It really helped me to choose what I could afford to have done. More

As soon as we walked in the dealership, we received great customer service. We experienced a helpful salesperson, (Bernard Pinckney). Everyone we dealt with was very nice—Kirk Doolittle, and Mr. Beall. Every customer service. We experienced a helpful salesperson, (Bernard Pinckney). Everyone we dealt with was very nice—Kirk Doolittle, and Mr. Beall. Everything was professional. Dealership was clean and sanitary. Outstanding dealership! More

I liked that my problem was fixed with my vehicle. I was treated professionally by my service representative and the waiting areas were presentable for clients. I appreciated that social distancing rules we treated professionally by my service representative and the waiting areas were presentable for clients. I appreciated that social distancing rules were adhered to and signs displayed for clients. More

FORD F-150 Maintenance with Precision and Promptness COVID-19 did not stop them from staying in the realm of professional, informative, and courteous. They kept us abreast of the issue and paid attention COVID-19 did not stop them from staying in the realm of professional, informative, and courteous. They kept us abreast of the issue and paid attention to our needs to get our vehicle back quickly, which they did. Repair was completed and I am confident that I will seek them out again for another vehicle and repairs. Way to go Gerald Jones. More

Great experience purchasing my new Raptor During the Strange times of Covid, they made me feel comfortable and safe, all while giving me the best deal I could find on a new Raptor and the high During the Strange times of Covid, they made me feel comfortable and safe, all while giving me the best deal I could find on a new Raptor and the highest trade in for my GMC. Great experience overall. More