Gerald Jones Ford

Servicing and Check engine light came on. I feel like I'm treated like family, everytime I bring my car in for servicing. Our Service Rep Jennifer always makes sure that I'm well taken care o I feel like I'm treated like family, everytime I bring my car in for servicing. Our Service Rep Jennifer always makes sure that I'm well taken care of, things are done in a timely manner, and I'm kept updated about my vehicles status. More

Oil Change My visit was awesome. Everything I asked for was done. Would definitely recommend to others. The customer service was on point. I will be coming back. My visit was awesome. Everything I asked for was done. Would definitely recommend to others. The customer service was on point. I will be coming back. More

Professional and Personable Service The sales associate I worked with (Jordan) was great . . . He was very helpful and even made sure I was able to drive my new car home on the same day The sales associate I worked with (Jordan) was great . . . He was very helpful and even made sure I was able to drive my new car home on the same day I purchased it. More

Convenient, professional service, exceeds expectations I call in to set up service appointment for next day oil change, inspection, tire rotation, they normally can get me next day. They are usually very I call in to set up service appointment for next day oil change, inspection, tire rotation, they normally can get me next day. They are usually very professional and leave me with a sense of confidence. I bought my truck new, so taking it back to the Ford dealership for service just makes sense. More

The best service advisor! Shannon Saxon is the main reason I come to Gerald Ford, oh and the mechanics are wonderful also. I trust my 2004 Monterey to be well taken care of. Shannon Saxon is the main reason I come to Gerald Ford, oh and the mechanics are wonderful also. I trust my 2004 Monterey to be well taken care of. More

Great service advisor My service visits are always good. My advisor Shannon Saxon is always friendly and helpful. Keeps me informed on what's going on during service, wheth My service visits are always good. My advisor Shannon Saxon is always friendly and helpful. Keeps me informed on what's going on during service, whether I wait or drop off. More

Great Friendly Service I had an airbag recall which I had tried to get another dealership to help with because it was a little closer to home, after several months and 3 u I had an airbag recall which I had tried to get another dealership to help with because it was a little closer to home, after several months and 3 unsuccessful attempts I called on Gerald Jones Ford Talked with Benjamin McCall, I had an apt with in a Week. Everyone was so friendly and willing to help. This will be my Choice of Ford Dealerships in the future. More

Not turned Away. I came in without an appointment and Jennifer took me in and explained it might be a little wait time. I was okay was that. The waiting area was clea I came in without an appointment and Jennifer took me in and explained it might be a little wait time. I was okay was that. The waiting area was clean and inviting and the people who work at Gerald Jones Ford was very friendly to me. More

Great service! Benjamin McCall was awesome. My car was ready at the appropriate time. He was courteous and made me feel at ease about leaving my car. Great costumer! Benjamin McCall was awesome. My car was ready at the appropriate time. He was courteous and made me feel at ease about leaving my car. Great costumer! More

Great Buying Experience I was pleasantly surprised when I was greeted before I got into the door at Gerald Jones Ford. My Salesperson, Montavious (Tay) Erwin, was there offe I was pleasantly surprised when I was greeted before I got into the door at Gerald Jones Ford. My Salesperson, Montavious (Tay) Erwin, was there offering assistance. I'm glad Customer Service is not completely dead! He was very friendly, knowledgeable and thorough. The process wasn't as long as I was afraid it would be and I was out the door with a beautiful car! Valerie and Andrew were also helpful, and one other gentlemen whose name I can't remember. More