
Gerald Jones Ford
Augusta, GA
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779 Reviews of Gerald Jones Ford
My Great sales team! My salesperson, Chance Turner, and sales manger, Kirk Doolittle, were absolutely positively exceptional. They were very patient and understanding. The My salesperson, Chance Turner, and sales manger, Kirk Doolittle, were absolutely positively exceptional. They were very patient and understanding. The finance manger, Martelli Beall, was also great as well as very, very helpful. Their positive attitudes and wonderful personalities played a major role in my final decision to purchase my new vehicle. They were awesome!!!! :-) More
Service The service was excellent. Service department personnel were very professional when they serviced our vehicle. Our expectations during your recent vis The service was excellent. Service department personnel were very professional when they serviced our vehicle. Our expectations during your recent visit with your service department was good. Service personnel were very friendly and professional. More
Best car buying experience I’ve had to date Aaron & Antonio were great. Made it painless and was the best car buying experience I’ve had to date. Thanks again for the hard work and dedication! Aaron & Antonio were great. Made it painless and was the best car buying experience I’ve had to date. Thanks again for the hard work and dedication! More
Works hard to provide customer satisfaction Courteous & helpful service writer (Ashley) & technician (Mark), & Service Manager. What a great group of customer first people. Ashley was pleasant Courteous & helpful service writer (Ashley) & technician (Mark), & Service Manager. What a great group of customer first people. Ashley was pleasant to deal with and kept me informed of the progress of my service. Mark was a very qualified technician who explained what he was doing on my vehicle. The service manager counseled me on the defect of my vehicle. This was the most satisfactory visit I have ever had with a car dealer and I have been using dealer service in many cities for over 50 years. More
Great Experience on both buying, trade-in, and service. Although we didn't come into the dealership to buy a vehicle that day, we ended up doing so because of the high quality leadership at this dealership. Although we didn't come into the dealership to buy a vehicle that day, we ended up doing so because of the high quality leadership at this dealership. We were in the market to buy a mid-sized SUV and narrowed down our search to a Ford Flex, Honda Pilot, and the Hyundai Palasade (Sp?). We were so impressed with the Flex that we decided to move forward that day. Andrew and their GM worked with us on Leasing numbers that made sense for both of us. This was not a high pressure sale, but honest good faith negotiations that made sense for both parties. More
Shannon It’s always a pleasure working with Shannon she knows my truck almost as well as I do which is a good thing,she knows how well I take care of my truck It’s always a pleasure working with Shannon she knows my truck almost as well as I do which is a good thing,she knows how well I take care of my truck and I expect others to do the same and she conveys this to anyone dealing with my truck More
Customer Service Shannon was my contact person in the service department. She was very helpful and addressed all of my questions and needs. My experience with Shanno Shannon was my contact person in the service department. She was very helpful and addressed all of my questions and needs. My experience with Shannon was very positive and professional. I would definitely recommend this service department to other people. More
Excellent customer service Everyone that I came across was very friendly. Isaac Brown was very helpful in finding the right car for me. Couldn't have had a better person to de Everyone that I came across was very friendly. Isaac Brown was very helpful in finding the right car for me. Couldn't have had a better person to deal with. More
Gerald Jones Ford Dealership Gerald Jones Dealership is awesome! I had a very positive experience and Shannon was very helpful, positive, and professional. I definitely will use t Gerald Jones Dealership is awesome! I had a very positive experience and Shannon was very helpful, positive, and professional. I definitely will use them again. More
Always helpful and efficient! Shannon’s knowledge and integrity are always impressive! I can always trust that she has sincere concern for my vehicle’s health, but isnt just “selli Shannon’s knowledge and integrity are always impressive! I can always trust that she has sincere concern for my vehicle’s health, but isnt just “selling” me unnecessary parts or service. She is always detailed and thorough in her explantions, and will answer any questions I may have. More