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Gerald Jones Ford

Augusta, GA

4.2
779 Reviews

3480 Wrightsboro Rd

Augusta, GA

30909

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779 Reviews of Gerald Jones Ford

June 20, 2019

My Great sales team! My salesperson, Chance Turner, and sales manger, Kirk Doolittle, were absolutely positively exceptional. They were very patient and understanding. The More

by Pat H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chance Turne (Salesperson), Martelli Beall (Finance Manager), Kirk Doolittle
Jun 21, 2019 -

Gerald Jones Ford responded

Thank you for sharing your feedback, Pat. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Kind regards, The Gerald Jones Ford Team (706) 738-8000

May 30, 2019

Service The service was excellent. Service department personnel were very professional when they serviced our vehicle. Our expectations during your recent vis More

by Lincoln2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Dunn, William Whaley
Jun 03, 2019 -

Gerald Jones Ford responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Regards, The Gerald Jones Ford Team (706) 738-8000

May 30, 2019

Best car buying experience I’ve had to date Aaron & Antonio were great. Made it painless and was the best car buying experience I’ve had to date. Thanks again for the hard work and dedication! More

by T.J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron G. , Antonio Dunn
Jun 03, 2019 -

Gerald Jones Ford responded

Thank you for this positive feedback, T.J! We can't wait to work with you again. Regards, The Gerald Jones Ford Team (706) 738-8000

May 23, 2019

Works hard to provide customer satisfaction Courteous & helpful service writer (Ashley) & technician (Mark), & Service Manager. What a great group of customer first people. Ashley was pleasant More

by Gordon789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley (service writer), Mark (technician), Service Manager
May 23, 2019 -

Gerald Jones Ford responded

Thanks for trusting us with your vehicle and for leaving these kind words, Gordon! It was our pleasure to take care of you! Regards, The Gerald Jones Ford Team (706) 738-8000

May 23, 2019

Great Experience on both buying, trade-in, and service. Although we didn't come into the dealership to buy a vehicle that day, we ended up doing so because of the high quality leadership at this dealership. More

by Glenn W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Gay, Andrew Robertson
May 26, 2019 -

Gerald Jones Ford responded

Glenn, thank you for the feedback! We are happy to hear about your positive experience at our dealership, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Regards, The Gerald Jones Ford Team (706) 738-8000

May 21, 2019

Shannon It’s always a pleasure working with Shannon she knows my truck almost as well as I do which is a good thing,she knows how well I take care of my truck More

by LBowles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Dunn, Shannon Saxon
May 23, 2019 -

Gerald Jones Ford responded

We thank you for your continued business and for leaving such a nice review! Regards, The Gerald Jones Ford Team (706) 738-8000

May 15, 2019

Customer Service Shannon was my contact person in the service department. She was very helpful and addressed all of my questions and needs. My experience with Shanno More

by Tarsus4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
May 23, 2019 -

Gerald Jones Ford responded

Thanks for your amazing feedback! We appreciate your business. Regards, The Gerald Jones Ford Team (706) 738-8000

May 11, 2019

Excellent customer service Everyone that I came across was very friendly. Isaac Brown was very helpful in finding the right car for me. Couldn't have had a better person to de More

by Babyblue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Brown ,Valeria Petersen
May 13, 2019 -

Gerald Jones Ford responded

Thanks for your outstanding review, Babyblue! We’re very happy to hear that Isaac was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Best regards, The Gerald Jones Ford Team (706) 738-8000

May 06, 2019

Gerald Jones Ford Dealership Gerald Jones Dealership is awesome! I had a very positive experience and Shannon was very helpful, positive, and professional. I definitely will use t More

by trooper912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Shannon Saxon
May 07, 2019 -

Gerald Jones Ford responded

Thank you so much! We look forward to the next time! Regards, The Gerald Jones Ford Team (706) 738-8000

April 29, 2019

Always helpful and efficient! Shannon’s knowledge and integrity are always impressive! I can always trust that she has sincere concern for my vehicle’s health, but isnt just “selli More

by Sarahboo1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Apr 29, 2019 -

Gerald Jones Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, The Gerald Jones Ford Team (706) 738-8000

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