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Gerald Jones Ford

Augusta, GA

4.2
779 Reviews

3480 Wrightsboro Rd

Augusta, GA

30909

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779 Reviews of Gerald Jones Ford

April 29, 2019

Fast and friendly! I recieved the attendent's undivided attention and he was very quick to resove my issues.. Management was also he to work with also. I t was a very go More

by Thefonz324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin McCall
Apr 29, 2019 -

Gerald Jones Ford responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Regards, The Gerald Jones Ford Team (706) 738-8000

April 28, 2019

Very good My sales consultant Ashleigh Dyson was very knowledgeable and extremely helpful. She showed me several different combinations of the F150 super cab w More

by Mike 3/13
Recommend Dealer
Yes
Employees Worked With
Ashleigh Dyson
Apr 29, 2019 -

Gerald Jones Ford responded

Thank you for your great review, Mike! We're glad to have Ashleigh on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! The Gerald Jones Ford Team (706) 738-8000

April 28, 2019

Customer Service Great customer service, professional techs and pleasant atmosphere. I’ve been with Ford since 2001 and it just keep getting better. Thanks for all y More

by Wednesday27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Bragg
Apr 29, 2019 -

Gerald Jones Ford responded

Thank you so much for taking the time to share your kind words about your experience at our dealership! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Regards, The Gerald Jones Ford Team (706) 738-8000

April 23, 2019

Overall Satisfied Ashley Bragg, Troy Benson and Cuesile Brinson all took great care of me. Took care of the issue at hand without too much hassle overall. More

by DPJunior
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Bragg, Troy Benson, Cuesile Brinson
Apr 24, 2019 -

Gerald Jones Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Regards, The Gerald Jones Ford Team (706) 738-8000

April 21, 2019

Awesome service Ms. Jennifer is an awesome Service Consultant she assisted me with my truck issues while making me feel like family. Jennifer and Shannon are truly More

by RollTide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch , Shannon Saxon
Apr 22, 2019 -

Gerald Jones Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, The Gerald Jones Ford Team (706) 738-8000

April 13, 2019

The Place to Be!!!! If you need to a vehicle, head over to Gerald Jones Ford and see Erwin Tay. They have an awesome team of salesman and financing. More

by Mike72dads
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erwin Tay; Maria Mays
Apr 14, 2019 -

Gerald Jones Ford responded

Thanks for your amazing recommendation, Mike! It was our pleasure to assist you! Regards, The Gerald Jones Ford Team (706) 738-8000

April 10, 2019

Warranty and oil change, cabin filter Knowledgeable, reasonably priced. Waiting area clean, stock. Courtesy driver, friendly and prompt. Will gladly go back for all my vehicle work. And w More

by Noel1396
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch, courtesy driver
Apr 10, 2019 -

Gerald Jones Ford responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, The Gerald Jones Ford Team (706) 738-8000

April 09, 2019

Smooth Customer Service Clean, well equipped waiting area/room and good explanation of services performed, along with tech's maintenance recommendations improve vehicle's saf More

by Batman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Bragg
Apr 10, 2019 -

Gerald Jones Ford responded

Thank you for the feedback, Eugene! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Regards, The Gerald Jones Ford Team (706) 738-8000

March 29, 2019

EXP18M This is a excellent dealership and service center for Ford.I've been to other dealerships in the area, and Gerald Jones Ford stands out from the rest. More

by exp16m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Bragg
Apr 10, 2019 -

Gerald Jones Ford responded

We appreciate the kind words. We look forward to seeing you again in the future! Regards, The Gerald Jones Ford Team (706) 738-8000

March 27, 2019

Service This is a excellent dealership and service center for Ford and Lincoln vehicles, the service is great and the service department is excellent. Best de More

by David usmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Mar 28, 2019 -

Gerald Jones Ford responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, The Gerald Jones Ford Team (706) 738-8000

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