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Gerald Jones Ford

Augusta, GA

4.2
779 Reviews

3480 Wrightsboro Rd

Augusta, GA

30909

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779 Reviews of Gerald Jones Ford

April 04, 2018

Car repair Kind ,fast service kept us updated on repairs and the most important thing to me. it was ready on time as they said before I left the shop.... More

by Kitt...D...
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey baker
Apr 09, 2018 -

Gerald Jones Ford responded

Kitt, it’s great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback! If you have any further questions regarding your vehicle please let us know! Sincerely, The Gerald Jones Ford Team (706) 738-8000

April 01, 2018

Great customer service Our salesman (Jay) was very knowledgeable and able to answer all questions. We came with a vehicle in mind, got what we expected in trade. And left ve More

by Pjp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Williams
Apr 16, 2018 -

Gerald Jones Ford responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Gerald Jones Ford Team (706) 738-8000

March 31, 2018

Great service From the moment I arrive at the Dealership I was given VIP Treatment. Everyone their was very curious and friendly. I would recommend Gerald Jones For More

by Contractor 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terence, Terry Benstead, Troy Snow, Digital Airstrike, Bernard Pinckney, Richard Quick
Apr 16, 2018 -

Gerald Jones Ford responded

Thanks for the great review! We're pleased that everything went well for you. Sincerely, The Gerald Jones Ford Team (706) 738-8000

March 14, 2018

Wonderful customer service and awesome savings! Salesman, Derrick Lee genuinely cares about his clients. He went above and beyond to make sure we got what we were in the market for and was a pleasur More

by Floyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matelli Beale, Brian Winters, Derrick Lee
Mar 18, 2018 -

Gerald Jones Ford responded

Thank you so much for this lovely review Stephanie! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Gerald Jones Ford and our team were helpful during your visit and that you love your new vehicle. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Gerald Jones Ford Team (706) 738-8000

March 09, 2018

Best Service Ever Professional, always take excellent care of vehicle, friendly, worked expeditiously to get me out in a timely manner. I drove 5 hours to receive this More

by LincolnLady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike best customer service ever, Antonio Dunn
Mar 18, 2018 -

Gerald Jones Ford responded

Thank you for your outstanding rating about our service department! We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Gerald Jones Ford Team (706) 738-8000

March 07, 2018

Service Great customer service, very helpful and friendly. The shuttle home was very helpful. Service done in a timely manner. I would definitely recommend th More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Mar 08, 2018 -

Gerald Jones Ford responded

Sandy, it’s great to know that our team provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback! If you have any further questions regarding your vehicle please let us know! Sincerely, The Gerald Jones Ford Team (706) 738-8000

February 28, 2018

Excellent Antonio and Jared at Gerald Jones Ford helped my son and I once again as we purchased our third vehicle in the last seven months. I highly recomm More

by Jcolvin14
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Dunn, Jared Gay
Mar 01, 2018 -

Gerald Jones Ford responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your next vehicle. It's fantastic to know Antonio and Jared helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! Sincerely, The Gerald Jones Ford Team (706) 738-8000

February 28, 2018

Sales and services support I always get super service from my salesman. The service and parts people do excellent work. Whenever I come into the building I am welcomed And emp More

by Carverdm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Dunn, Shannon Saxon
Mar 01, 2018 -

Gerald Jones Ford responded

We always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Antonio treated you with the respect you deserve! If there is anything else that we can do for you please don’t hesitate to reach out. Sincerely, The Gerald Jones Ford Team (706) 738-8000

February 25, 2018

Wonderful salesman! I had the most wonderful salesman when I went to buy a car last Friday at Gerald Jones Ford. His name is Antonio Dunn and no one has ever been more ac More

by Debbie McNeil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Dunn
Feb 26, 2018 -

Gerald Jones Ford responded

Thank you for your business! We really appreciate you taking the time submit a review. Your feedback is very important to us an we will be sure to give Antonio kudos again.

February 24, 2018

Makes scheduled appt easy and quick. No waiting. Shannon is there to greet us. She is professional,knowledgeable, and welcoming. Love the summary of our visit. Knowledgeable about warranties. Takes t More

by Girlcar/73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Dunn, Shannon Saxon, Jared Gay
Feb 28, 2018 -

Gerald Jones Ford responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Gerald Jones Ford. We will share your comments with Shannon, and if there is anything more that we can do please come back and see us again. Take care! All the best, The Gerald Jones Ford Team (706) 738-8000

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