
Gerald Jones Ford
Augusta, GA
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779 Reviews of Gerald Jones Ford
Negoshating the price of the car Bent over backwards to help me. They were always so friendly. Took their time and showed me everything about the car. I even liked that they brought a Bent over backwards to help me. They were always so friendly. Took their time and showed me everything about the car. I even liked that they brought around candy and snacks and offered them to me for nothing. More
Awesome Service Derrick is awesome! He goes way above and beyond for his customers. I’d definitely come back! He made sure I was comfortable and got exactly what I wa Derrick is awesome! He goes way above and beyond for his customers. I’d definitely come back! He made sure I was comfortable and got exactly what I wanted and needed. More
I’d definitely come back Everything was handled prior to coming into the dealership since I was not local. They have very competitive prices and above average trade values. Ch Everything was handled prior to coming into the dealership since I was not local. They have very competitive prices and above average trade values. Christina and Jerry V. were a pleasure to work with. The customer service was great all around! More
Go to Lou! Our salesman Mr. Smalls is friendly, thorough and gives me just what I ask for regarding my vehicle. He definitely knows his stuff when it comes to Our salesman Mr. Smalls is friendly, thorough and gives me just what I ask for regarding my vehicle. He definitely knows his stuff when it comes to cars and trucks sold at Gerald Jones Ford. More
Excellent dealership Not only was our sales rep, Bobby Mixon great to deal with. The entire staff were helpful and fun to talk to. We'll definitely be buying our next vehi Not only was our sales rep, Bobby Mixon great to deal with. The entire staff were helpful and fun to talk to. We'll definitely be buying our next vehicle there as well. More
service I was at the dealership 12/6/17 for oil change on F250 (2013) Ford. Doug greeted me immediately and processed service order so work could be done in a I was at the dealership 12/6/17 for oil change on F250 (2013) Ford. Doug greeted me immediately and processed service order so work could be done in a timely matter. I keep coming back due to excellent service. More
Very pleased with service! I visited Gerald Jones Ford for service of my 2013 Escape. Eric Strickland, in the Service Bay, was very friendly and helpful (as was Shannon Saxon). I visited Gerald Jones Ford for service of my 2013 Escape. Eric Strickland, in the Service Bay, was very friendly and helpful (as was Shannon Saxon). Eric went out of his way to help find answers on a warranty issue. The waiting room was pleasant (clean and comfortable), and offering both coffee and water was nice for non-coffee drinkers. Everyone was very friendly. The service technician was Pete Darling. My car now sounds and runs great! More
New Car Purchased Friendly and accommodating staff. You can't beat excellent. We were impressed. Antonio Dunn is a excellent and makes you feel you are special and Friendly and accommodating staff. You can't beat excellent. We were impressed. Antonio Dunn is a excellent and makes you feel you are special and his only client. He answers all your question with confidence and you get an immediate sense that you can trust him and what he says. He is true to his word. Great experience and we would highly recommend to anyone to purchasing a vehicle from this company. BTW their service department does a great job as well. You are in good hands here! More
Servicing I was extremely satisfied with the services and experiences with the dealership upon the purchasing and servicing of my 2017 Lincoln MKZ. I have been I was extremely satisfied with the services and experiences with the dealership upon the purchasing and servicing of my 2017 Lincoln MKZ. I have been pleased with the performance of this car, etc. This is my first Lincoln after having been driving/owning cars for over 50 years and can’t say enough positive things about this purchase. More
Truely a great place to shop for a new vehicle The salesman Antonio Dunn treated my wife and I with respect and did not pressure us into the sale. Antonio knew all about the F150 truck and answered The salesman Antonio Dunn treated my wife and I with respect and did not pressure us into the sale. Antonio knew all about the F150 truck and answered all of our questions. Antonio was always there all the way through the whole buying process. The finance manager was another good one. When he spoke about his family, he made you really good and a person to trust. He was another person that did not pressure you into anything. The show room was clean, no very clean and it made you feel at home, in fact we were the very last customer to leave 3 days in one week! The sales manager Jared Gay was always open and willing to answer all of our questions. No one rushed you rushed you and they took time with you, this is just a great place to shop. More