
Gerald Jones Ford
Augusta, GA
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779 Reviews of Gerald Jones Ford
Great experience! Friendly staff and a true pleasure to do business with. I was working in the area and decided to visit this site to look at a truck I had seen on the Friendly staff and a true pleasure to do business with. I was working in the area and decided to visit this site to look at a truck I had seen on the internet. I ended up purchasing it and had no way to get it home as I was in a company vehicle. Glenn followed me 85 miles home and drove my trade back that evening. We didn't leave the lot till after 7pm, so I know he got home very late that evening. That is the kind of exemplary service that will earn my repeat business the next time I am in the market for a vehicle. Overall, everyone I met was a true pleasure to deal with. More
Excellent Technical Equipment Service Technician, David With so many technical options in todays cars, it is a bit difficult to fully understand all of the options and "toys." When changing our FOB batterie With so many technical options in todays cars, it is a bit difficult to fully understand all of the options and "toys." When changing our FOB batteries, both remotes lost programming. Thank goodness that the incident occurred at the dealership with a salesman in control of the battery chage. According to the manuel and service manager, this isn't possible. Technician David reprogrammed both FOBs and took the time to explain the problem and shared with me other features the system was capable of doing to make my wife and my driving experience easier through the programming. When buying a car with so many features, David would be a great choice to explain all the options that my salesman overlooked. My salesman was courteous and very knowledgeable; however, David works in service department and knows all of the ins and outs and perspective trouble spots! More
Great Experience!!! Antonio Dunn was a true professional and very informative Lincoln salesman. He made sure we knew all that he knew before we drove away in our new Linc Antonio Dunn was a true professional and very informative Lincoln salesman. He made sure we knew all that he knew before we drove away in our new Lincoln. He called the next day ensure we were still completely satisfied. I would definitely go to him to buy another vehicle and send customers his way as well. True professional! More
Great Service Mr Whaley was patient and diligent in locating a vehicle with options I preferred. All of the. staff were courteous and made sure my needs were addr Mr Whaley was patient and diligent in locating a vehicle with options I preferred. All of the. staff were courteous and made sure my needs were addressed. More
Absolutely the best of the best First off. I was passing through Georgia when i needed engine repairs. Explained my issue to your service group and they went out of their way to help First off. I was passing through Georgia when i needed engine repairs. Explained my issue to your service group and they went out of their way to help me from helping me find a rental and offering me help with locating a good hotel. Your service employees were absolutely the most helpful and proffesional i have ever seen. To go out of their way to get my truck repaired and me back on the road in tge shortest amount of time possible. My hats off to such a great group of employees you have at Bobby Jones Ford. Wish all Dealerships were this great. My highest appreciation to these men and women. Thank you. Jon Tanner from Texas More
Excellent customer service Antonio was very informative and went the extra mile to help me get the car at the price I could afford. Everyone I came in contact with was very help Antonio was very informative and went the extra mile to help me get the car at the price I could afford. Everyone I came in contact with was very helpful and friendly. More
Dealership is a pleasure to work with. Lou Smalls was my salesman. Lou makes sure you're taken care of beyond the sale. Shannon has been my service rep in the past and always excellent in Lou Smalls was my salesman. Lou makes sure you're taken care of beyond the sale. Shannon has been my service rep in the past and always excellent in the service she provides. For my last service, I met Eric, a younger gentleman. He was superb in his customer care and patience. My experience was beyond words. Hats off to you, Eric! Note: Please add Eric's name/photo to your list of employees, thanks! More
Satisfied car buyer The entire dealership is friendly, courteous, and professional. my experience with Salesman John Bowers was the best car buying experience I have ev The entire dealership is friendly, courteous, and professional. my experience with Salesman John Bowers was the best car buying experience I have ever had. He is an asset to the company. More
2017 Explorer XLT Very friendly staff and Lou Smalls got me a good deal on my new Ford. I've know Lou for over 20 years. He is great salesman. Very friendly staff and Lou Smalls got me a good deal on my new Ford. I've know Lou for over 20 years. He is great salesman. More
Great customer Service Kurt is absolutely the best! Great Deal, Wonderful Car buying experience! I would definitely recommend buying from this dealer! It was the easiest Kurt is absolutely the best! Great Deal, Wonderful Car buying experience! I would definitely recommend buying from this dealer! It was the easiest buying experience I have ever had! Glenn McCall was knowledgeable and professional! More