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Gerald Jones Ford

Augusta, GA

4.2
779 Reviews

3480 Wrightsboro Rd

Augusta, GA

30909

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779 Reviews of Gerald Jones Ford

November 13, 2017

Great experience! Friendly staff and a true pleasure to do business with. I was working in the area and decided to visit this site to look at a truck I had seen on the More

by Stone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn McCall
Nov 14, 2017 -

Gerald Jones Ford responded

Jeff, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Glenn was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. All the best, The Gerald Jones Ford Team (706) 738-8000

November 01, 2017

Excellent Technical Equipment Service Technician, David With so many technical options in todays cars, it is a bit difficult to fully understand all of the options and "toys." When changing our FOB batterie More

by Re Adkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David the tech serviceman
Nov 01, 2017 -

Gerald Jones Ford responded

Mr. Adkins, thank you so much for the review. We are very glad that you are enjoying your new vehicle and we appreciate that you took the time to review us. David is an asset to our company and I am glad that he was able to assist you with the re programming of your remotes. Thank you for you business. Brian Winters General Manager

October 22, 2017

Great Experience!!! Antonio Dunn was a true professional and very informative Lincoln salesman. He made sure we knew all that he knew before we drove away in our new Linc More

by Jeffrey S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Dunn
Oct 24, 2017 -

Gerald Jones Ford responded

Jeffrey, thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, The Gerald Jones Ford Team (706) 738-8000

October 14, 2017

Great Service Mr Whaley was patient and diligent in locating a vehicle with options I preferred. All of the. staff were courteous and made sure my needs were addr More

by WBCJR
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Whaley
Oct 24, 2017 -

Gerald Jones Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Gerald Jones Ford Team (706) 738-8000

October 08, 2017

Absolutely the best of the best First off. I was passing through Georgia when i needed engine repairs. Explained my issue to your service group and they went out of their way to help More

by JLT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Oct 12, 2017 -

Gerald Jones Ford responded

Jon, thank you for your kind words about Shannon and the rest of the team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Best, The Gerald Jones Ford Team (706) 738-8000

October 01, 2017

Excellent customer service Antonio was very informative and went the extra mile to help me get the car at the price I could afford. Everyone I came in contact with was very help More

by Sandra C Heald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan-General Manager, Antonio Dunn
Oct 12, 2017 -

Gerald Jones Ford responded

Sandra, Antonio is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Best, The Gerald Jones Ford Team (706) 738-8000

Oct 12, 2017 -

Gerald Jones Ford responded

Sandra, Antonio is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Best, The Gerald Jones Ford Team (706) 738-8000

September 07, 2017

Dealership is a pleasure to work with. Lou Smalls was my salesman. Lou makes sure you're taken care of beyond the sale. Shannon has been my service rep in the past and always excellent in More

by Edwina Crump
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Stu, Lou Smalls, Shannon Saxon
Sep 07, 2017 -

Gerald Jones Ford responded

Thank you so much for taking the time to leave a review. We value your input and we will be sure to pass along the kind words to our employees.

August 28, 2017

Satisfied car buyer The entire dealership is friendly, courteous, and professional. my experience with Salesman John Bowers was the best car buying experience I have ev More

by JerryY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bowers, Jared Gay
Aug 29, 2017 -

Gerald Jones Ford responded

Thank you so much for the wonderful compliments!! We couldn't be more pleased to hear John described as professional, friendly, and courteous. We look forward to seeing you again whether for routine service or another purchase. Thanks again!! Regards, The Gerald Jones Ford Team (706) 738-8000

August 24, 2017

2017 Explorer XLT Very friendly staff and Lou Smalls got me a good deal on my new Ford. I've know Lou for over 20 years. He is great salesman. More

by John Toole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Doolittle, Lou Smalls, Shannon Saxon
Aug 29, 2017 -

Gerald Jones Ford responded

Thank you so much for your feedback, John. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Lou. Please let us know if we can ever help you in the future. Regards, The Gerald Jones Ford Team (706) 738-8000

July 19, 2017

Great customer Service Kurt is absolutely the best! Great Deal, Wonderful Car buying experience! I would definitely recommend buying from this dealer! It was the easiest More

by Shinson07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn McCall, Kirk Doolittle
Jul 26, 2017 -

Gerald Jones Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with Kurt and Glenn and we look forward to seeing you at our dealership in the future. Regards, The Gerald Jones Ford Team (706) 738-8000

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