Gerald Jones Ford

VERY SATISFIED NEW VEHICLE OWNER We came with the hopes of buying a vehicle that would meet our needs. We found one that exceeded our hopes. The salesman was professional, courteous We came with the hopes of buying a vehicle that would meet our needs. We found one that exceeded our hopes. The salesman was professional, courteous, and, when we explained our needs, did his best to meet them. He even realized that we had extra needs that his company could meet, suggested it, and offered to install it personally if we bought it (number entry pad), which he did the next day. We came away a very satisfied customer. More

Got two vehicles Andrew handled professionally and promptly to get me what I wanted and on my way. Spent the time to explain features on both vehicles purchased Andrew handled professionally and promptly to get me what I wanted and on my way. Spent the time to explain features on both vehicles purchased More

Car Purchase Very welcoming atmosphere. Friendly and courteous staff, they always make us feel at home and are a pleasure to do business with. We will continue to Very welcoming atmosphere. Friendly and courteous staff, they always make us feel at home and are a pleasure to do business with. We will continue to recommend this business to our family and friends. More

Great service! The concierge, Bobby, was friendly and accommodating-making sure the issue with the car was handled completely and correctly, while addressing conveni The concierge, Bobby, was friendly and accommodating-making sure the issue with the car was handled completely and correctly, while addressing convenient for us (delivered our car to our home!). More

Poor quality for years of experience with this dealership Have had a lease for three years with ford. The service department has always been slow, they routinely ignore my presence and what seems to take five Have had a lease for three years with ford. The service department has always been slow, they routinely ignore my presence and what seems to take five minutes of true work routinely turns into a 2 hour visit. I have seemingly been ignored and patronized for what equates to presence of my female gender. Do not use Gerald Jones ford if you would like to have a pleasant customer experience, or helpful service, particularly if you're a women. More

Shannon knows her job and so friendly Because of the people that I dealt with at the dealership who help me so much with buying of my car and the services of my car to please me. Because of the people that I dealt with at the dealership who help me so much with buying of my car and the services of my car to please me. More

Awesome Jay was awesome, he answered all 200 of my questions, was extremely friendly (and hilarious), and he helped me get the best deal for the best car. I c Jay was awesome, he answered all 200 of my questions, was extremely friendly (and hilarious), and he helped me get the best deal for the best car. I couldn't be more happy. More

Best car buying experience I have ever had! John Bowers was our salesman, and he was fantastic! He had an immense amount of knowledge, and he treated us like family. Will definitely recommend! John Bowers was our salesman, and he was fantastic! He had an immense amount of knowledge, and he treated us like family. Will definitely recommend! More

Alex is amazing! Our salesman, Alex, was funny and nice. He made the long wait enjoyable. Everyone we had contact with was professional. Would highly recommend to ever Our salesman, Alex, was funny and nice. He made the long wait enjoyable. Everyone we had contact with was professional. Would highly recommend to everyone! More

THE BEST SERVICE PERIOD! I HAVE BEEN COMING TO THE DEALERSHIP OFF AND ON OVER 8 YEARS NOW. THERE IS A REASON THAT I DRIVE FROM NORTH CAROLINA TO COME THERE FOR SERVICE. THEY I HAVE BEEN COMING TO THE DEALERSHIP OFF AND ON OVER 8 YEARS NOW. THERE IS A REASON THAT I DRIVE FROM NORTH CAROLINA TO COME THERE FOR SERVICE. THEY ARE SHANNON SAXON AND PETE DARLING. SHANNON IS THE MOST PROFESIONNAL AND CARING SERVICE ADVISOR I HAVE WORKED WITH. PETE DARLING IS THE BEST SERVICE MECHANIC THAT I KNOW OFF. THE ARE BOTH THE BEST PERIOD! More