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Gerald Jones Ford

Augusta, GA

4.2
779 Reviews

3480 Wrightsboro Rd

Augusta, GA

30909

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779 Reviews of Gerald Jones Ford

April 12, 2017

Love my new SUV-Mary H Bernard Pinckney was friendly and professional. He took plenty of time with us and helped us explore all our options. The sales manager and all othe More

by Mary H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Mixon, Bernard Pinckney
Apr 13, 2017 -

Gerald Jones Ford responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Bernard and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, The Gerald Jones Ford Team (706) 738-8000

April 11, 2017

Extremely helpful Antonio Dunn has sold us 3 lincolns since 2012. He is always the person we go to. He is very patient and helpful. We like dealing with him because w More

by Sue39
Recommend Dealer
Yes
Employees Worked With
Antonio Dunn
Apr 12, 2017 -

Gerald Jones Ford responded

Sue, you have been doing business with Antonio and Gerald Jones Ford for years and your review is truly appreciated. We are so very pleased to hear that Antonio was very patient and helpful, and that he provided you with honest service. We appreciate building long term customer relationships and we truly value your business. All best, The Gerald Jones Ford Team (706) 738-8000

April 09, 2017

I LOVE JOHN BOWERS w/ GERALD JONES FORD I love buying from John Bowers w/ Gerald Jones Ford. He and his team always take great care of my which is why I keep coming back. John came in to s More

by TPKOCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Doolittle, John Bowers, Shannon Saxon, Jared Gay
Apr 10, 2017 -

Gerald Jones Ford responded

Thank you so much for your feedback as well as your loyalty. We're pleased to hear that John and his team took great care of you during your visits. We appreciate building long term customer relationships and we truly value your business. Respectfully The Gerald Jones Ford Team (706) 738-8000

April 09, 2017

Pleasant Nice environment and all friendly personnel. Alex, the salesman, was very attentive. The finance officer, Bryan Robinson, was informative and pleasa More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Robinson, Alexander Smith
Apr 10, 2017 -

Gerald Jones Ford responded

Thank you so much for taking the time out of your day to share your experience with Alex and Bryan. We believe in attentive and informative customer service and we’re glad that our team made such a great impression on you. We also appreciate your recommendation and we look forward to seeing you again. Respectfully The Gerald Jones Ford Team (706) 738-8000

March 29, 2017

Ranger burning up the road!!! Shannon and staffing got this service thing down to the pat my truck runs better than ever thanks again 😎 thanks Shannon and staffing y'all are great More

by Cox a333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Apr 12, 2017 -

Gerald Jones Ford responded

Thank you so much for your review! We really appreciate your business and are so happy that Shannon and the rest of our staff could provide great service to you and your vehicle. We look forward to serving you again! Best, The Gerald Jones Ford Team (706) 738-8000

March 28, 2017

Treated like family I love your people and I highly trust your mechanics! And my van was even vacuumed, wonderful service, thank you! I will definety come back. More

by 04 Van owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Apr 12, 2017 -

Gerald Jones Ford responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing wonderful service. All best, The Gerald Jones Ford Team (706) 738-8000

March 26, 2017

The extra mile I had a great experience at Gerald Jones Ford. I didn't have an appointment but stopped in on my lunch break. They were able to get me in for an oil c More

by Raptor1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Apr 12, 2017 -

Gerald Jones Ford responded

It is wonderful to hear that our staff at Gerald Jones Ford was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Respectfully, The Gerald Jones Ford Team (706) 738-8000

March 22, 2017

OUTSTANDING Bobby Mixon picked up my 2017 Lincoln MKC for routine service..came to my place of business on time and returned my vehicle earlier than expected..han More

by 14Fatboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Doolittle, Bobby Mixon, Shannon Saxon
Apr 12, 2017 -

Gerald Jones Ford responded

Thank you for your 5 star review and the kind words on behalf of Bobby, Kirk, and Shannon! We so very much appreciate it and we're glad you were well taken care of. Thank you so much for coming into see us, and please let us know if there is anything else you need. Best Regards, The Gerald Jones Ford Team (706) 738-8000

March 22, 2017

Tires I purchase four brand new tires from them and the services was outstanding. They have great prices and Shannon Saxon take great care of me during my v More

by gerrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Apr 12, 2017 -

Gerald Jones Ford responded

Thank you so much for your 5 star reviews Gerrie. We work hard to take care of our customers and we're glad this was the case for you. If there is anything else you need, please let us know. Best Regards, The Gerald Jones Ford Team (706) 738-8000

March 14, 2017

New buyer It was a good experience being it was my first attempt to purchase a car. I have a better understanding on how car shopping works More

by Ksharpe304
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanrrance Castleberry
Apr 12, 2017 -

Gerald Jones Ford responded

We appreciate you for letting others know about your positive experience at Gerald Jones Ford. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best Regards, The Gerald Jones Ford Team (706) 738-8000

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