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Gerald Jones Ford

Augusta, GA

4.0
780 Reviews

3480 Wrightsboro Rd

Augusta, GA

30909

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780 Reviews of Gerald Jones Ford

September 29, 2014

Amazing and hard working staff I have to honestly say this was the best experience I have ever had buying a new car. I went in with an upside down trade and they jumped through hoop More

by brian.fry.54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Taylor , Jared Gay
Sep 30, 2014 -

Gerald Jones Ford responded

Brian, it makes us proud to hear that we provided you with the best experience you've had! Your recommendations and time taken to write this review are much appreciated. It's great that our staff made sure you were comfortable with your purchase and understood each step along the way. Thank you for choosing Casey and we look forward to working with you more in the future. Enjoy your new vehicle!

September 25, 2014

Very happy Let me start by saying I had a salesman name Antonio. I was comparing a BMW to the Lincoln mkc. He told me things about the BMW that I didn't know and More

by Thomas.johnson
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Dunn
Sep 29, 2014 -

Gerald Jones Ford responded

We're glad that Antonio shared helpful information with you about the brands you were considering and appreciate your recommendation and kind words about him. It's great that your friend came in and worked with Bobby Jones as well. Please let us know of any future needs!

September 22, 2014

Down to earth. I had an enjoyable time while I was there buying my car. The staff that I worked with were friendly, efficient and most importantly down to earth. The More

by kingcellaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Mixon
Sep 24, 2014 -

Gerald Jones Ford responded

We're happy to hear that you enjoyed your buying experience here at Bobby Jones Ford! It's great that they made sure you were comfortable with your purchase and that you didn't feel pressured. Thank you for coming here for your needs and we're glad to have helped. Enjoy your new vehicle and please let us know of any future needs you may have!

September 13, 2014

Great dealer, very nice salesman This is the third vehicle we have bought from John Bowers at this dealership. You will not meet a more down to earth salesman. He is a great people More

by mactazsc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bowers
Sep 19, 2014 -

Gerald Jones Ford responded

Thank you for your kind feedback and compliments on John! It makes us proud to hear about how well he treats you and that your trust in him keeps you coming back. We appreciate your business and look forward to seeing you next time!

September 04, 2014

Contact Martin Taylor for your car buying experience Professional, courteous, polite. Made car buying experience painless. Go see Martin if in the market for a used car. Contacted from out of state and h More

by dhwright64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Taylor
Sep 12, 2014 -

Gerald Jones Ford responded

Thank you for your kind feedback! It makes us proud to hear that you enjoyed your buying experience and left satisfied. Your recommendation of Martin is appreciated and we're glad he kept in touch and provided great customer service. Please let us know if you ever need anything else!

September 02, 2014

we had an excellent experience. The two gentlemen that helped my wife and I were very professional and more importantly HONEST. Nothing is worse in customer service than someone who More

by sam.wright.35175
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Mixon
Sep 12, 2014 -

Gerald Jones Ford responded

It's great to hear that you felt our staff was trustworthy and that they helped you come to the decision that best fit your needs. You should feel confident and comfortable with your decision so that you enjoy your new vehicle and we are glad you did not feel pressured. Thank you for choosing Bobby Jones and we hope to see you again soon!

August 29, 2014

The Ultimate Ford great atmosphere no pressure or hassle went in looking for a good used car after dealing with Mr. Bobby Mixon left with a brand new 2014 ford exlporer More

by jamal.henderson.927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Mixon
Sep 02, 2014 -

Gerald Jones Ford responded

It makes us proud to hear that you felt comfortable and welcomed when you came in to purchase a new vehicle! It's great that Bobby took good care of you and helped you find your Explorer. We hope you enjoy it and that you'll be back for any future needs!

August 28, 2014

Wade Plantation Salesman was prompt and curtious had all the paper work completed when we got there so we did not have to wait on the paper work to be completed. More

by Wade Plantation
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Benstead
Sep 02, 2014 -

Gerald Jones Ford responded

We're glad to hear that your salesman was prompt and quick in getting your paperwork completed! Thank you for choosing Bobby Jones Ford.

August 26, 2014

enjoyable experience Was very helpful. Very knowledgeable of product I wanted. I didn't feel rushed or pushed. Helped to get me the best deal, discounts . Was very curtio More

by Jnf
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Mixon
Aug 27, 2014 -

Gerald Jones Ford responded

We're happy to hear that your experience was enjoyable and that you never felt pressured. Thank you for trusting us to help you find a vehicle to fit your needs at the right price. We appreciate your continued business and compliments on the dealership and look forward to seeing you next time!

August 25, 2014

Wonderful Experience My Husband and I recently purchased a ford f-150. The experience was pleasant. Typically, my husband HATES dealing with car salesman. But Martin Taylo More

by Klconar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Taylor
Aug 26, 2014 -

Gerald Jones Ford responded

It makes us proud to hear that Martin helped you both to enjoy your buying experience at Bobby Jones! Thank you for coming to us for your needs and for your kind words and recommendation. It's great that you're enjoying your new F-150 and we hope to see you back for any future needs!

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