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Gerald Jones Ford

Augusta, GA

4.0
780 Reviews

3480 Wrightsboro Rd

Augusta, GA

30909

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780 Reviews of Gerald Jones Ford

August 21, 2014

Awesome experience! Great customer service!! What an awesome experience I had at Bobby Jones Ford, I was greeted upon arrival the salesperson, Mr. John Bowers, was wonderful! He was very knowledg More

by lwilliams75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bowers
Aug 22, 2014 -

Gerald Jones Ford responded

We're glad to hear that John provided you with such a positive experience and that you left happy with a new Ford! Thank you for giving us a chance to change your mind and we're happy to have helped you find what you were looking for. We hope you enjoy your new vehicle and that you'll let us know of any future needs!

July 25, 2014

Bob briscoe is the man ! Very nice and helpful I would definatley recommend them to help you to purchase a vehicle . They are willing to negotiate prices and will give you a f More

by Robertwhite1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Gay
Jul 28, 2014 -

Gerald Jones Ford responded

We appreciate your recommendation and kind feedback! Thank you for choosing Bobby Jones and trusting us to help you find a vehicle. Please let us know if you need anything else in the future!

July 19, 2014

"The Best Car Buying Experience" I recently purchased a ford f-150 harley-davidson from Mark Deraney at this dealership and let me tell you he was very professional and respectful. Al More

by Mpro26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 21, 2014 -

Gerald Jones Ford responded

It's great to hear that Mark took excellent care of you and treated you with respect. We do want to be honest with our customers every step of the way and satisfaction is important. Thank you for your recommendation of our dealership and Mark as well. We hope to see you back in the future!

July 17, 2014

"Awesome" This was the best car buying experience ever. After buying my 1st car, I dreaded buying another car, it was the worst experience of my life. But worki More

by lwoods1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Taylor
Jul 21, 2014 -

Gerald Jones Ford responded

We are happy to have improved your experience with purchasing a vehicle. It's great that Martin took great care of you and left a good impression. Thank you for trusting him to help you find a vehicle to fit your needs and for purchasing from Bobby Jones. Your recommendation is appreciated. We hope you enjoy your vehicle and to see you back for any future needs!

July 16, 2014

bobby mixon The other day I came in to get my car serviced and to look at new vehicles. It started raining and bobby took me out to look at cars in the rain even More

by mstevens974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Mixon
Jul 21, 2014 -

Gerald Jones Ford responded

We're happy to hear about such a positive experience! Our customers should receive the best customer service possible. Thank you for taking the time to share and we hope to see you back!

July 15, 2014

Martin Taylor- An Awesome Person My salesman was Awesome!!!!! He is great at what he does. I had a bad experience previously here. I had said I was not going to ever go back there, More

by shonda2505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Taylor
Jul 16, 2014 -

Gerald Jones Ford responded

We are happy to hear that you gave us another chance and that Martin left such a great impression on you! It's great that he could help get you into a new vehicle to meet your needs and provided you with good customer service. Please let us know if you ever need anything else and enjoy your new vehicle!

July 10, 2014

Satisfied Customer I was looking for a drivers ed car and John found me a great deal. He went above and beyond to make the sale. It even had a full tank of gas. More

by Hudson Bell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, John Bowers
Jul 14, 2014 -

Gerald Jones Ford responded

We are happy to hear that John was helpful and provided you with a great experience! Thank you for choosing Bobby Jones and we hope to see you back!

July 08, 2014

Great experience Bought a 2013 F-150 Lariat 4x4 crew cab from Lou Smalls and he made it a pleasure to do business at B J Ford. He spent the time to make me feel like I More

by martfire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Smalls
Jul 09, 2014 -

Gerald Jones Ford responded

We're glad to hear that Lou took good care of you and got you into a great new vehicle! We appreciate your kind feedback about your experience and are happy you chose us to help. It makes us proud to hear that JR spent all the time needed with you as well to inform you of everything you needed to know. Enjoy your new F-150 and we look forward to having you back!

July 03, 2014

buying a new car This was the second vehicle that we bought from this dealer/salesman (John Bowers). John is a VERY good "people person", he makes the buyer feel at More

by mactazsc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bowers
Jul 07, 2014 -

Gerald Jones Ford responded

Thank you for your continued business! It's great to hear that John was such a good help in finding a new vehicle and provided good customer service. We want our customers to feel comfortable and confident in their purchase and not pressured into anything. We look forward to working with you again in the future!

July 03, 2014

Quality Customer Service Thank you for providing a dealership with quality customer service. Mr. Al Kemp and Mr. Todd Minter truly represent what every consumer is looking for More

by jenkijo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 07, 2014 -

Gerald Jones Ford responded

We are glad to hear that you think so highly of our dealership! Thank you for trusting us to take good care of you and help you find a vehicle. We hope to see you back for anything else you need in the future!

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