Back

Gerald Jones Ford

Augusta, GA

4.0
780 Reviews

3480 Wrightsboro Rd

Augusta, GA

30909

Directions

By Type

780 Reviews of Gerald Jones Ford

June 25, 2014

New Escape John Bowers was great to work with and very understanding of my vehicle needs for my wife. No pressure, fast, honest and fair. I would highly recomme More

by Pintot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bowers
Jun 26, 2014 -

Gerald Jones Ford responded

We are glad John took great care of you and helped you to have a positive experience! Buying a car should be stress free and exciting and we're happy to have found you a new vehicle to fit your needs. Thank you for choosing Bobby Jones and for your recommendation. We hope to see you back in the future!

June 25, 2014

Customer It was a great experience, in fact I referred my sister to him and he sold her a Ford Explorer Limited and her process was a great experience as well. More

by Hudson Bell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bowers
Jun 26, 2014 -

Gerald Jones Ford responded

We are glad to hear it! Thank you for your referral and for choosing Bobby Jones yourself as well. We are proud to have remained consistent in both of your experiences. Please let us know if you ever need anything else!

June 25, 2014

Purchase of 2013 Ford Certified Used F-150 Super Crew truck John Bower made our purchase experience enjoyable and beneficial. He was knowledgeable and professional, making our buying experience a very pleasant More

by jbutlerp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bowers
Jun 26, 2014 -

Gerald Jones Ford responded

It's great that John helped you to make an informed purchase that you were confident in! Thank you for your recommendation of him and for purchasing from us. We are glad you enjoyed your experience and we appreciate the time you took to share it!

June 22, 2014

John Mckenzie Great experience, great deal, service was great. I didn't stay for a long period of time during nothing. Type of vehicle was what I wanted and more More

by chopin911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Taylor, Martin Taylor
Jun 24, 2014 -

Gerald Jones Ford responded

We're happy to hear that you had a positive experience and enjoyed buying a new vehicle at Bobby Jones! Thank you for choosing us to help with your purchase and we hope you enjoy your new car!

June 16, 2014

Unexpected When I left home this Saturday I really didn't expect to find anything on my first day car hunting. Bobby Jones Ford was actually only the second car More

by lfurlough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Mixon
Jun 16, 2014 -

Gerald Jones Ford responded

We are so glad you decided to give Bobby Jones a chance and that we could get you in a new car at the right price! It's great that Bobby took excellent care of you and made you feel comfortable with your purchase and was honest and friendly throughout the experience. We appreciate you taking the time to write this review and thank you for your recommendation. We hope to see you back for any other needs you may have!

June 14, 2014

Exceptional buying experience I received excellent Service and support at Bobby Jones when I recently came in search for a pre-owned SUV. Lou Smalls answered all of my questions, More

by TM02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Smalls
Jun 16, 2014 -

Gerald Jones Ford responded

We are proud to hear that Lou took such great care of you! It makes us happy that you found a vehicle to meet your needs and that Lou answered all of your questions to make sure you were comfortable with your purchase. We hope you enjoy your new vehicle and that you'll be back for any future needs!

June 09, 2014

Best new car purchase experience!!!! I was really overwhelmed with purchasing a new car. I had been looking to trade in my vehicle for a while and had shopped around at several other deal More

by amathew4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 10, 2014 -

Gerald Jones Ford responded

We are very glad to hear that you received much better treatment at Bobby Jones! We never want a customer to feel pressured or stressed when purchasing a new car. We believe it should be an exciting and smooth process. It's great that Mark and JR helped you to find something you're comfortable in and we're happy you're enjoying it. Thank you for your kind words and recommendation and we look forward to having you back in the future!

June 06, 2014

The best customer service I have ever recieved! There are not enough positive adjectives to describe the great experiance I had. I could not thank Mr Deraney enough for all of his efforts as well as More

by clarjoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 10, 2014 -

Gerald Jones Ford responded

Thank you for such kind words about your experience at Bobby Jones! We are glad to hear that you received excellent treatment and left satisfied with your time here. We appreciate your recommendation and hope to see you back in the future!

May 30, 2014

the best My salesman Antonio was awesome. The man knows his stuff.if you have a question about his cars and trucks he'll have an answer for you. More

by Thomas freeland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Dunn, Antonio Dunn
Jun 02, 2014 -

Gerald Jones Ford responded

We're glad Antonio was so helpful and provided you with a great experience! Thank you for coming to Bobby Jones and for your recommendation. Please come back and see us for any future needs!

May 27, 2014

I didn't know I wanted to buy a Lincoln...but I came to Bobby Jones just to look at cars with a friend of mine. Mr. Smalls began talking to me about the features and options on the MKZ. His know More

by Shepards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Smalls
May 27, 2014 -

Gerald Jones Ford responded

We are happy to have been able to share our knowledge with you about the MKZ and help you with your decision to purchase or not. It's great that Mr. Smalls could answer questions and that he provided you with good customer service. Please let us know if you need anything going forward!

...
56
...