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Gerald Jones Ford

Augusta, GA

4.0
783 Reviews

3480 Wrightsboro Rd

Augusta, GA

30909

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783 Reviews of Gerald Jones Ford

October 11, 2013

Bobby Nixon got me into the car of my dreams not just a car to drive. I wanted low mileage , fairly new with a smooth ride. I got a 2011 Ford Edge with 18,000 miles on it. Leather seats, tow package, backu More

by Dtonini778
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Mixon
Oct 14, 2013 -

Gerald Jones Ford responded

Thank you for sharing your recent experience at Bobby Jones Ford Lincoln! We are glad that Bobby was able to provide you with an excellent experience while finding the perfect vehicle for you with all the features you were looking for. We appreciate your business and please let us know if there is anything we can assist you with in the future.

October 11, 2013

Shannon is a lovely young lady and a pleasure to work with. I have know Mrs. Saxon 14 plus years and follow her everywhere. She is very professional. More

by mrlyrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Oct 11, 2013 -

Gerald Jones Ford responded

Thank you for sharing your service experiences at Bobby Jones Ford Lincoln! We are very happy to hear that Shannon continues to provide you with first class serve experiences every time you visit her. We appreciate your continued business and look forward to continuing to serve you in the future.

October 11, 2013

MS.SHANNON WAS A SWEETHEART. SHE KNEW WHAT THE ISSUE MY TRUCK WAS HAVING JUST BY THE DISCRIPTION I GAVE HER. SHE EVEN CALLED ME DURING THE DAY TO UPDATE ME ON THE PROGRESS OF THE REPAIRS. More

by camolee4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Oct 11, 2013 -

Gerald Jones Ford responded

Thank you for letting us know about your recent service visit to Bobby Jones Ford Lincoln! We are happy that from start to finish Shannon was able to provide you with an excellent service experience. We appreciate your business and look forward to continuing to serve you in the future.

October 10, 2013

Shannon went above and beyond to answer all my questions that I had about repairs that were needed on my truck. She even found a nail in my tire that I hadn't noticed. She was not only helpful but observent More

by melleesims4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Oct 11, 2013 -

Gerald Jones Ford responded

Thank you for sharing your recent service experience at Bobby Jones Ford Lincoln! We are very happy to hear that Shannon was able to provide you with an excellent service experience while clearly letting you know exactly what will be repaired on your vehicle. We appreciate your business and please let us know if there is anything we can assist you with in the future.

October 10, 2013

I emailed and spoke with Mr. Kenneth Thomas on the phone regarding a Camry I was interested in financing. Kenneth informed me that he would be out of the office and arranged for me to meet with Mr. John Bo More

by BettyJMcCants
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Bowers
Oct 11, 2013 -

Gerald Jones Ford responded

Thank you for sharing your recent experience with Bobby Jones Ford Lincoln! We are happy to hear that from start to finish you were provided with an excellent car buying experience. We are happy to hear that in the end you were able to find the perfect vehicle for you. We appreciate your recommendation and please let us know if there is anything we can assist you with in the future.

October 10, 2013

My 2005 Ford 500 just rolled over 229,000 miles with mostly routine maintenance. I attribute the durability of this vehicle to the quality of care it receives at Bobby Jones Ford. Shannon Saxon has be More

by MikeSheldon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Oct 11, 2013 -

Gerald Jones Ford responded

Thank you for letting us know about your service experiences at Bobby Jones Ford Lincoln! We are happy to hear that Shannon is continually able to go above and beyond your expectations and have your vehicle serviced professionally at an excellent price. We appreciate your continued support and recommendation and look forward to continuing to serve you in the future.

October 10, 2013

Shannon is the ONLY person we will go to while at BJF. She is professional and she seems to truly care that the work is done right and that you are happy with it. She stays right on top of what is being d More

by kamstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Oct 11, 2013 -

Gerald Jones Ford responded

Thank you for sharing your recent service experience at Bobby Jones Ford Lincoln! We are glad to hear that Shannon is able to continually provide you with excellent service experiences every time you visit her. We appreciate your business and we look forward to continuing to serve you in the future.

October 09, 2013

I was online looking at used cars at Bobby Jones Ford when I spotted two Fusions I very much liked. Well, imagine my surprise the next morning when I received a call from John, who I might mention has a More

by lkight24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bowers
Oct 10, 2013 -

Gerald Jones Ford responded

Thank you for sharing your recent experience at Bobby Jones Ford Lincoln! We are very happy to hear that from start to finish John was able to provide you with a stress free and excellent car buying experience. We are glad to hear that he was able to answer all of your questions and meet you budget needs over the phone while discussing both vehicles you inquired about. We appreciate your very kind words and recommendation of John and please let us know if there is anything we can assist you with in the future. Enjoy your new Fusion!

October 09, 2013

I have purchased 2 Mustang GT's from Bobby ones Ford. They have by far the BEST Sales and Service I have ever had to dea with. Shannon Saxton is one of the most knowledgeable, sweetest and committed S More

by mring831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Oct 10, 2013 -

Gerald Jones Ford responded

Thank you for sharing your recent experience at Bobby Jones Ford Lincoln! We are very happy to hear that both our sales and service departments are continually able to provide you with excellent experiences every time you visit us. We are glad to hear that Shannon is always able to provide you with direct and stress free service experiences. We appreciate your recommendation of Shannon and the entire Bobby Jones staff and we look forward to continuing to serve you in the future.

October 09, 2013

I bought my Ford Ranger at this dealership in 2007 and have been very pleased with the continued service I get from them. Currently my service writer is Shannon Saxon, she is very dependable, trust worth More

by sportranger08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Oct 10, 2013 -

Gerald Jones Ford responded

Thank you for sharing your recent service experience at Bobby Jones Ford Lincoln! We are happy to hear that Shannon is able to continually provide you with excellent experiences while letting you know exactly what needs to be repaired. We appreciate your recommendation of Shannon and please let us know if there is anything we can assist you with in the future.

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