Gerald Jones Ford
Augusta, GA
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783 Reviews of Gerald Jones Ford
Bobby Nixon got me into the car of my dreams not just a car to drive. I wanted low mileage , fairly new with a smooth ride. I got a 2011 Ford Edge with 18,000 miles on it. Leather seats, tow package, backu car to drive. I wanted low mileage , fairly new with a smooth ride. I got a 2011 Ford Edge with 18,000 miles on it. Leather seats, tow package, backup camera, blue tooth all included. Sirius radio for 3 months to try . 60,000 mile full warranty , oil changes can not believe all the benefits from Bobby Jones Ford. More
Shannon is a lovely young lady and a pleasure to work with. I have know Mrs. Saxon 14 plus years and follow her everywhere. She is very professional. with. I have know Mrs. Saxon 14 plus years and follow her everywhere. She is very professional. More
MS.SHANNON WAS A SWEETHEART. SHE KNEW WHAT THE ISSUE MY TRUCK WAS HAVING JUST BY THE DISCRIPTION I GAVE HER. SHE EVEN CALLED ME DURING THE DAY TO UPDATE ME ON THE PROGRESS OF THE REPAIRS. TRUCK WAS HAVING JUST BY THE DISCRIPTION I GAVE HER. SHE EVEN CALLED ME DURING THE DAY TO UPDATE ME ON THE PROGRESS OF THE REPAIRS. More
Shannon went above and beyond to answer all my questions that I had about repairs that were needed on my truck. She even found a nail in my tire that I hadn't noticed. She was not only helpful but observent that I had about repairs that were needed on my truck. She even found a nail in my tire that I hadn't noticed. She was not only helpful but observent. She made made my visit NOT so Stressful. Thank you Shannon. More
I emailed and spoke with Mr. Kenneth Thomas on the phone regarding a Camry I was interested in financing. Kenneth informed me that he would be out of the office and arranged for me to meet with Mr. John Bo regarding a Camry I was interested in financing. Kenneth informed me that he would be out of the office and arranged for me to meet with Mr. John Bowers yesterday evening. This was my first visit to the dealership and I was quite impressed with the showroom appearance and the greeting I received from the receptionist and John. John and Kenneth had the car ready for the test drive. Although I did not receive the financing, John was very positive and kind with the news, and offered a “glimmer” of light with points to help me obtain financing for an automobile. Overall, my experience was very pleasant, hopeful and tranquil and I would highly recommend Bobby Jones Lincoln/Ford to anyone in the market for a new and/or used car! Thanks Guys! More
My 2005 Ford 500 just rolled over 229,000 miles with mostly routine maintenance. I attribute the durability of this vehicle to the quality of care it receives at Bobby Jones Ford. Shannon Saxon has be mostly routine maintenance. I attribute the durability of this vehicle to the quality of care it receives at Bobby Jones Ford. Shannon Saxon has been my service advisor for quite some time and she goes out of her way to save me time and money when it comes to maintenance and service on my 500. She has saved me countless dollars and lots of frustration by recommending service be done in advance of failure. She goes out of her way to show me the needed work or the part that needs replacing. Thanks to this kind of service my 500 has never seen a wrecker, much less been towed by one. NO ONE touches my 500 for parts, maintenance or service work unless it's at Bobby Jones Ford - tires, batteries, oil changes included! You have one very satisfied customer here!! More
Shannon is the ONLY person we will go to while at BJF. She is professional and she seems to truly care that the work is done right and that you are happy with it. She stays right on top of what is being d She is professional and she seems to truly care that the work is done right and that you are happy with it. She stays right on top of what is being done and makes sure that it gets done on time. More
I was online looking at used cars at Bobby Jones Ford when I spotted two Fusions I very much liked. Well, imagine my surprise the next morning when I received a call from John, who I might mention has a when I spotted two Fusions I very much liked. Well, imagine my surprise the next morning when I received a call from John, who I might mention has a way of putting you right at ease from the start of the conversation. He was so very helpful, assuring in his knowledge of products, ie gas mileage, age and mileage, make and models. He made me feel more enlightened with his assertive explanations of the different car models telling me about other car models also. When I told him I was on a very strict budget he made me feel comfortable and not hesitant about discussing the finances. I found it so easy to answer his questions and not wanting to hurry and get off the phone! I would want to know any other business I needed to conduct no matter what kind of business, there would be another John Bowers there to help me. I might mention I have never used your dealership in the past or even thought of it because it is so large. In my book, John is an asset to Bobby Jones Ford Lincoln! More
I have purchased 2 Mustang GT's from Bobby ones Ford. They have by far the BEST Sales and Service I have ever had to dea with. Shannon Saxton is one of the most knowledgeable, sweetest and committed S They have by far the BEST Sales and Service I have ever had to dea with. Shannon Saxton is one of the most knowledgeable, sweetest and committed Service Writers I have ever dealt with. I HIGHLY recommend her and Bobby Jones Ford. More
I bought my Ford Ranger at this dealership in 2007 and have been very pleased with the continued service I get from them. Currently my service writer is Shannon Saxon, she is very dependable, trust worth have been very pleased with the continued service I get from them. Currently my service writer is Shannon Saxon, she is very dependable, trust worthy and informed about what my truck needs, when I bring it in for service. She lets me know if there is any additional service and any recalls that my truck may need and advises me on the cost and time. In my opinion, she is a very good employee and a keeper. Thank you Shannon for the years of service for my truck. More





