Gerald Jones Honda

Ease of Purchase I used Tru-car to help with my search. Within minutes Mr. Allan Baer called and offered to help me with the purchase of a new Honda CR-V. There was I used Tru-car to help with my search. Within minutes Mr. Allan Baer called and offered to help me with the purchase of a new Honda CR-V. There was no pressure, but a sincere offer to help when I decided what vehicle I wanted. I called Allan the next day and we set up a time for a test drive. Allan met me at my car when I pulled up to the dealership. We talked and then he had someone to appraise my old vehicle. We went for a test drive. He actually let me drive a distance that helped me know how the car handled. I have had dealers drive the car and talk to me while they drove, or they only let me drive a mile or two. When I decided to buy, Allan introduced me to Monty who did the initial paperwork. Michael ended the transaction with the signing of the contract. Since we are from a military family we got a discount for the service of my spouse. Allan then went with me to the car and showed me how to work all the electronics that the car has. He also offered to help if I have questions later on. I was pleased with my experience. I would recommend Gerald Jones Honda as a place to purchase a car. More

Crooked service department Twenty year customer. At my last service call, I was told there were a variety of problems with my Civic, totaling $3,000.00. Since my car has only be Twenty year customer. At my last service call, I was told there were a variety of problems with my Civic, totaling $3,000.00. Since my car has only been serviced by this location, this was puzzling. My car sat all summer until I could get a second and third opinion, one from a Honda tech. Both mechanics indicated there was absolutely NOTHING WRONG with my car. Because you tried to bilk a woman with unnecessary repairs, you have lost a loyal customer. More

Great Service Department Service was excellent I was treated like a valued customer. I particularly like the U er service so I didn’t have to wait for my car. Much better than Service was excellent I was treated like a valued customer. I particularly like the U er service so I didn’t have to wait for my car. Much better than some other local dealers I have been to. More

Awesome experience great customer service Went to buy car dealership was willing to work with me on price and I found them to be extremely competitive with all markets in the immediate area an Went to buy car dealership was willing to work with me on price and I found them to be extremely competitive with all markets in the immediate area and Atlanta as well More

Time saving and great value I loved how all the staff was eager to help me out as it was my first time being here. I also loved how quick the service was. I loved how all the staff was eager to help me out as it was my first time being here. I also loved how quick the service was. More

Easy recall for my Honda minivan Kenny Elam provided excellent service as always. I was amazed, however, by the gentleman who brought my vehicle to the front for my pick up. It was Kenny Elam provided excellent service as always. I was amazed, however, by the gentleman who brought my vehicle to the front for my pick up. It was a hot Augusta Day with temps in June topping out at 97 degrees. He dropped the vehicle off and then ran (literally) back into the dealership.... returning with bottles of ice cold water, one for me and one for my wife. He went above and beyond the service commitment to provide a truly exceptional experience. I will be back again and again. More

Excellent experience The whole car buying process was quick and straightforward. All of the sales associates and managers were honest and extremely accommodating. I would The whole car buying process was quick and straightforward. All of the sales associates and managers were honest and extremely accommodating. I would absolutely recommend Gerald Jones to my friends and family. More

Awesome service Very fast and efficient. Very friendly. Took a test drive and recieved a very good demonstration on all the features. The finance paperwork went Very fast and efficient. Very friendly. Took a test drive and recieved a very good demonstration on all the features. The finance paperwork went real fast. More

Fantastic dealership as a whole!! I have just purchased yet another Honda vehicle. As always it was a very pleasant experience. They are extremely helpful, friendly and so easy to de I have just purchased yet another Honda vehicle. As always it was a very pleasant experience. They are extremely helpful, friendly and so easy to deal with. I highly Recommend them!! More

Recall repair was excellent Excellent service for a recall/repair for my Outback passenger airbag. Convenient appointment, (I was able to chooses the time), ready when promised. Excellent service for a recall/repair for my Outback passenger airbag. Convenient appointment, (I was able to chooses the time), ready when promised. The service department is the best. More