Gerald Jones Honda

I love this dealership and its service department! I had a rare opportunity to go on vacation, but needed an oil change. Alicia was able to get me in at the last minute to have the oil changed so I I had a rare opportunity to go on vacation, but needed an oil change. Alicia was able to get me in at the last minute to have the oil changed so I could travel. My car was well-taken care of, and I was grateful. Alicia and Kenny Elam ROCK! I never have an issue when my car is serviced. There customer care skills are outstanding! If you're looking for quality service, contact them! If you're looking to lease/buy a vehicle, contact Richard Byrd. He's the best, and can get you into a vehicle! He and the financial team can find you a vehicle based on your budget and needs. You can have confidence in them! More

I needed help updating the Honda Link on my Pilot before the deadline next week so was glad I was able to get an appointment right away and had the experts there update it when I had trouble doing it myself the deadline next week so was glad I was able to get an appointment right away and had the experts there update it when I had trouble doing it myself at home. Great free car wash and vacuuming too was greatly appreciated!! More

Ryan handles services and repairs with superb professionalism and efficiency. There is no time wasted, and my wait time is minimal, and the waiting facilities are always clean and comfortable. professionalism and efficiency. There is no time wasted, and my wait time is minimal, and the waiting facilities are always clean and comfortable. Tom P More

Customer service is always great ! Never have any Customer service is always great ! Never have any problems . Our 4th Honda Pilot not because any problems but just to get a newer one each time . Customer service is always great ! Never have any problems . Our 4th Honda Pilot not because any problems but just to get a newer one each time . More

The employees are knowledgeable , kind , respectful , great crew . Great company . Good job on our car . great crew . Great company . Good job on our car . More

Kenny Elam was my advisor, he was professional and courteous. The technician, Mr. Anderson, went over my car thoroughly letting me know of any future service it would need. courteous. The technician, Mr. Anderson, went over my car thoroughly letting me know of any future service it would need. More

Awesome customer service and timing. Lindsey was very knowledgeable and detailed. Love the car wash. knowledgeable and detailed. Love the car wash. More

Gerald Jones Honda is our Number 1 place to buy and service our vehicles. We have purchased over a dozen vehicles in the past 20 years and have been COMPLETELY 100% satisfied with their sales departme service our vehicles. We have purchased over a dozen vehicles in the past 20 years and have been COMPLETELY 100% satisfied with their sales department, finance department, salesmen, parts department, service department, and all staff including the greeters as we call or walk in the door. This is a very professional team that makes you feel welcome and part of the "family." I have highly recommended Gerald Jones Honda to all my family and friends. More

So easy to make appointment and fast efficient service. They are honest and helpful technicians They are honest and helpful technicians More

The awesome communication with service adviser Kenny Elam. Always good service from him every visit. Elam. Always good service from him every visit. More