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Gerald Jones Subaru

Augusta, GA

5.0
108 Reviews

4022 Washington Rd

Augusta, GA

30907

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108 Reviews of Gerald Jones Subaru

May 05, 2023

From beginning to end it was a great experience. Did not feel any pressure to make a purchase and we are thrilled with our new Subaru. More

by divqen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dorion, Wayne Cox, Digital Airstrike, Virginia Atkins
May 10, 2023 -

Gerald Jones Subaru responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Gerald Jones Subaru. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

April 20, 2023

Once I connected with Max Puleo, he was so helpful and answered as many questions that I asked him. He was very knowledgeable and if he didn't know, he would be honest and say he would find out. And I a More

by top50moe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Puleo
Apr 25, 2023 -

Gerald Jones Subaru responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

April 07, 2023

I got EXCEPTIONAL service and I got the PERFECT car. Absolutely everything was perfect. I couldn't be happier with my pretty new car More

by brandypeters76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tj
Apr 12, 2023 -

Gerald Jones Subaru responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

March 11, 2023

The staff here provided great customer service all around,and they were friendly,knowledgeable and professional throughout the time I was there. More

by dd2389
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will, Annette, Melissa
Mar 11, 2023 -

dd2389 responded

All around great business to come to for all your vehicle needs!

February 22, 2023

Our salesman, Joe Pretzello, was knowledgeable, professional, and had positive attitude. The best and quickest car purchasing experience we have ever had More

by jamterps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Pretzel, Patricia Armour
Feb 27, 2023 -

Gerald Jones Subaru responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

January 01, 2023

Excellent customer service, clean professional shop, clear explanation of the work, great value for the dollar. More

by don
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Digital Airstrike, Virginia Atkins
Jan 05, 2023 -

Gerald Jones Subaru responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

October 07, 2022

Had a very good and informative relationship with the Salesman (Max Peulo). He was courteous and very professional on all the questions we asked. Looking forward to dealing with him again. More

by rfoster30906
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Pueleo
Oct 12, 2022 -

Gerald Jones Subaru responded

Thank you so much for the wonderful compliments! Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

October 06, 2022

I liked the no pressure attitude. I pretty much knew what I wanted and our salesman was great on advice to enhance that. More

by MaurielJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thaxton, Digital Airstrike, Virginia Atkins
Oct 12, 2022 -

Gerald Jones Subaru responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

September 19, 2022

Kelley Fitzwater listened well. Then she was informative, responsive and very helpful. I'm thankful that I visited your location and met her at an opportune time. More

by Mark P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Fitzwater
Sep 22, 2022 -

Gerald Jones Subaru responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

August 21, 2022

My salesman Nicholas Bussey had my car cleaned to my expectations (because Im pretty particular), tinted and all my paperwork ready for me to sign as soon as I arrived! I was in and out! The experience More

by Sbussey211
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Bussey
Aug 24, 2022 -

Gerald Jones Subaru responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Virginia Atkins Digital Marketing Manager 706.650.3378

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