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Gerald Jones Subaru

Augusta, GA

5.0
108 Reviews

4022 Washington Rd

Augusta, GA

30907

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108 Reviews of Gerald Jones Subaru

March 29, 2020

They treat you like family. The best dealership I have every delt with. How was awesome. If you are in the market for a vehicle this is the PLACE. Joe was awesome. First time buying a Subaru. More

by Glenn
Recommend Dealer
Yes
Employees Worked With
Joe, Misty Jackson, Virginia Atkins
Apr 09, 2020 -

Gerald Jones Subaru responded

Glenn, thank you for the feedback! We are happy to hear about your positive experience at Gerald Jones Subaru, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! The Gerald Jones Subaru Team, (706) 228-7600

February 09, 2020

I am 100% satisfied with my experience at Gerald Jones Subaru so far. My salesman, Joe Pretzello has been awesome and done for me everything that he said he would do as well as James in the service depart More

by BrenC
Recommend Dealer
Yes
Employees Worked With
Stephanie, Joe and John and James in the service department , Digital Airstrike
Feb 11, 2020 -

Gerald Jones Subaru responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Gerald Jones Subaru Team, (706) 228-7600

February 06, 2020

Purchasing a new Subaru while old one is being serviced. I like the courteous and friendly way I am treated anytime I have to bring my car in for service by everyone, especially Joe Pretzello. More

by annhlowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Pretzello
Feb 11, 2020 -

Gerald Jones Subaru responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Gerald Jones Subaru Team, (706) 228-7600

January 30, 2020

The staff was friendly and knowledgeable without pressuring to buy. We returned several times, looked at several cars and always received the assistance without pressure. A wonderful experience, w More

by Kim
Recommend Dealer
Yes
Employees Worked With
David McNeal
Feb 04, 2020 -

Gerald Jones Subaru responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gerald Jones Subaru. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Gerald Jones Subaru Team, (706) 228-7600

December 25, 2019

Simple, straightforward buying experience. Drew Jones is honest, sincere and trustworthy. Drew will tell you what is realistic, what he can and cannot due, then follows through on what he comm More

by Richard Mc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Jones and Evan Stoffell
Dec 31, 2019 -

Gerald Jones Subaru responded

Richard, we loved reading this review! Happy customers are our aim, and it appears Drew really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Best, The Gerald Jones Subaru Team, (706) 228-7600

November 23, 2019

Are you in Augusta, this is where it is This is from somebody who just bought a Subaru. E and J are most helpful. They go above and beyond. Sales wise: They tell you what you are going to More

by gomikhael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Curran, Evan Stoffell
Nov 26, 2019 -

Gerald Jones Subaru responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Gerald Jones Subaru! Best, The Gerald Jones Subaru Team, (706) 228-7600

November 07, 2019

Welcomed me and my four legged child, like we were family. Everyone at Gerald Jones Subaru is super nice. They treated me and my dog like family. They even kept the metal dog bowl, that I water my dog with, th More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buddy Cooper, Jesse Strickland, Wayne Cox, Raymond Fulcher, Carl Gant, David McNeal
Nov 10, 2019 -

Gerald Jones Subaru responded

Thank you so much for taking the time to share your kind words about your experience at Gerald Jones Subaru! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, The Gerald Jones Subaru Team, (706) 228-7600

September 19, 2019

Excellent Customer Service and Follow Up Everyone was very accomodating and polite. I believe my service tech was Ryan, who answered every one of my questions and even checked some things I n More

by kevint
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan (service tech) and Kelley Fitzwater (salesperson)
Sep 19, 2019 -

Gerald Jones Subaru responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Regards, The Gerald Jones Subaru Team, (706) 228-7600

August 19, 2019

Best Experience Ever Car Shopping I found the car I was interested in online and called about the availability. Found out it was and made the drive from Dublin, GA. Car was ready for u More

by countrylane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 21, 2019 -

Gerald Jones Subaru responded

Thank you so much for leaving this nice review! Please let us know if we can help you with anything else in the future. Regards, The Gerald Jones Subaru Team, (706) 228-7600

August 08, 2019

Very Happy Friendly sales person, not aggressive, had knowledge of vehicle. Called a head and the vehicle was ready for test drive upon arrival. Purchased on se More

by Julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley Fitzwater and Charles Beasley
Aug 11, 2019 -

Gerald Jones Subaru responded

Thank you for this amazing review, Julie! We really appreciate your business and look forward to seeing you again down the road. Regards, The Gerald Jones Subaru Team, (706) 228-7600

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