Gerald Jones Subaru

Purchase I appreciated heir dIrect, to the point, and courteous way of communicating. The staff is extremely knowlwedgeable, helpful, and very friendly. Thei I appreciated heir dIrect, to the point, and courteous way of communicating. The staff is extremely knowlwedgeable, helpful, and very friendly. Their pricing on the purchase and on trade in values was extremely fair. More

Great service as usual! I take my Subaru Outback to Gerald Jones Subaru because they are trained in the service of my vehical. I did not give five stars because the for us hi I take my Subaru Outback to Gerald Jones Subaru because they are trained in the service of my vehical. I did not give five stars because the for us higher than normal. More

Forester 12,000 mile service We appreciated the prompt, courteous and efficient service for the 12 k factory mainenance check on our 2017 Forester. We also enjoyed the coffee and We appreciated the prompt, courteous and efficient service for the 12 k factory mainenance check on our 2017 Forester. We also enjoyed the coffee and internet access. It was nice to see and chat with our salesman, Joe Pretzello, again. Our Forester was returned to us nicely washed and cleaned. More

Great car buying experience Joe Pretzello was great. He wasn’t pushy and took the time to explain things to us about the car both the day we bought it and on Monday when we came Joe Pretzello was great. He wasn’t pushy and took the time to explain things to us about the car both the day we bought it and on Monday when we came back with the check and title to our trade-in. He also texted, e-mailed us and called back and forth for about a week before we could make it to the dealer to actually look at the car we were interested in. He also kept us in the loop while we were waiting for the paperwork to be completed. More

Buying a Subaru Ascent Best customer service ever . David was amazing. He went above and beyond. He explained how to use our new ascent . He showed us around the dealershi Best customer service ever . David was amazing. He went above and beyond. He explained how to use our new ascent . He showed us around the dealership and introduced us to everyone. He made us feel welcome to the Subaru family We will recommend it to everyone we know . More

great experience Jeremy Gose was professional, informative, and didn’t pressure us at all. They honored vip pricing on the ascent and agreed to match Carmax trade in o Jeremy Gose was professional, informative, and didn’t pressure us at all. They honored vip pricing on the ascent and agreed to match Carmax trade in offer. Very smooth process and friendly people. More

A stress-free purchase experience Reasonable pricing, fair trade-in price, open and personable sales and finance staff defines our buying experience at Gerald Jones Subaru. Joe Pretze Reasonable pricing, fair trade-in price, open and personable sales and finance staff defines our buying experience at Gerald Jones Subaru. Joe Pretzello was professional and highly knowledgeable about his product, a refreshing change from many of our past experiences with other dealers. More

Crosstrek 12 months maintenance Courteous service, explanation of what had to be done according to car's mileage and age. Information of general car 'health' after service performed. Courteous service, explanation of what had to be done according to car's mileage and age. Information of general car 'health' after service performed. Comfortable waiting area More

Super Subaru Service ! I experienced and "engine light" signal on my Forester and immediately called Gerald Jones service Dept. They were extremely responsive, gave me some I experienced and "engine light" signal on my Forester and immediately called Gerald Jones service Dept. They were extremely responsive, gave me some helpful tips, and scheduled me immediately for a visit. Upon arrival I was greeted in a friendly, professional manner and they listened fully. I was then kept fully informed as the service was provided, and they made my wait relaxed and comfortable. Once the service was completed, they fully debriefed me an went over all warranty and routine service work that was performed. I could not be more pleased and appreciative and remain a VERY satisfied customer. More

The Best in Every Way !! I appreciate the excellent service my car and I received from Gerald Jones. Bill Roberts, my service adviser, and the technicians got to work on my c I appreciate the excellent service my car and I received from Gerald Jones. Bill Roberts, my service adviser, and the technicians got to work on my car as soon as I arrived, at the appointment time. The newly remodeled showroom and waiting area are nicely decorated and comfortable. I am glad the salespersons now have offices, not grouped in cubicles in the middle of the floor--space now used for car display. I appreciate getting to visit with David McNeal, my salesman, who always greets me and makes sure I am still enjoying my car. He and Bill make me feel so good about Gerald Jones that I constantly tell people that they should strongly consider getting a Subaru from your dealership. I like being given the check sheet that shows what the tech has checked on my Outback and the detailed list of services performed. Everyone at the dealership makes customers feel confident that every person and every car are important and all issues are solved in a timely, efficient manner. I look forward to my next service checkup and know that if I have any questions or problems, the Gerald Jones dealership will take care of me and my car. Bill Roberts and David McNeal are outstanding people who make my contact with your dealership satisfying and make me sure I will keep telling people about how great Gerald Jones is. More