Gerald Kia of Matteson

AARON CARTER is the best . 10/10 highly recommended. The staff was friendly . He will do everything in his power to make sure he you’re a satisfied customer!! 10/10 highly recommended. The staff was friendly . He will do everything in his power to make sure he you’re a satisfied customer!! More

Peter was so helpful. The only problem I had was when I scheduled the appointment for service the young lady misquoted my 60000 mile service for about $282. I kept telling The only problem I had was when I scheduled the appointment for service the young lady misquoted my 60000 mile service for about $282. I kept telling her that didn't sound right. When I got to the dealership I found out she basically scheduled a high end oil change. I wish the dealership had done something to compensate me for the misinformation. More

Great service, done in a timely manner. Good communication about the progress and results of the service. Friendly and accommodating! Good communication about the progress and results of the service. Friendly and accommodating! More

So far I been pleased with my service I have been able to get an appointment in timely manner. The staff is friendly get an appointment in timely manner. The staff is friendly More

Returned 3 times to get the service, and they tried to charge me for their error. charge me for their error. More

The service staff is very nice and friendly. Each time I come in I feel welcome and comfortable. Each time I come in I feel welcome and comfortable. More

To Greald Kia in Matteson. ..thanks Robert, Shelly, and Team for taking care of my Kia. My car is always in good hands at Gerald Kia in Matteson. #youallrock ..thanks Robert, Shelly, and Team for taking care of my Kia. My car is always in good hands at Gerald Kia in Matteson. #youallrock More

Fantastic sales experience and excellent service department customer service. Spokennoise very glad I didn't go 21 of the dealers that are actually closer to my home, well worth the drive! department customer service. Spokennoise very glad I didn't go 21 of the dealers that are actually closer to my home, well worth the drive! More

Deceitful, unorganized, and the vehicle had to come from another dealer, they told me it would be flat bedded, is was driven and had the porter spilled coffee in the drink holder, and mud on the door jam. E another dealer, they told me it would be flat bedded, is was driven and had the porter spilled coffee in the drink holder, and mud on the door jam. Even the gas tank wasn't full and the vehicle was dirty, they didn't detail it. More

Had my car for almost a month, thought they figured out the issue with the turbo, put a new part in. It didn't fix the issue. Still charged me about 75% of the cost of the new part that didn't fix the issu the issue with the turbo, put a new part in. It didn't fix the issue. Still charged me about 75% of the cost of the new part that didn't fix the issue. Peter was receptive and helpful More