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Gerald Kia of Naperville

Naperville, IL

3.2
553 Reviews

1661 Aurora Ave

Naperville, IL

60540

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553 Reviews of Gerald Kia of Naperville

June 26, 2014

Awesome, Awesome, Awesome First and foremost I would like to say how awesome Quentin was. He was very patient, professional and persistent. Not persistent against me, but for m More

by bdear1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, Quentin Stanley
Jun 27, 2014 -

Gerald Kia of Naperville responded

Thank you for writing about your visit with us! I am happy to hear that Quentin was able to provide you with the outstanding customer service we strive to deliver to each of our guests. Congratulations on your new purchase and thank you also for your recommendation! We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our followers and likers. Best regards, Dave Chastain; dchastain@geraldauto.com  

June 21, 2014

Quentin stanley Mr. Stanley was a very informative when it came to Kia products.He answered all of our questions in away that we understood more about the different c More

by Warrantcwo2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jun 23, 2014 -

Gerald Kia of Naperville responded

Thank you for sharing this great feedback with us! Quentin is a great asset to our team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Please let us know if there's anything else we can do for you. Respectfully, Dave Chastain; dchastain@geraldauto.com

June 15, 2014

Great Experience! Quentin was great to work with. The process was quick and painless. Best dealership experience ever! (and I've had my share) Would definitely consider More

by Donnalap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jun 16, 2014 -

Gerald Kia of Naperville responded

Thank you for taking the time to share with us! The goal of the our team is to ensure a painless and quick process for each of our customers. It’s quite an accomplishment to hear that Quentin provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Respectfully, Dave Chastain; dchastain@geraldauto.com

June 11, 2014

Great Experience! "Q" is a keeper! I was reluctant to give up my 17 year old car, but "Q" made the decision easier. His knowledge, outgoing personality, and patience sealed the deal fo More

by anniefbanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jun 12, 2014 -

Gerald Kia of Naperville responded

Annie, thank you for writing such a great review about our dealership! We are so very pleased that Quentin could make your visit easy, and he is a valuable team member, indeed. We believe that's how every car buying experience should be. Please let us know if there's anything else we can do for you. Take care, Dave Chastain; dchastain@geraldauto.com

May 30, 2014

Great deal , great people Quentin was a pleasure to work with getting our first new car ever. Couldn't be happier with the outcome. Thanks 'Q'. And mike was great too. More

by Num1nolesfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
Jun 02, 2014 -

Gerald Kia of Naperville responded

It was a pleasure to read about your first new car buying experience working with Quentin. It's delightful to know that we were able to provide you with such a happy experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Respectfully, Jim Whitgrove, General Sales Manager, jwhitgrove@geraldauto.com

May 28, 2014

2014 kia soul Great and honest man to work with. Had a great experience buying a car from him and he was able to work with me in getting everything I wanted. You w More

by Rgoins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley, Quentin Stanley
May 29, 2014 -

Gerald Kia of Naperville responded

Thank you for taking the time to leave us this terrific review of your experience at our dealership. I am delighted to hear that our staff was able to provide you with a great buying experience and was able to help you get what you wanted. If there is anything more we can do for you please come back and see us any time! Take care, Jim Whitgrove, General Sales Manager, jwhitgrove@geraldauto.com

May 27, 2014

Excellent Experience 'Q' is a friendly, knowledgeable salesman. We are very happy with our experience and our new vehicle. I would recommens Q, Gerald and Kia to anyone i More

by KonradE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
May 28, 2014 -

Gerald Kia of Naperville responded

I sincerely thank you for going out of your way to write this review about our dealership. I am pleased to know that Quentin was friendly and knowledgeable during your visit and was able to provide you with a positive experience. We appreciate your recommendation and we look forward to seeing you again. All the best, Jim Whitgrove, General Sales Manager, jwhitgrove@geraldauto.com

May 12, 2014

Best Sales Consultant Ever Quentin Stanley provided for the best car-buying experience of my life. He was friendly, knowledgeable, attentive, and efficient. I feel that he More

by Bigshotfuller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
May 13, 2014 -

Gerald Kia of Naperville responded

Thanks for your outstanding review! We're glad to hear that Quentin was friendly, knowledgeable, attentive and efficient! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Warm regards, Jim Whitgrove, General Sales Manager, jwhitgrove@geraldauto.com

May 28, 2014 -

Gerald Kia of Naperville responded

I sincerely thank you for going out of your way to write this review about our dealership. I am pleased to know that Quentin was friendly and knowledgeable during your visit and was able to provide you with a positive experience. We appreciate your recommendation and we look forward to seeing you again. All the best, Jim Whitgrove, General Sales Manager, jwhitgrove@geraldauto.com

May 03, 2014

Kia Sportage Very pleasant experience! Quentin was very helpful and knowledgeable. He took the time to explain everything really well. He was patient and not at al More

by Neeni22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin Stanley
May 05, 2014 -

Gerald Kia of Naperville responded

I am happy to hear that your time spent with Quentin, was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns regarding your new vehicle please come back to visit us. Thanks for your recommendations and all of us are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Jim Whitgrove, General Sales Manager, jwhitgrove@geraldauto.com

April 19, 2014

Best Deal Ever at Gerald Kia I worked directly with Quentin Stanley, Jason Allen & Jeff Gerald. They were all a pleasure to work with as I came in originally for a repair after ge More

by Erick3211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin, his sales manager Jason Allen and Jeff Gerald, Quentin Stanley
Apr 23, 2014 -

Gerald Kia of Naperville responded

On behalf of Gerald Subaru of Naperville, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. It’s a delight to know that Quentin, Jason and Jeff were able to help and proudly represent our dealership throughout your visit. Congratulations on your new Kia. I’m looking forward to doing business with you in the future. Please check our Facebook Offers tab for the latest exclusive coupons. Best, Jim Whitgrove, General Sales Manager, jwhitgrove@geraldauto.com

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