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Gerald Kia of North Aurora

North Aurora, IL

Overview
Reviews
4.7
739 Reviews
Call Dealership (630) 907-0770
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201 Hansen Boulevard

North Aurora, IL

60542

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Showing 739 reviews

May 06, 2025

Our experience with Gerald Kia in North Aurora was truly exceptional. We knew what we wanted, we had determined what we were willing to invest and Martine and Tim made it a very professional and no pressure More

by schmidtfam2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Slatery. Sales Manager, Martin Martinez
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May 06, 2025 -

Gerald Kia of North Aurora responded

Thank you so much for your kind words! We’re thrilled to hear that your experience with Gerald Kia of North Aurora was exceptional and that Martine and Tim provided you with a professional and pressure-free environment. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

April 27, 2025

Dealership had the car we were looking for. -Adil was great!He explained everything and answered all our questions. More

by rgem1023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
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Apr 28, 2025 -

Gerald Kia of North Aurora responded

Thank you for your wonderful review! We're thrilled to hear that you found the car you were looking for and that Adil was able to assist you effectively. At Gerald Kia of North Aurora, we strive to provide excellent customer service, and we're glad to see that reflected in your experience. We hope to see you again soon! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

April 24, 2025

I have been a part of purchasing a few vehicles here and have been very happy with all of them. More

by m.grandt@sbcglobal.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Report | Print
Apr 24, 2025 -

Gerald Kia of North Aurora responded

Thank you for your wonderful review! We are thrilled to hear that you've had a positive experience with us at Gerald Kia of North Aurora while purchasing multiple vehicles. Your satisfaction is our top priority, and we appreciate your loyalty. We look forward to assisting you again in the future! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

April 17, 2025

Fantastic salesman. Made sure we got the deal we were looking for. Very happy with our purchase. More

by Mikey.preston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Vanacora
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Apr 18, 2025 -

Gerald Kia of North Aurora responded

Thank you for your wonderful review, Mikey! We’re thrilled to hear that you had a fantastic experience with our salesman and that you found the deal you were looking for. Your satisfaction with your purchase means a lot to us at Gerald Kia of North Aurora. We hope to see you again soon! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

April 13, 2025

Excellent service and assistance from everyone that is involved. It was the best car buying experience I’ve had. More

by Jpreto22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Martin Martinez
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Apr 15, 2025 -

Gerald Kia of North Aurora responded

Thank you for your kind words! We’re thrilled to hear that you had the best car buying experience at Gerald Kia of North Aurora. Our team always strives to provide excellent service and assistance to our customers. We appreciate your feedback and look forward to seeing you again! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

April 09, 2025

The staff at the dealership was very helpful in helping me find the perfect car. My salesmen Martin was also very knowledgeable and helped me understand all the functions of my new car. I would recommend t More

by grif00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Martinez
Report | Print
Apr 09, 2025 -

Gerald Kia of North Aurora responded

Thank you so much for your wonderful review! We're thrilled to hear that Martin was able to assist you in finding your perfect car and that you appreciated the knowledge he shared with you. At Gerald Kia of North Aurora, we strive to ensure a great experience for our customers, and your recommendation means a lot to us. We hope to see you again soon! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

April 01, 2025

My son and I got lied to about insurance payment. All they wanted was to sell him his first car and set him up to failure cuz we told them what our budget was for insurance we clearly told them anyth More

by marimendez90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Akos Hefner, Chuck Settles
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March 24, 2025

We had a lifetime warranty that we felt wasn't being honored. In the end one of the owners stepped in, with the help of GM Chuck Settles and made sure that our issues were resolved. We greatly apprecia More

by gamerbella1
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deen Cain, Chuck Settles
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Mar 24, 2025 -

Gerald Kia of North Aurora responded

Thank you for sharing your experience with us! We’re thrilled to hear that our team, including GM Chuck Settles, was able to resolve your issues regarding the lifetime warranty. At Gerald Kia of North Aurora, we strive to take care of our customers, and we truly appreciate your kind words. We look forward to assisting you again when you're ready for your next vehicle! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

March 08, 2025

Great customer service and pleased with the experience. I would recommend to another friend. I have purchased multiple vehicles here. More

by odonneca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Vanacora, Gina Esposito
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Mar 08, 2025 -

Gerald Kia of North Aurora responded

Thank you for your kind words! We truly appreciate your continued support and are thrilled to hear that you had a great experience with us at Gerald Kia of North Aurora. Your recommendation means a lot, and we look forward to assisting you with your future vehicle purchases. See you next time! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

March 08, 2025

Finance person deceived us when signing loan agreement and now we’re paying for repairs on our own. Don’t believe anything they say because all they care about is selling a vehicle. Wife spoke to GM and i More

by Brian Miller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dan Koste
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Mar 12, 2025 -

Gerald Kia of North Aurora responded

Brian, I would like to speak with you directly in order to better understand the circumstances you’ve described and discuss your warranty in greater detail, as a warranty requires proof of manufacturer recommended services being completed. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

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