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Gerald Kia of North Aurora

North Aurora, IL

Overview
Reviews
4.7
705 Reviews
Call Dealership (630) 907-0770
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201 Hansen Boulevard

North Aurora, IL

60542

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Showing 705 reviews

April 26, 2024

Since the moment I walked in me and my daughter (2yrs old) were catered to ! More

by Bethrack07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
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Helpful
April 11, 2024

Great experience! Adil, our sales representative, was incredibly knowledgeable, conscientious, and kind. He exceeded our expectations and provided exceptional customer More

by tkredell11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
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Apr 16, 2024 -

Gerald Kia of North Aurora responded

Thank you for the great feedback! I am so happy to hear that you have enjoyed your visit here at our dealership! Adil is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

Helpful
April 07, 2024

Overall great experience with quick service and easy selection. Knowledgeable staff who know their cars. More

by Zzakaras
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Kainz, Adil Fadlelmula
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Apr 10, 2024 -

Gerald Kia of North Aurora responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

Helpful
April 02, 2024

Keith Marshall so great and patient with us! Walked out with the we love! Thank you such a friendly dealership! More

by Eshebli89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Marshall
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Apr 05, 2024 -

Gerald Kia of North Aurora responded

Thank you for providing this amazing feedback! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

Helpful
March 19, 2024

Very professional very helpful great staff Martin and Dan were amazing 100 percent recommend thank you. More

by nadiachavez5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim and Dan , Martin Martinez
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Mar 22, 2024 -

Gerald Kia of North Aurora responded

Thank you for leaving us this great review, Nadia! I am very happy to hear that we could be very professional and helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

Helpful
March 15, 2024

Friendly staff and sales person assist us well in our forever car and making sure we were taken care of at all times. More

by recgal09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Martinez
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Mar 20, 2024 -

Gerald Kia of North Aurora responded

We are truly grateful for this awesome review! We are thrilled that our team was able to take care of you. Everyone is a great asset to our team and we appreciate them for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

Helpful
February 22, 2024

Very knowledgeable staff that are looking out for your best interests. A very easy car buying experience. More

by michaeldumelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
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Feb 28, 2024 -

Gerald Kia of North Aurora responded

Thank you for this amazing review! We really appreciate your business, Michael. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

Helpful
February 06, 2024

Very clean dealership. James Vanacora was friendly and took the time to go over the vehicle and all the features. The sale from start to finish was easy and quick. Very hap More

by Jenni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Vanacora
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Feb 07, 2024 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to let us know how happy you are with your experience, Jenni! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

Helpful
January 27, 2024

Amazing experience! ! Adil was wonderful and explained all of the car features!Love my new 24 Kia Niro SX Touring!! More

by Sue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Adil Fadlelmula
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Jan 31, 2024 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to share your feedback with us, Sue! I work hard to make sure our guests have an amazing experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

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January 17, 2024

My salesman was very nice and I was so so happy that he was able to help me More

by 49ers for life
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Report | Print
Jan 22, 2024 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

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