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Gerald Kia of North Aurora

North Aurora, IL

Overview
Reviews
4.7
738 Reviews
Call Dealership (630) 907-0770
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201 Hansen Boulevard

North Aurora, IL

60542

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Showing 738 reviews

April 01, 2023

James did an outstanding job, his customer service was greatly appreciated. He made sure we left the dealership completely satisfied. Special shoutout to Dan (finance department), thank you as well. Y More

by Cs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan, James Vanacora
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Apr 05, 2023 -

Gerald Kia of North Aurora responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

March 31, 2023

Yes they were very polite excellent service they were very fast and nice teamwork. I am appreciate to make this happen have a new car More

by marlenecastellanos253
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Molero, Martin Martinez
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Apr 05, 2023 -

Gerald Kia of North Aurora responded

I am so glad we could take care of all of your needs at Gerald Kia of North Aurora. Thank you for giving this feedback; I will be sure to share it with the team! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

March 30, 2023

Great Dealership great Leadership, friendly and professional sales personal. My last five KIA purchases are intentional done at this Dealer. More

by rhu220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GM Chuck Settles , Gina Esposito
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Apr 04, 2023 -

Gerald Kia of North Aurora responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

March 27, 2023

Overall it was a good experience. Adil worked to get us the price we were looking for. Everyone at the dealership was very nice and knowledgeable about the cars. More

by Ed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
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Mar 30, 2023 -

Gerald Kia of North Aurora responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Gerald Kia of North Aurora. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

March 23, 2023

Ramiro was very attentive to what I was looking for. He was kind and professional More

by Jesicahmjohnson@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramiro Perez
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Mar 28, 2023 -

Gerald Kia of North Aurora responded

I really appreciate your feedback. I love hearing from our customers and thank you for choosing us for your automotive needs. I hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

March 22, 2023

They have amazing and professional customer service. Made the process of buying a car stress free and easy. More

by zdenoveclauren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray, Raynier Dino
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Mar 27, 2023 -

Gerald Kia of North Aurora responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

March 21, 2023

Great customer service Convenience Cleanliness Selection Full service shop Communication The best dealer we’ve ever dealt with! More

by madelyngreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramiro Perez
Report | Print
Mar 24, 2023 -

Gerald Kia of North Aurora responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

March 21, 2023

Simple Stress-free buying process! Ramiro answered all of our questions and helped us select the right vehicle! More

by U2ez32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Jon Molero, Chuck Settles, Ramiro Perez
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Mar 24, 2023 -

Gerald Kia of North Aurora responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Gerald Kia of North Aurora. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

March 18, 2023

In general it's alright because their near our home and they try their best More

by Ike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
chris
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Mar 22, 2023 -

Gerald Kia of North Aurora responded

Ike, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. I will be contacting you shortly to discuss your experience. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

March 13, 2023

I had another great experience @ Gerald Kia. This is my 2nd Lease from Gerald Kia since 2020. My saleswoman was Gina Esposito & I would highly recommend her. She was very friendly, funny & infor More

by Tiff Wilkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Esposito
Report | Print
Mar 16, 2023 -

Gerald Kia of North Aurora responded

Tiff, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

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