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Gerald Kia of North Aurora

North Aurora, IL

4.7
738 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 738 reviews

September 18, 2022

Jim Vanacora was helpful throughout my car buying process. He answered any questions I had and gave me a ton of information. More

by esiragusa0630
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vanacora
Sep 21, 2022 -

Gerald Kia of North Aurora responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

September 07, 2022

The dealer was nice clean. Everyone was so nice and very professional. The salesman was so knowledgable More

by Nisey75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Romero
Sep 12, 2022 -

Gerald Kia of North Aurora responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

September 05, 2022

Adil was a great help in walking us through our Telluride purchase. He was kind and welcoming to our children as well. Adil stayed after hours to confirm we new were happy and educated on the options on our More

by Lunarlobo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Sep 09, 2022 -

Gerald Kia of North Aurora responded

We cannot thank you enough for your wonderful review of Gerald Kia of North Aurora and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

September 04, 2022

Martin attentive to our needs and invaluable in guiding us with the purchase of a new Kia in a difficult market. Our delivery was much quicker than we had anticipated, and certainly faster than what peopl More

by rkernkamp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Voltz, Martin Martinez
Sep 09, 2022 -

Gerald Kia of North Aurora responded

We cannot thank you enough for your wonderful review of Gerald Kia of North Aurora and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

August 30, 2022

It exceeded my expectations from appt to closing of the transaction. My salesperson Adil was attentive and amazing! More

by Afschwartz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Sep 02, 2022 -

Gerald Kia of North Aurora responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

August 29, 2022

This dealer ship had great service and quick responses to my questions. Everyone was very friendly and helpful More

by Kmillican
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Esposito
Sep 01, 2022 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

August 26, 2022

Alan was super friendly and helpful. Left very pleased and happy with my new car! More

by diazariana15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Romero
Aug 31, 2022 -

Gerald Kia of North Aurora responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

August 25, 2022

Excelente servicio. Superaron mis expectativas. Fui pensando que no sería aprobada porque me habían negado en dos lugares antes de visitarlos y conseguí un gran vendedor More

by yosnumy Fernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Voltz y Jon Molero , Santos Vazquez
Aug 30, 2022 -

Gerald Kia of North Aurora responded

¡No podemos agradecerle lo suficiente por escribir esta increíble evaluacion para nuestro concesionario! Trabajamos duro para asegurarnos que nuestros clientes tengan una experiencia increíble. Fue un placer ayudarle y esperamos la oportunidad de trabajar con usted muy pronto. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

August 15, 2022

Very clean. Helped us out with everything we needed. Left very pleased after our visit. More

by Brendae29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Esposito
Aug 18, 2022 -

Gerald Kia of North Aurora responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

August 09, 2022

Martin went above and beyond to provide us with an excellent opportunity. I hihgly recommend him! More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Martinez
Aug 11, 2022 -

Gerald Kia of North Aurora responded

Alex, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Martin went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

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