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Gerald Kia of North Aurora

North Aurora, IL

Overview
Reviews
4.7
738 Reviews
Call Dealership (630) 907-0770
View Awards

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 738 reviews

May 31, 2022

Very hands on willing to do whatever it takes to negotiate the best deal for the customer More

by Meredithn1117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos Vazquez
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Jun 03, 2022 -

Gerald Kia of North Aurora responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

May 21, 2022

I was recommended to go speak with Gina at Gerald and it was the best decision I made when looking for my new vehicle. More

by Matt Kepes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Esposito, Jacqueline Pierce
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May 26, 2022 -

Gerald Kia of North Aurora responded

Matt, we loved reading this review! Happy customers are our aim, and it appears Gina really hit the bullseye. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

May 17, 2022

Santos was awesome! The market adjustment and trade in values were deal breakers for me. More

by Ruggerom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Vazquez
Report | Print
May 20, 2022 -

Gerald Kia of North Aurora responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

May 13, 2022

Excellent thank you for everything you guys do for me and my family I love my new car More

by Irene198903
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Report | Print
May 18, 2022 -

Gerald Kia of North Aurora responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

May 13, 2022

Second time I purchase or lease a car with Gerald, they were very attentive and helpful with what I needed in a car, and we finally got the car we wanted, after weeks of searching and going to different de More

by Carolina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vanacora
Report | Print
May 18, 2022 -

Gerald Kia of North Aurora responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

May 12, 2022

Everyone was very nice, helpful, knowledgeable and accommodating! Excited to be a part of the Kia family! More

by tmholcomb31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz, Santos Vazquez
Report | Print
May 17, 2022 -

Gerald Kia of North Aurora responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

April 30, 2022

Alan Romero was very polite and helpful felt no pressure to purchase a vehicle Good job More

by Wsox1964
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Romero, Kevin Raymond, Jacqueline Pierce, Olivia Abraham
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May 04, 2022 -

Gerald Kia of North Aurora responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

April 10, 2022

Gina was fantastic. Great communication. She answered all of our questions. We will be going back to get another car sometime in the future. More

by mja11892
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Esposito
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Apr 13, 2022 -

Gerald Kia of North Aurora responded

mja11892, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Gina's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

April 05, 2022

I was very pleased with my experience at Gerald Kia and with Adil who helped us find the car we needed. Would highly recommend! More

by ruby
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
Report | Print
Apr 08, 2022 -

Gerald Kia of North Aurora responded

ruby , Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Adil's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

April 04, 2022

Mike was very patient with me and helped to explain all my options. I think I test-drove 5 or 6 cars! He never seemed frustrated with me. This is the second car in a row from KIA dealership. My family has More

by robsocwker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerasimos "MIKE" Dimoula
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Apr 07, 2022 -

Gerald Kia of North Aurora responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Mike’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

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