
Gerald Kia of North Aurora
North Aurora, IL
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Love the Gerald Experience! Every encounter I have Love the Gerald Experience! Every encounter I have had with the sales or service department has been top notch. Love the Gerald Experience! Every encounter I have had with the sales or service department has been top notch. More
Great customer service especially from Adil Fadlelmula. Right from we entered the showroom for a test drive, Adil took care of us extremely well, friendly, knowledgeable and patiently showed every feature Right from we entered the showroom for a test drive, Adil took care of us extremely well, friendly, knowledgeable and patiently showed every feature of the Telluride. Even after the car was delivered (2 weeks before it was promised), Adil frequently checks on us if we need any help with our new car. Happy customer !! More
Thank you Martin! You followed through and kept us informed as our new Kia Nira was being transported. You kept your word that the agreed upon details of the sale would remain in place. Thank you fo informed as our new Kia Nira was being transported. You kept your word that the agreed upon details of the sale would remain in place. Thank you for a great experience. More
We had an agreed upon price and waited months for our Telluride only to have a true “bait and switch” experience when we went to pick it up. Different prices, added equipment, etc. We were able to work o Telluride only to have a true “bait and switch” experience when we went to pick it up. Different prices, added equipment, etc. We were able to work out some of the issues but really were left in a “sorry bout it, that person made a mistake and doesn’t work here anymore” situation. I’m very happy with the car itself and communication leading up until the final day…be careful with their pricing, they add a market adjustment and act like you’re getting a steal. More
Exceptional buying experience! Gina was fantastic to work with. She was knowledgeable, friendly and made the buying experience wonderful. Chuck Settles the GM was also amazingly helpful. They found m work with. She was knowledgeable, friendly and made the buying experience wonderful. Chuck Settles the GM was also amazingly helpful. They found me the car I have been looking for! I am so pleased with the entire transaction and would highly recommend to anyone. More